Jobs at Estrada International Staffing Solutions

Job Objectives

• Are you a dynamic and customer-focused professional looking for an opportunity to be part of a leading medical facility? Join our client team in the capacity of a Client Liaison trainee and play a vital role in ensuring top-notch client experiences and effective communication between our client facility and its valued clients.
• The ideal candidate will have excellent communication and customer service skills, as well as the ability to build relationships and resolve issues. He or she will be responsible for managing client expectations, providing status updates, and ensuring that all client needs are met in a timely and efficient manner.
• Our client is a thriving fertility clinic dedicated to helping individuals and couples achieve their dream of parenthood. They are committed to providing the highest standard of care and cutting-edge treatments in the field of reproductive medicine.

Principal Duties / Responsibilities
Operational Responsibilities:
Inquiry Taking:

• Handle client inquiries with professionalism, providing accurate information and guidance.
• Ensure that all client inquiries are addressed promptly and comprehensively.

Enquiry Follow-Up (FLU):

• Follow up with clients who have made inquiries to gather feedback and assess their satisfaction.
• Use FLU data to improve the quality of services and enhance the client experience.

FLU on Way Forward:

• Engage with clients to discuss the next steps in their medical journey, providing guidance and support.
• Ensure that clients are well-informed about their options and the path forward.

IVF Call Centre FLU:

• Manage inquiries and communication related to the In Vitro Fertilization (IVF) call center.
• Assist clients seeking IVF services and provide them with relevant information.

Front Desk Duties:

• Handle front desk responsibilities, including welcoming clients, providing assistance, and maintaining a professional and organized reception area.

Strategic Responsibilities:
MD Facebook Live Program:

• Coordinate all activities related to the Medical Director's monthly Facebook live program.
• Ensure that the program runs smoothly and is engaging for the audience.

Creative Approvals:

• Coordinate and obtain approvals for creatives that are forwarded to advertising agencies and internal staff.
• Ensure that all creatives align with the facility's brand and messaging.

Doctor and Hospital Relationships:

• Maintain a cordial and effective relationship with doctors and their affiliated hospitals.
• Ensure that doctors receive appropriate and timely compensation for their services.

Learning and Growth:

• Invest in personal and team learning and growth.
• Prioritize the enhancement of employee competencies, promote the use of technology, and motivate employees to uphold integrity and professionalism.

Job Requirements
To be successful in the role, the candidates should meet the following requirements:
Education:

• Possess a minimum of HND (minimum of Upper Credit) or BSc. (minimum of 2 nd Class Lower) in any Social Science or Supply Chain field

Experience:

• Minimum of 1 year relevant work experience.

Technical Competencies:

• Proficient in Healthcare processes.
• Excellent knowledge in marketing.
• IT Systems Skills.

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Job objectives

• Are you a strategic thinker with a passion for forging connections and creating impactful outsourcing solutions in the realm of Human Resources? If you have a knack for aligning business needs with HR expertise, we invite you to join our team as an Outsource Business Development Officer in our dynamic HR firm.
• As the Outsource Business Development Officer, you will be at the forefront of shaping the outsourcing landscape in human resources, connecting businesses with our comprehensive suite of HR solutions. Your role is not just about sales; it's about building lasting partnerships and revolutionizing the way organizations approach their HR needs.

Principal Duties / Responsibilities
Operational Responsibilities:
Strategic Alliances:

• Identify and establish strategic partnerships with businesses seeking to outsource their HR functions, ensuring a seamless alignment between their objectives and our capabilities.
• Developing and sustaining solid relationships with company stakeholders and customers.
• Contacting potential clients to establish rapport and arrange meetings.

Customized Solutions Architect:

• Collaborate with clients to understand their unique HR challenges and architect tailored outsourcing solutions that drive efficiency, cost-effectiveness, and overall business success.
• Conducting market research to identify new business opportunities.
• Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.

Market Pioneer:

• Keep a pulse on industry trends, competitor landscapes, and emerging business needs, positioning our firm as the go-to outsourcing partner in HR innovation.
• Identify new market opportunities via market research and initiate contact

Client Relationship Cultivator:

• Nurture and maintain strong client relationships, acting as a trusted advisor throughout the outsourcing journey, ensuring satisfaction and long-term collaboration.
• Meeting with potential investors to present company offerings and negotiate business deals.

Pipeline Orchestrator:

• Develop and manage a robust sales pipeline, orchestrating the end-to-end business development process from lead generation to contract negotiation and closure.

Job Requirements
To be successful in the role, the candidates should meet the following requirements:
Education:

• Bachelor's Degree in Business Management or Administration, Marketing, or related field.

