Jobs at Myrtle Management Consultants

Job Description

• Reporting to management and performing administrative duties.
• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Performing other administrative tasks, if required.
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs

Qualifications

• Bachelors Degree or HND
• 2 to 5 years work experience 
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Committed to ensuring the safety of employees and guests at all times
• Uphold safe and efficient workplace policies and practices
• Friendly and approachable with an outgoing personality
• Cooperative, positive, and optimistic
• Excellent customer service skills
• Excellent Marketing skills
• Basic numeracy skills
• Able to prioritize work, handle pressure and take confident day-to-day decisions
• Ability to maintain a professional appearance and behavior
• Ability to communicate effectively in person, in writing, and over the telephone

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KEY RESPONSIBILITIES

• The Director General (DG) hires and supervises any paid office staff of the chamber, subject to approval by the board, and coordinates all volunteer office workers to execute the directives of the board of directors and the National President.
• The DG develop and execute a comprehensive strategic plan aligned with the goals and objectives of the Chamber.
• The DG shall be responsible for the maintenance, security and proper recording of the organizations records and assets as required by law and made available as when required by authorized persons; including items loaned, rented or hired.
• The DG shall act as custodian of minutes, updating resolution and ordinance books in accordance with retention, and oversee filling minutes of any meeting and in an appropriate filling system.
• The DG shall attend all meetings of the company; represent the organization in external events where necessary and as directed by the board.
• The DG and/or any member of the staff of the chamber as he may direct shall be made available on request to committee chairmen to be secretary to any committee or sub-committee.
• The DG shall maintain company committee member lists for: Board of Directors, Executive Committee, Education/Literacy Workforce Development Committee, Military Affairs Committee, Legislative Affairs Committee, Membership/Small Business Committee and other committee meetings as required.

PERSON SPECIFICATION

Qualifications

• Its mandatory to hold a minimum of BA/BSc/HND.
• Its mandatory to hold an MA/MSc/MBA degree.
• Membership of a reputable government-recognized professional institute like ICAN, CIPM, NIM, ICSA/ICSAN is desirable, not mandatory.

 Experience

• Minimum of 7 years work experience, 5 of which must be in a Senior Management level not below the grade of Deputy Director.
• Applicant should provide proof of successful supervisory experience in a diverse and people-oriented environment.
• Applicant should provide proof of successful targets achievement in previous jobs.

Skills

• Computer literacy skill is essential
• Strong analytical skills
• Exceptional leadership and managerial skills
• Strategic marketing and business development skills
• Strong inter-personal and communication skills.

Personal Attributes

• Not below 45 years old
•  Familiarity with the Nigerian business environment
• Team player
• Result-oriented
• Creative and innovative.