Jobs at GVA Partners

Summary of Functions

• Tailoring the SIEM solution to unique infrastructure and business needs
• Monitor the overall performance of security systems depicted in appendix A
• Identity and Access Management Monitoring/Alerting
• Endpoint monitoring
• Constantly oversee and analyze security defenses per on-prem and cloud infrastructure
• Participate in the delivery of cybersecurity operations through vulnerability and threat identification, incident detection and response, forensic investigations, Patch and Vulnerability Management. Engage with infrastructure and applications teams in mitigation and remediation efforts.
• Maintain key metrics that are indicative of the security posture of the infrastructure.
• Keep abreast of threat intelligence feeds to stay abreast of industry reports and emerging threat that may affect.
• Produce Executive Dashboard Security reporting showing actionable insights from IT Security monitoring tools
• Engage with other IT units, where applicable, to establish and enforce security best practices, protection objectives, and process improvements.

Education, Experience, and Skills required

• Bachelor’s degree/HND in Computer Science, Information Technology or Cybersecurity related field
• Minimum of 7 years of experience in Cyber security, with at least 5 years of working as SOC Analyst
• Experience with Windows/Unix/Linux Operating systems with a focus on cybersecurity
• Relevant industry certifications (i.e. CISSP, CASP+ CEH, GCIH, GCIA, OSCP)
• Experience with SIEM (Arcsight), EDR (Falcon Crowdstrike, Packet Analysis, HIPS/NIPS, Network Monitoring tools, Service Now Ticketing, Web Security.
• Communicates clearly with diverse technical and business owners.
• Familiarity with regulations and frameworks such as NIST, PCI, ISO 27001

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Job Overview

• We require the service of a Project Manager with ITIL experience, knowledge of IT and Operations, Service delivery to join our team.

Skills & Competencies

LEARNER

• Knowledge of Service delivery management framework.
• Able to log all relevant incidents/service request details, allocating categorization and prioritization codes.
• Working knowledge of ITIL foundation.
• Able to escalate Service requests in line with established Service lever targets ensuring tickets are properly logged.
• Able to create and manage user account.

PRACTITIONER

• Providing first-line investigation and diagnosis.
• Able to plan, and design IT infrastructure services.
• Knowledge of IT Service management software including ITIL and COBIT.
• Knowledge of ITIL incident, problem and change management components.
• Able to support tickets and service requests received from end-users of IT systems or issues identified through system and services.
• Able to log in all incidents and their resolution to see if there are recurring malfunctions.
• Able to monitor and manage reliability and availability metrics to infrastructure Service Level Agreements (SLA).

PROFESSIONAL

• Skills to review to approve SLA reports
• Skills to co-ordinate and mediate cross-vendor/supplier delivery issues.
• Able to review and approve root cause analysis for systemic issues within production (inclusive of applications and infrastructure).
• Experience troubleshooting network connectivity including LAN, broadband and VPN wireless and cellular-based internet services.
• ITIL v3 certified.
• Experience in producing reports using ServiceNow and/or other ITSM tools.
• Knowledge of ITIL environment and /or Technology Service Operations.
• Knowledge of cloud service delivery methods (LaaS, Paas, Saas).
• Able to manage and drive all services through adoption and implementation of ITIL process and procedures.
• Knowledge of all ITIL phases, beginning from Service Strategy, Service Design, Service Transition, and Service Operation.

EXPERTS

• Skills to review to approve SLA reports
• Skills to co-ordinate and mediate cross-vendor/supplier delivery issues.
• Able to review and approve root cause analysis for systemic issues within production (inclusive of applications and infrastructure).
• Experience troubleshooting network connectivity including LAN, broadband and VPN wireless and cellular-based internet services.
• ITIL v3 certified.
• Experience in producing reports using ServiceNow and/or other ITSM tools.
• Knowledge of ITIL environment and /or Technology Service Operations.
• Knowledge of cloud service delivery methods (LaaS, Paas, Saas).
• Able to manage and drive all services through adoption and implementation of ITIL process and procedures.
• Knowledge of all ITIL phases, beginning from Service Strategy, Service Design, Service Transition, and Service Operation.

