Jobs at COOPI - Cooperazione Internazionale

Overall Responsibilities
Under the general supervision and guidance of the Safety and Security Officer or another designated staff, the Safety and Security Assistant will be responsible for the following key duties:

• The Safety & Security Assistant is responsible to follow up the security context in COOPI areas of intervention and assists in maintaining a safe and secure environment for COOPI employees and visitors, premises, and assets as well as maintaining regular communication with staff during field movement.
• The Security Assistant is responsible for ensuring that appropriate systems and procedures are in place to maximize safety and security and that they are adhered to at all times.
• The Safety and Security Assistant is responsible for supporting the Northeast Nigeria Security team in Yobe State to ensure that safety and security is mainstreamed into all field operations across Northeast Nigeria and that the high-quality information is available for decision making.

Main Responsibilities and Tasks

• Under the direct supervision of the Safety and Security Officer (SSO), the Safety & Security Assistant (SSA) will assist in building up the capacity, awareness and preparedness of staff to deal with security-related risks, threats and incidents through the delivery of high quality, regular trainings or briefings to national and international staff and COOPI visitors within the area of responsibility.
• The SSA will maintain a high level of contextual awareness of his/her operating area and strong coordination with Program and Operations support teams at the Field level. He/she will form a wide web of network to proactively collate and source for relevant security information.
• The SSA will assist Safety and Security Officer in conducting collaborative security risk assessments with all field-based staff in line with the standard COOPI security management structures.
• The SSA will support Safety and security officer and Logistics Coordinator in enforcement and implementation of existing SOPs and other risk mitigation plans guided by the acceptance, protection, and deterrence strategies.
• The SSA will act as a liaison link between COOPI and other external security functionaries within the areas of responsibility, represent COOPI in security forums as directed by supervisor to objectively ensure that the operations and program needs of COOPI are well addressed.

Under the direct supervision of the safety and security officer, he/she will:

• Continuously monitor the environment in the operational areas for which he/she is responsible, as required, and at a minimum of once per quarter, support Safety and Security Unit and Head of Base in updating risk registers and security/safety SOPs.
• Ensure that the Base Office SOPs and associated documents are kept up to date and reviewed regularly, and staff constantly kept aware of their contents.
• Brief, supervise and liaise on daily basis with the contracted guards and drivers to ensure the guard force and fleet is aware of COOPI SOPs and are effectively enforcing the required regulations.
• Accompany program staff on field missions on a need basis in order to better develop an awareness of the challenges faced by COOPI staff in the field
• Liaise with government, Army, Police, DSS, Local Heads and other key external stakeholders to ensure that COOPI staff can maintain regular and safe access to program areas.
• Regularly coordinate with peer organization safety staff/focal points to get the current contextual information.
• Using standard trainings developed by the safety and security unit, SSA, conduct regular refresher training to COOPI staff on personal safety, fire prevention, defensive driving among others.
• Prepare weekly reports for the Base office and update data on available incident data tools.
• Submitting when required, immediate email advisories to Gashua office / Damaturu office when significant security incidents occur.
• Submit formal post-incident reports to the Head of Base, Safety and security officer, Area Coordinator and Logistics Coordinator.
• Work closely with the Head of Base and Safety and security officer, Logistics Coordinator and Area Coordinator, to ensure that the Security Focal Group (SFG) meetings are held, and minutes submitted to Area Coordinator, Logistics Coordinator and Safety and Security officer as required.
• During a critical incident, he/she will support the Head of Base, Safety and security officer, Area Coordinator and Logistics Coordinator in critical incident management giving all the required support as outlined in the COOPI Security SOP.
• The SSA will be available 24/7 to respond to any staff concerns or incidents that might require urgent attention.
• Track and monitor COOPI staff movement within the areas of responsibility and report any movement breaches to Safety and Security officer and Head of Base.
• This ToR shall be inclusive of any other task specifically assigned by the direct supervisor for what concerns the implementation of the program activities

Code of conduct and associated policies:

• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW), and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.
• Promote the zero-tolerance policy regarding corruption and ensure adherence to COOPI Code of Conduct and Anti-Fraud policy.