Experience:

• 2 years minimum Experience in Business Development within the Manpower/ Outsourcing industry.
• Proven experience working as a business development officer or similar role.
• Proven ability to think strategically, identifying opportunities for business growth and crafting innovative solutions.

Technical Competencies:

• Proficiency in all Microsoft Office applications.

Managerial Competencies:

• Strong business acumen.
• Excellent analytical, problem-solving and management skills.
• Exceptional negotiation and decision-making skills.
• Effective communication skills.

Behavioral Competencies:

• High energy level and enthusiasm.
• Excellent verbal and written communication skills.
• Exceptional leadership and motivational skills, capable of inspiring your team.
• Strong sense of honesty and professional ethics.
• Deep commitment to delivering exceptional customer-oriented care.
• Meticulous attention to detail.
• Outstanding organizational skills, along with a confident, friendly, and approachable demeanor.

Benefits

• Join a team at the forefront of HR innovation, with opportunities to contribute to cutting-edge solutions and Continuous learning and development opportunities to enhance your skills and stay ahead of industry trends. Embrace a flexible work environment that allows you to thrive both personally and professionally.

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Job Objectives

• As the Team Lead - Sales, you will play a critical role in driving sales growth and achieving revenue targets for the insurance products and services.
• Leading a team of sales professionals, you will be responsible for developing and executing strategic sales initiatives, fostering a high-performance culture, and ensuring the attainment of ambitious sales goals.
• With a focus on customer acquisition, retention, and satisfaction, you will lead by example, inspiring and empowering your team to deliver exceptional results and uphold the company's reputation for excellence.

Principal Duties / Responsibilities
Sales Strategy and Planning:

• Develop and implement strategic sales plans to achieve revenue targets and drive business growth.
• Analyze market trends, customer needs, and competitor activities to identify opportunities for sales expansion and differentiation.
• Establish sales objectives, KPIs, and performance metrics to measure progress and track sales team effectiveness.

Team Leadership and Development:

• Lead, mentor, and coach a team of sales professionals, providing guidance, support, and motivation to maximize individual and team performance.
• Foster a collaborative and high-performance culture, promoting teamwork, accountability, and continuous improvement.
• Conduct regular performance evaluations, provide constructive feedback, and implement training and development initiatives to enhance sales capabilities.

Customer Relationship Management:

• Build and maintain strong relationships with key clients, brokers, and strategic partners to drive sales opportunities and ensure customer satisfaction.
• Identify customer needs, address inquiries and concerns, and provide personalized insurance solutions tailored to individual requirements.
• Collaborate with internal stakeholders, including underwriters, product managers, and customer service teams, to deliver seamless customer experiences and exceed expectations.

Sales Operations and Reporting:

• Oversee sales operations, including pipeline management, forecasting, and territory planning, to optimize sales efficiency and effectiveness.
• Monitor sales performance, analyze sales data and trends, and prepare regular reports and presentations for senior management review.
• Implement sales enablement tools and technologies to streamline processes, enhance productivity, and support sales team effectiveness.

Compliance and Risk Management:

• Ensure compliance with regulatory requirements, industry standards, and company policies and procedures.
• Identify and mitigate sales-related risks and issues, proactively addressing potential challenges and ensuring adherence to ethical standards and best practices.

Job Requirements

• Bachelor's Degree in Business Administration, Marketing, or a related field. Master's degree is a plus.
• 4 - 5 years of experience in sales leadership roles within the insurance industry, with a proven track record of achieving and exceeding sales targets.
• Strong understanding of insurance products, sales processes, and industry dynamics, with experience across various insurance lines (e.g., life, health, property, casualty).
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve goals and drive results.
• Strategic thinker with analytical and problem-solving abilities, capable of developing and executing effective sales strategies to capitalize on market opportunities.
• Proficiency in sales management software, CRM systems, and Microsoft Office suite.
• Demonstrated ability to thrive in a fast-paced, dynamic environment, with a high degree of resilience, adaptability, and drive for excellence.