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• Our client requires the service of a highly skilled Data analyst. The successful candidate will process, inspect, cleanse, transform, and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making. This individual plays a role in making decisions more scientific and helping businesses operate more effectively.

Responsibilities:

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
• Perform other duties as assigned by the Team Lead, Data Analytics

Keys Qualifications and Skills:

• Bachelor's and/or advanced degree with a concentration in Data Analytics; Finance; Computer Science, Management Information Systems, or Statistics/Mathematics. Minimum of 2.1
• Minimum of 3 years working experience as a data analyst or business data analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL etc.), programming (XML, JavaScript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS etc.)
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Ability to learn and dedication to service delivery
• Proficiency in office automation tools (e.g. Microsoft Office, etc)
• Proficiency in SQL
• Oral & Written communication skills
• Team building / conflict management
• Initiative
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills
• General managerial/ administration

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Job Overview

• An exciting opportunity exists for a dynamic and talented IT Project Manager to join a dynamic project team.
• The resource shall be responsible for:
• Overseeing and managing the Project Based Services engagements.
• Candidate must be able to proactively work to set customer expectation to assure a smooth project including project timeline, client requirements, and critical dependencies.
• Candidate must possess strong financial skills with strong attention to detail.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

• Required to oversee projects. This role originates in the Plan Phase and extend through the Deployment Phase of the Project Management Governance Process; Oversight of Project from Concept Phase through Deployment via other Project Managers
• Decompose projects into time-phased elements and prioritize key deliverables; Assumes full accountability for overall success of a project through deployment.
• Define project goals and objectives; Identify customer requirements; Identify resource requirements; Develop project budget; Track incurred and projected expenses against program plan and report to management.
• Prioritize resource allocation; Assist with resource negotiation; Manage cost/schedule/resource variances
• Produce project documentation; Establish/maintain project information system; Monitor and control project
• Develop and be accountable for the overall project plan; Ensure resources are committed and engaged for all project phases
• Primary function of role is translating customer IT services requirements into customer solutions/contracts that secure customer loyalty, drive acceptable profit margins and are delivered with fidelity
• Role requires strong project management skills and leadership in a dynamic and deadline driven environment
• Required to qualify and develop a solution that is mutually acceptable to the client and the company
• Liaise closely with pricing analysts to ensure operational commitments are translated accurately into cost assumptions
• Provide sales team with technical and service presales support; Prepare and deliver services presentations to current and prospective customers
• Negotiates directly with customers and contractors
• Certifications and proficiency in Technology and Telecom fields of knowledge. Cisco wireless certifications are an asset.
• Ensures the program meet established time, cost, technical and customer objectives
• Resolving issues across project teams, individual project stakeholders, and program stakeholders & sponsors.
• Coordinating resources across all project teams and allocating funds as necessary.
• Managing the program's budget, monitoring expenditure and ensuring that the program realizes its financial & business benefits.
• Managing risk and taking corrective measures to resolve issues
• Managing communication across all stakeholders, third-party contributors and project leaders
• Maintaining the program documentation, including all plans, timelines and briefs.

QUALIFICATIONS:

• 7 plus years of related experience in customer facing, technology deployment and support environment
• 5 years plus in Project Management and 3 plus in Financial Management
• Bachelor’s degree in IT or Telecom background (Minimum 2:2)
• Ability to work under tight timelines in a demanding environment
• Excellent verbal and written communication skills
• Excellent presentation skills • Strong leadership skills
• Ability to work closely with the Business Leaders, IT Partners, and peers for the project, the customer and the development/implementation team within a Project Team environment
• Interface with multiple business functions and organizations, as well as multiple specialists, in defining, producing and managing plans for successful project delivery
• Ability to lead/coordinate a cross-functional team, ensuring that projects meet defined scope, time, cost and quality constraints
• Ability to deal with organizational influences, ambiguity and continuous change
• Ability to manage multiple programs