Profile of the Candidate (Education, Training, Experience, Competences, Skills)
Minimum Requirements:

Education:

• Degree or Higher National Diploma,

Experience:

• At least 2 years working as a security personnel with an INGO.
• Previous experience in implementing and managing safety and security situations for large groups of staff,
• Experience working in North East Nigeria will be an added advantage.

Technical Skills & Knowledge:

• Sound understanding of Security management, concepts and principles with a broad knowledge of best practices and techniques.
• Ability to rapidly analyse and integrate diverse information.

Competencies:

• Good communication and negotiation skills with the ability to persuade, influence and adapts quickly to different situations;
• Excellent oral, and writing skills.
• Well organized and detail-oriented;
• Can work well in highly stressful situations
• Ability to work independently and in a team with other departments and units

Essential:

• Be professional, motivated, flexible, and culturally sensitive
• Be excellent in communication skills and proficient in report writing.
• Excellent working knowledge of Microsoft Office programming (Outlook, Excel, PowerPoint, and Word).
• Excellent communication, writing, and analytical skills.
• Excellent communication, coordination, and facilitation skills.
• Ability to work in a team, and establish effective working relationships with people from different nationalities and cultural backgrounds.
• Ability to work under tight deadlines and simultaneously manage multiple tasks in an autonomous manner.
• Previous work experience with INGOs and UN Organization is desirable.

Preferred:

• Knowledge of the local language (Hausa and Kanuri).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience in a similar position
• This ToR shall be inclusive of any other task specifically those assigned by Safety and Security officer, Area Coordinator and Logistics Coordinator.

Application Closing Date
6th February, 2024.

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Job Summary

• The Nutrition Officer will be responsible for efficiently providing technical and operational to nutrition program activities.
• He or she will support the design and implementation of nutrition specific activities with emphasis on maternal and child nutrition.
• The nutrition officer will ensure comprehensive mobilisation of the community for nutrition screening of children under two, forming and monitoring support groups and comprehensive SBCC / IYCF training

Main Duties / Responsibilities
Under the direct supervision of the Nutrition Coordinator and in collaboration with the Deputy Project Manager, and other collaborators of the projects and of the Base, the Nutrition Officer will:

• Maintain recurrent engagement with stakeholder such as Nutrition Focal Persons, Community Development Officers, Community Nutrition Mobilizers, and facility In-charges so as to facilitate smooth planning and implementation of nutrition activities.
• Provide technical support to nutrition intervention at field level.
• Conduct training on nutrition to project staff and support staff.
• Lead SBCC campaign at LGA level.
• Lead mass MUAC sreening exercise in LGAs.
• Guide the project staff in Mother/Family MUAC screening activities/training.
• Employ SBCC strategies in programme implementation.
• Promote sensitization and re-sensitization of beneficiaries on new development in the project that affect them.
• Provide guidance on enrollment of children from GFD supported house hold
• Lead distribution activities in LGAs.
• Participate in Local coordination meetings.
• Maintain an updated register of beneficiaries and ensure that they are securely uploaded into the nutrition monitoring platform.
• Guide the Nutrition Assistant to ensuring effective referral pathway is established
• Provide guidance on quantity of top up of food Items required by beneficiaries
• Monitor Nutrition activities in various LGAs
• Supervices Nutrition Assistants and field support staff during activities
• Highlight need for training base of findings of supportive supervision
• Ensure compliance of staff to protection principles
• Make all necessary effort to prevent fraud within the project.
• Promote a work culture that facilitate Accountability to Affected Population
• Ensure a gender sensitive programme implementation in LGAs
• Work collaboratively with third party organization mainstreaming protection in the implemented project.
• Ensure and make reasonable effort towards providing a safe environment for staff and beneficiaries during activities in the field.
• Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks
• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the GFD Coordinator/Deputy Project Manager

Capacity Development:

• Supervise, hire and orient team members, as necessary.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.
• Identify any gaps or capacity needs within the team and ensure training and capacity building are incorporated into program planning.

