Jobs at Greenlife Pharmaceutical Limited

Job Description

• Maintenance of financial account by processing customer adjustments.
• Recommending potential products or services to management by collecting customer information and analysing customer needs.
• Preparation of product or service report by collecting and analysing customer information. Contributing to team effort by accomplishing related result as needed,
• Receiving, processing and verifying the accuracy of customer’s information and registration, as well as utilizing the organization’s internal CRM.
• Opening of customer accounts by recording account information.
• Maintenance and updating of customer records.
• Resolution of product or service problem by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment; following up to ensure resolution.
• Initiating the required action for response to customer service request for order changes, including the maintenance of order/customer information registration and communication of the changes to the appropriate personnel/departments.
• You are expected to ensure and provide quality service to both internal and external customers.
• Receive inquiries from clients and give needed feedback/or contact the necessary authority to help resolve a variety of order-related issues.
• Will be expected to access the company’s internal system to obtain and extract information and provide customer service management with the data for inclusion in various scheduled and special reports.
• Participating and providing expertise as a member of the customer service’s departmental team.
• Attracting of potential customer by answering product and service questions; suggesting information about other product and service.

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Job Responsibilities

• Intimate understanding of traditional and emerging marketing channels.
• Excellent communication skills within an ability to think creatively and innovatively.
• Budget-management skills and proficiency.
• You will be expected to identify target markets and analyse current market trends.
• Must consistently research customer’s need and want as well as competition information.
• Must devise and implement strategic plans to meet customer’s demands.
• Must prudently manage promotional activities and record findings.
• You are expected to ensure appropriate coverage.
• Should be able to develop effective marketing communication programs.
• Should always monitor marketing campaigns to ensure appropriate execution.
• Manage marketing budgets and ensure that all marketing activities are managed within budgets.
• Must ensure effective distribution of marketing materials.
• Be able to secure sponsorships through appropriate soliciting activities.
• Must be able to monitor competitive activity and evaluate marketing campaigns.
• Should be able to manage presentations on the company services, write and distribute press release.
• Must carry out routine customer surveys to understand demand and manage brand positioning.
• Must engage in constant networking with individuals and businesses to generate and identify business opportunities.
• Must be able to manage social media forums to generate interest and monitor activity.
• Must be able to manage periodic analysis of marketing effort and campaigns.
• Intimate understanding of traditional and emerging marketing channels.
• Excellent communication skills within an ability to think creatively and innovatively.
• Budget-management skills and proficiency.
• You will be expected to identify target markets and analyse current market trends.
• Must consistently research customer’s need and want as well as competition information.
• Must devise and implement strategic plans to meet customer’s demands.
• Must prudently manage promotional activities and record findings.
• You are expected to ensure appropriate coverage.
• Should be able to develop effective marketing communication programs.
• Should always monitor marketing campaigns to ensure appropriate execution.
• Manage marketing budgets and ensure that all marketing activities are managed within budgets.
• Must ensure effective distribution of marketing materials.
• Be able to secure sponsorships through appropriate soliciting activities.
• Must be able to monitor competitive activity and evaluate marketing campaigns.
• Should be able to manage presentations on the company services, write and distribute press release.
• Must carry out routine customer surveys to understand demand and manage brand positioning.
• Must engage in constant networking with individuals and businesses to generate and identify business opportunities.
• Must be able to manage social media forums to generate interest and monitor activity.
• Must be able to manage periodic analysis of marketing effort and campaigns.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 2-5 years experience.