Benefits
HMO, Pension, and other benefits

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Job Description

• We are ecstatic as we look forward to welcome an organized and innovative professional to join our team in the capacity of a Data Analyst.
• Reporting to the Chief Recruitment Officer, you will be instrumental in analyzing various data sets to derive meaningful insights that drive decision-making processes across the organization.
• The ideal candidate will be passionate about turning data into actionable insights to solve real-world HR challenges. You will play a crucial role in analyzing employee data, market trends, and HR processes to recommend strategies that improve our clients' organizational efficiency and effectiveness.
• This role requires a strong understanding of data analytics, excellent problem-solving skills, and the ability to effectively communicate findings to key stakeholders. If you are passionate about leveraging data to drive organizational success and have a keen eye for detail, we would love to hear from you.
• This represents a fantastic opportunity to join a fast-paced and dynamic environment in a growing and progressive brand

Your Responsibilities

• Collaborate with HR consultants to understand client needs and define data requirements.
• Collect, clean, and preprocess HR-related data from various sources.
• Perform statistical analysis of employee data, including but not limited to performance metrics, engagement levels, turnover rates, and recruitment processes.
• Develop and maintain dashboards, reports, and visualizations to present findings to clients clearly and compellingly.
• Use predictive modeling to forecast HR trends and outcomes.
• Identify patterns and insights within complex data sets to support strategic HR initiatives.
• Recommend evidence-based solutions to improve HR practices, including talent acquisition, retention strategies, performance management systems, and employee engagement programs.
• Stay abreast of the latest trends and advancements in HR analytics and data science

Qualifications

• Bachelor's or Master's Degree in Statistics, Mathematics, Computer Science, HR Management, or a related field.
• Proven experience as a Data Analyst, HR Analyst, or similar role.
• Strong understanding of HR processes and terminology.
• Proficiency in data analysis and visualization tools (e.g., Excel, SQL, R, Python, Tableau, Power BI).
• Excellent statistical analysis skills, with experience in predictive modeling and forecasting.
• Exceptional problem-solving abilities and attention to detail.
• Outstanding communication and presentation skills, with the ability to translate complex data into actionable insights.

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Description

• Our client is a leading business management consulting firm specializing in delivering innovative Information Technology solutions and exceptional service to our clients.
• With a commitment to excellence and a focus on customer satisfaction, they strive to set new standards of performance and integrity in the IT industry.
• As a Business Development Executive at our client, you'll be pivotal in accelerating the company's growth and success. Your role involves spearheading new business opportunities, fostering client relationships, and shaping their overall business strategy.
• They seek a candidate with a profound understanding of the technology industry, outstanding communication skills, and a proven track record in sales and business development.

Responsibilities
Market Research and Analysis:

• Conduct in-depth market research to identify potential clients, market trends, and competitive landscape.
• Monitor industry developments and technological advancements to stay ahead of the curve.
• Plan and execute impactful marketing campaigns to enhance brand visibility.

Lead Generation and Prospecting:

• Proactively identify and qualify potential leads through various channels, including cold calling, networking, and online research.
• Maintain a robust pipeline of opportunities, leveraging your network and industry knowledge.
• Engage with corporate clients, SMEs, and public sector entities to drive new business growth.

Client Relationship Management:

• Cultivate and nurture strong relationships with existing and prospective clients, serving as their trusted advisor.
• Deeply understand client needs and pain points to tailor solutions that address their specific challenges.
• Explore opportunities for upselling and cross-selling additional products or services to existing clients.

Sales Presentations and Demonstrations:

• Develop compelling sales presentations and collateral to effectively communicate the value proposition of our offerings.
• Conduct engaging product demonstrations to showcase the capabilities and benefits of our technology solutions.
• Coordinate initial presentations with prospects to provide insights into product functionality and features.

Proposal Development and Negotiation:

• Collaborate closely with technical and product teams to craft customized proposals aligned with client requirements.
• Lead negotiations on terms, pricing, and contracts to secure deals and meet revenue targets.
• Ensure seamless integration of contract requirements with business operations to deliver on commitments.

Collaboration with Cross-functional Teams:

• Foster strong collaboration with marketing, product development, and customer support teams to deliver exceptional customer experiences.
• Act as a conduit for feedback from the market, providing insights to internal teams for product enhancement and improvement.
• Coordinate efforts across departments to streamline processes and optimize efficiency.

Sales Reporting and Forecasting:

• Maintain meticulous records of sales activities, opportunities, and customer interactions in the CRM system.
• Generate regular reports on sales performance metrics and contribute to accurate sales forecasting.
• Monitor and track progress towards sales targets, adjusting strategies as needed to drive results.

Job Requirements

• Bachelor’s Degree in Business, Marketing, or a related field.
• Minimum of HND / BSc in any related field.
• Proven experience in business development and sales within the technology industry, with a focus on digital transformation tools and ERP solutions.
• Comprehensive understanding of technology products and services, with the ability to articulate value propositions effectively.
• Exceptional communication, negotiation, and presentation skills, with a knack for building rapport and trust with clients.
• Demonstrated ability to work independently and collaboratively within a team environment.
• Results-driven mindset with a relentless focus on meeting and exceeding sales targets.

Benefits
HMO, Pension, and other benefits.