Code of Conduct and Associated Policies

• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW), and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.
• Promote the zero-tolerance policy regarding corruption and ensure adherence to COOPI Code of Conduct and Anti-Fraud policy.

Profile of the Candidate (Education, Training, Experience, Competences, Skills)
Minimum Requirements:
Education:

• University Degree / HND, or B.Sc in Nutrition, Health or any related field with additional years of related work experience and/or specialized training/courses. At least 3 years working with INGO in nutrition.

Experience:

• At least 3 years working in nutrition with an INGO.
• Experience working in North West or North East Nigeria will be an added advantage.

Technical Skills & Knowledge:

• Sound understanding of cash and voucher assistance concepts and principles with a broad knowledge of best practices and techniques.
• Knowledge of nutrition activities, processes and the ability to quickly assimilate COOPI and donors’ processes and systems;
• Ability to rapidly analyse and integrate diverse information.

Competencies:

• Good communication and negotiation skills with the ability to persuade, influence and adapts quickly to different situations;
• Excellent oral, and writing skills.
• Well organized and detail-oriented;
• Ability to work independently and in a team with other departments and units

Essential:

• Be professional, motivated, flexible, and culturally sensitive
• Be excellent in communication skills and proficient in report writing.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word).
• Excellent communication, writing, and analytical skills.
• Excellent communication, coordination, and facilitation skills.
• Ability to work in a team, and establish effective working relationships with people from different nationalities and cultural backgrounds.
• Ability to work under tight deadlines and simultaneously manage multiple tasks in an autonomous manner.
• Previous work experience with INGOs and UN Organization is desirable

Preferred:

• Knowledge of the local context and language (Hausa and Kanuri).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience in a similar position.

This ToR shall be inclusive of any other task specifically those assigned by the GFD Coordinator, PM and DPM.

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Overall Responsibilities

• The gender and protection officer will be responsible for supporting implementing the minimum measures for mainstreaming gender and protection as outlined by the Humanitarian Principles, the SPHERE Standards, WFP Policy on Gender and Protection and the Inter Agency Standing Committee Guidelines.
• The Gender and Protection Officer is mainly responsible for mainstreaming gender and protection across the various components and activities of the WFP-funded Project in Yobe State.
• He/She will create and develop protection and Gender integration activities in line with the priorities determined by COOPI.
• He/she will ensure performance tools are available for local staff, in order to guarantee smooth implementation of the programs, while taking into consideration the local cultural context.
• This position is responsible for the implementation, monitoring and follow-up of the Gender mainstreaming and general protection activities of the project, ensuring that gender-related issues are addressed effectively, and contributing to the creation of an inclusive and equitable work environment

Main Responsibilities and Tasks
Under the direct supervision of the MEAL Manager, the Gender and Protection Officer will perform the under listed tasks:

• Work closely with the project team and the beneficiaries to ensure activities are being implemented in a gender and age sensitive manner.
• Prepare, organize and conduct the protection-oriented Focus Group Discussions and Gender Discussion Meetings during project implementation
• Ensure equal participation of women and men in the activities and ensure to have an appropriate complaint and feedback mechanism to collect the communities’ feedback in a gender sensitive manner and ensure that the programme includes these feedbacks throughout the project implementation
• Meet regularly with the program team to fine-tune programming, ensuring activities are implemented using a gendered lens
• Support vulnerable individuals identified during project implementation.
• Ensure Do No Harm approach is applied in all activities conducted with the site and host communities.
• Supports project staff to mainstream gender in beneficiary identification and verification.
• Ensures gender is mainstreamed in various stakeholder meetings and capacity building.
• Prepares and forwards to the MEAL Manager monthly work plans and progress reports for the entire projects based on set indicators for the 5W matrix and any other required reporting to partners and donors;
• Identify program gaps and suggests to the Program Manager and MEAL manager mitigating actions in periodic reports;
• Collects and documents success stories and photographs for reports; Follows and enforces all COOPI codes of conduct and policies (globally and in-country); Protection, gender and AAP are to be integrated into the partner monthly narrative report. Additional reports to be shared include: safety audits, protection monitoring scorecards, protection risk assessments and outcome of consultation with PMCs and the affected population on the impact of food assistance.
• Submit weekly and monthly work plans along with detailed activity reports to the MEAL Manager.

Capacity Strengthening:

• Build the capacity of the project staff on Protection and GBV-related issues, in order to enhance internal knowledge and expertise and provide qualitative delivery of activities with high protection standards and enhance protection sensitive approach within the targeted communities.
• Translate gender and protection mainstreaming into concrete, practical actions (awareness-raising, training and on the job mentoring) of project colleagues.
• Lead the delivery of the protection and gender components of the social behavioural change communication;
• Conduct training and/or awareness raising for project teams on mainstreaming protection and integrating gender;
• Support to implement good practice in data protection and privacy;
• Support awareness-raising of the food security team and the affected population on the prevention of sexual exploitation and abuse.

Protection Analysis:

• Conducting joint protection risk and gender analysis with Donors and Internally as required;
• Accountability to Affected Populations (consultation, information provision and complaints and feedback mechanism management)
• Contribute to the design and implementation of approaches related to information provision, community consultation, feedback and complaints mechanisms;
• Establish and consult Project Management Committees.
• Understanding the conflict context;
• Carefully considering the interactions between planned or ongoing interventions and the
• Analyze the conflict context, identifying the conflict drivers/ dividers and the connectors;
• Acting upon the understanding in programme design and implementation, to minimize
• potential negative impacts by emphasizing the connectors and diminishing the dividers; and
• Responding to changes in conflict dynamics by adjusting programming.

Networking and partnerships:

• Establish and maintain collaborative relations with relevant donors, partners, project stakeholders and other organizations
• Maintain effective relationships with Protection, GBV and CP clusters and related working groups at national level
• Ensure that main protection concerns are brought to relevant stakeholders to advocate for the respect of human rights and minimum protection standards.
• Reduce the risk of a lapse or relapse into violent conflict by directly addressing root causes and consequences of conflict;
• Strengthen national, community and individual capacities to address conflict constructively; and
• Lay and support foundations for sustainable peace and development.

Protection Monitoring:

• Monitoring and communicating to the MEAL and Program Managers changes in the protection environment; Document barriers faced by certain groups in accessing safe and meaningful assistance (child headed households, people with disabilities, separated and unaccompanied minors, women headed households) and provide Program Manager with appropriate adjustments to ensure inclusion of most vulnerable and at-risk categories;
• Mapping and communicating protection (including gender-based violence and child protection) referral pathways to Program Manager and on-site help and feedback desk;
• Ensure safe and confidential referrals of protection cases for the provision of food assistance to COOPI Programmes.

Gender:

• Coordinate and ensure implementation of gender mainstreaming in all EFP-funded COOPI’s program
• Lead and conduct gender analyses, technical studies, and assessments on gender in relation to WFP master card foundation project activities
• Ensure that program activities are carried out with cultural sensitivity while promoting gender equality and inclusion of marginalized groups
• Leads in integrating gender into MEAL processes, setting specific indicators for process monitoring and advising team in obtaining gender specific information.

Profile of the Candidate (Education, Training, Experience, Competences, Skills)

• Have a University Degree in one of the following fields: Psychosocial Peacebuilding, Psychology, Social Work or relevant fields.
• A Master’s degree is preferred.

Experience and Skills:

• Minimum of 3 years of relevant professional experience working in a humanitarian organization or with displacement affected populations.
• Have facilitated/ co-facilitated psychosocial support trainings to key stakeholders that include refugees, internally displaced persons (IDPs), security, local and community leaders with excellent command of trainees in relevant fields.
• Experience in capacity building of staff and or case managers in mental health and psychosocial support.
• Basic understanding of trauma and how to help participants manage the effects of trauma that often arise during workshops due to their personal experience of societal violence.
• Demonstrate leadership skills, active listening skills, initiative and personal discipline, etc.
• Have good computer skills and mastery of MS Office tools.

Qualities:

• Adhere to COOPI values and abide by the code of conduct and other policies.
• Ability to maintain confidentiality and handle sensitive information.
• Mastery of English (fluency in spoken and written languages).
• Have a knowledge of a local language preferably Hausa and Fulani.
• Candidates should be from Yobe state

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Job Summary

• The CBT Field Assistants will be responsible for efficiently implementing cash and voucher assistance program activities directly in the field among the IDPs and vulnerable host communities. The CBT Field Assistants will ensure redemption/distribution, monitoring and mobilization of the community to encourage their participation in the distribution activities.
• The CBT Field Assistants will be responsible for data gathering, analysis and reporting activities. S/he will assist in tracking the progress of key indicators and provide timely reports to the CBT officer, GFD coordinator and DPM and PM.

Main Duties / Responsibilities
Under the direct supervision of the Field Coordinator and in collaboration with the Deputy Project Manager, the Project Manager and other collaborators of the projects and of the Base, she/he will:

• Ensures high-quality cash transfer programming in line with generally accepted standards, supports the operation and implementation of cash transfer programming.
• Conduct the implementation and monitoring of all activities, at the field level, as laid out in the Detail Implementation Plan
• Participants in conducting post-distribution monitoring (PDM) and market price monitoring (MPM).
• Assist in sensitization of local government structures, communities, and traditional authorities on the targeting criteria and identification and registration of the beneficiaries;
• Assist in training of field monitors on cash transfer programming.
• Actively participates in targeting, SCOPE registration and card distribution
• Assist in the setup of distribution sites and ensure they are in accordance with standard guidelines.
• Lead the market assessment to ascertain the prevailing market price and most profitable skills in the intervention locations.
• Monitor redemption process in vendor’s shops and report any irregularities.
• Prompt submission of daily, weekly and monthly reporting of activity progress to the CBT supervisor.
• Coordinate sensitization of project participants on monthly basis before every redemption.
• Properly engage with stakeholders in conformity with COOPI core value.
• Perform any other duties assigned by supervisor or her/his designate.
• Maintenance of an effective record and filing system for all distribution data, registers and records including correspondences and other related documents for quick and easy reference.
• Report any issue which needs immediate action to the Field Officer and Field Coordinator and follow up on the resolution of such issues.
• Conduct verification and screening of the non-beneficiaries who want to be included in the programme. Check their documentation and communicate their names to the Data Tally Clerk to avoid duplications.
• Conduct MUAC screening of the beneficiaries if needed.
• Supervising the Community Mobilisers, daily labourers and volunteers.
• Conduct verification of beneficiaries at distribution point, ensuring that rations are distributed only to the entitled and registered beneficiaries.
• Fill in the GFD register accurately, with information on beneficiaries’ Household status and MUAC screening for children.
• Conduct registration of new beneficiaries, ensuring accountability by checking the documentation provided by the beneficiary and by issuing accurate ration cards.
• Distribution of supplementary food to eligible and verified households.
• Provide sensitization sessions on Food Security, Livelihoods and nutrition (IYCF) and hygiene practices.
• Report any problems in a timely manner to the GFD Field Officers or the Field Coordinator.
• Participate in the field work of surveys, Baselines, Mid-term Reviews, and end line.
• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing community mobilisers and daily labourers on such principles.
• Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks
• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the CBT Officer/GFD Coordinator/DPM/PM
• This ToR shall be inclusive of any other task specifically assigned by the direct supervisor for what concerns the implementation of the program activities.

Code of Conduct and Associated Policies:

• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW), and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.
• Promote the zero-tolerance policy regarding corruption and ensure adherence to COOPI Code of Conduct and Anti-Fraud policy.

Profile of the Candidate (Education, Training, Experience, Competences, Skills)
Minimum Requirements:

Education:

• University Degree, HND, or OND in Humanities, Social Science, art or other relevant field with additional years of related work experience and/or specialized training/courses.
• At least 2 years working with INGO in cash base assistance.

Experience:

• At least 1 - 2 years working in cash base intervention with an INGO.
• Experience working in North West or North East Nigeria will be an added advantage.

Technical Skills & Knowledge:

• Sound understanding of cash and voucher assistance concepts and principles with a broad knowledge of best practices and techniques.
• Knowledge of conditional and unconditional cash transfer processes and possesses the ability to quickly assimilate COOPI and donors’ processes and systems;
• Ability to rapidly analyse and integrate diverse information.

Competencies:

• Good communication and negotiation skills with the ability to persuade, influence and adapts quickly to different situations;
• Excellent oral, and writing skills.
• Well-organized and detail-oriented;
• Ability to work independently and in a team with other departments and units

Essential:

• Be professional, motivated, flexible, and culturally sensitive
• Be excellent in communication skills and proficient in report writing.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word).
• Excellent communication, writing, and analytical skills.
• Excellent communication, coordination, and facilitation skills.
• Ability to work in a team, and establish effective working relationships with people from different nationalities and cultural backgrounds.
• Ability to work under tight deadlines and simultaneously manage multiple tasks in an autonomous manner.
• Previous work experience with INGOs and UN Organization is desirable

Preferred:

• Knowledge of the local context and language (Hausa and Kanuri).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience in a similar position
• This ToR shall be inclusive of any other task specifically those assigned by the GFD Coordinator, PM and DPM.

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Job Summary

• The GFD Distribution Assistants will be responsible for the implementation of General Food Distribution focusing on IDPs and vulnerable host communities. Ensuring equitable distribution, monitoring and mobilization of the community to encourage their participation in the distribution activities.
• He/She will ensure proper verification of beneficiaries, taking full accountability for receiving and distributing commodities, ensuring each beneficiary receives appropriate entitlement/ration and ensuring that the distribution is implemented according to the standards and best practice.

Main Duties / Responsibilities
Under the direct supervision of the GFD Coordinator, and in collaboration with the Deputy Project Manager, Program manager, and other collaborators of the projects and of the Base, he/she will:

• Arrange and organize distributions according to SOP defined by COOPI and WFP.
• Distribution of food commodities to eligible beneficiaries by strictly following verification process and methodology and standards defined by COOPI and WFP
• To Foresee crowd control, verification of beneficiary and receipt of entitled commodities by the beneficiary in exact amount as entitled in methodology.
• To collect all data needed for reporting after distributions.
• Submit accurate and detailed reports on distributions and assistance provided to beneficiary during distributions
• Ensure that all commodities entrusted to COOPI arriving at the food distribution point are properly accounted for.
• Scrutinize all waybills for commodities arriving at the distribution points. Ensure the commodities are of correct quantities and quality as manifested on the waybill. Immediately record all quantities delivered short (missing), quantities lost in transit and damaged (In the field and FDP). All observations must be recorded immediately.
• Ensure Commodities are carefully counted during off-loading and loading.
• Take an active role in registering and verifying beneficiaries to ensure the process is fair and smooth.
• Properly organize and supervise general food distributions in the field and food distribution points.
• Making sure that food distribution point are properly organized and secured with ropes or demarcated and cordoned and crowd control measures are taken to ensure smooth distribution and flow of beneficiaries.
• Responsible for ensuring all necessary distribution equipment is available at the distribution point, including forms, ropes, banners, plastic sheets, measuring devices, etc.
• Make proper request following established process to make sure the right quantity of food is requested. Supervise loading of the food that is left over after distributions. Ensure a waybill is prepared for food to be returned to the warehouse.
• Prepare daily, weekly and monthly distribution reports and ensure proper accounting of all quantities of commodities received and distributed at each distribution point.
• Ensure proper completion and safe return of all tally documents and beneficiary lists to the office for safe storage.
• Provide suggestions on improvement of the work process if needed.
• Overseeing the entire distribution site, manual laborers to ensure safety for the beneficiaries, COOPI distribution team, and food items.
• Organizing beneficiaries in straight lines at the distribution and maintaining order through strong and positive communication and a gracious attitude.
• Verifying required head of household identification cards at the gate to ensure the family is entitled to receive a ration.
• Identifying vulnerable beneficiaries (widows, pregnant women, elderly) to ensure they have priority in receiving their rations.
• Conduct sensitization, mobilization, registration and delivering technical support and oversight to targeted communities / groups to ensure that food items are timely distributed to the deserving beneficiaries.
• Represent COOPI in the field and ensure no fraud or irregularities occur.
• Assisting with community sensitization/training on project activities on food utilization
• Participate in the fieldwork of surveys, Baselines, Mid-term Reviews, and end line.

Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks:

• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the GFD Coordinator/Deputy Project Manager

Code of conduct and associated policies:

• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW), and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.
• Promote the zero-tolerance policy regarding corruption and ensure adherence to COOPI Code of Conduct and Anti-Fraud policy.

Profile of the Candidate (Education, Training, Experience, Competences, Skills)
Minimum Requirements:

Education:

• University Degree, HND, or OND in Humanities, Social Science, Art or other relevant field with additional years of related work experience and/or specialized training/courses. At least 3 years working with INGO in general food assistance.

Experience:

• At least 1-2 years working in general food assistance with an INGO.
• Experience working in North West or North East Nigeria will be an added advantage.

Technical Skills & Knowledge:

• Sound understanding of general food assistance concepts and principles with a broad knowledge of best practices and techniques.
• Knowledge of conditional and un-conditional general food distribution processes and possesses the ability to quickly assimilate COOPI and donors’ processes and systems;
• Ability to rapidly analyse and integrate diverse information.

Competencies:

• Good communication and negotiation skills with the ability to persuade, influence and adapts quickly to different situations;
• Excellent oral, and writing skills.
• Well-organized and detail-oriented;
• Ability to work independently and in a team with other departments and units

Essential:

• Be professional, motivated, flexible, and culturally sensitive
• Be excellent in communication skills and proficient in report writing.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word).
• Excellent communication, writing, and analytical skills.
• Excellent communication, coordination, and facilitation skills.
• Ability to work in a team, and establish effective working relationships with people from different nationalities and cultural backgrounds.
• Ability to work under tight deadlines and simultaneously manage multiple tasks in an autonomous manner.
• Previous work experience with INGOs and UN Organization is desirable

Preferred:

• Knowledge of the local context and language (Hausa and Kanuri).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience in a similar position
• This ToR shall be inclusive of any other task specifically those assigned by the GFD Coordinator, PM and DPM.

go to method of application »

Job Summary

• The Nutrition Assistant will be responsible for planning and implementation of nutrition-specific activities under the food security and nutrition operation area in Yobe focusing on IDPs and vulnerable host communities. He/She will ensure comprehensive mobilization of the community for nutrition screening of children under five, forming and monitoring support groups and comprehensive SBCC/IYCF training.

Main Duties / Responsibilities
Under the direct supervision of the Nutrition Officer and in collaboration with the Project Managers, Nutrition Coordinators, and other collaborators of the projects and of the Base, they will:

• Perform screening of the nutritional status of children under two in their designated locations and refer MAM/SAM cases to health/CMAM centres
• Represent COOPI at community level and maintain active engagement with community structures.
• Ensure collaboration with other partners, actors and community gateways at LGA level
• Ensure liaison with existing community structures, (groups and individuals, women groups, religious leaders where possible.
• Maintain good working relationship with health facilities in the LGA so as to facilitate access to health services for Beneficiaries when need arises.
• Provide training on nutrition (IYCF) and hygiene practices
• Referral of all malnourished children to appropriate nutrition centers for onward management.
• Report any problems in a timely manner to the Nutrition Officer
• Maintain accurate register of beneficiaries receiving top up for nutrition.
• Ensure that nutrition is integrated into other Primary Health care services.
• Ensure that pregnant women and children are properly validated or verified during admission
• Ensure that top up received by households in CBT or GFA are directed toward consumption of nutritious food by children below two years. Through unrelenting sensitization and re-sensitization.
• Conduct cooking demonstrations as key SBCC strategy for the delivery of key messages on nutrition and hygiene.
• Train Lead mother/fathers and women in SBCC strategic groups (e.g. Father to father, mother to mother support groups) on family MUAC screening.
• Lead Community Mobilizers in Mass MUAC Screening
• Submit weekly nutrition and health report to the Nutrition Officer.

Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks:

• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the Nutrition officer, Nutrtion Coordinator/Deputy Project Manager

Code of conduct and associated policies:

• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW), and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.
• Promote the zero-tolerance policy regarding corruption and ensure adherence to COOPI Code of Conduct and Anti-Fraud policy.

Profile of the Candidate (Education, Training, Experience, Competences, Skills)
Minimum Requirements:

Education:

• University Degree / HND, or BSC in Nutrition, health or any related field with additional years of related work experience and/or specialized training/courses. At least 2 years working with INGO in nutrition.

Experience:

• At least 1 - 2 years working in nutrition with an INGO.
• Experience working in North West or North East Nigeria will be an added advantage.

Technical Skills & Knowledge:

• Sound understanding of cash and voucher assistance concepts and principles with a broad knowledge of best practices and techniques.
• Knowledge of nutrition activities, processes and the ability to quickly assimilate COOPI and donors’ processes and systems;
• Ability to rapidly analyse and integrate diverse information.

Competencies:

• Good communication and negotiation skills with the ability to persuade, influence and adapts quickly to different situations;
• Excellent oral, and writing skills.
• Well-organized and detail-oriented;
• Ability to work independently and in a team with other departments and units

Essential:

• Be professional, motivated, flexible, and culturally sensitive
• Be excellent in communication skills and proficient in report writing.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word).
• Excellent communication, writing, and analytical skills.
• Excellent communication, coordination, and facilitation skills.
• Ability to work in a team, and establish effective working relationships with people from different nationalities and cultural backgrounds.
• Ability to work under tight deadlines and simultaneously manage multiple tasks in an autonomous manner.
• Previous work experience with INGOs and UN Organization is desirable

Preferred:

• Knowledge of the local context and language (Hausa and Kanuri).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience in a similar position
• This ToR shall be inclusive of any other task specifically those assigned by the Nutrition Officer, PM and DPM.

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Scope of the Vacancy

• The CRM/AAP assistant will provide support to multi-sectorial intervention towards IDPs in Yobe State Nigeria, in the design, planning, monitoring and evaluation of the program by managing complaint and feedback data and facilitating program implementation at LGA level.
• Under the guidance and direct supervision of the MEAL Officer, the CRM/AAP Assistant will be responsible for the collection and the resolution of complaints in the field at LGA level. He/she will ensure accuracy of complaint registration and provision of feedback to beneficiaries and non-beneficiaries.
• The CRM/AAP Assistant will be responsible for data gathering, analysis and reporting activities. She/he will assist in tracking progress of key indicators and provide timely reports to the MEAL Officer.

Main Responsibilities and Tasks
Under the direct supervision of the Accountability Officer and the MEAL Officer, and in collaboration with other collaborators of the projects and of the Base, She/he will:

• Be in charge of the registration of complaints received by beneficiaries and non-beneficiaries at LGA level.
• Actively participate in sensitization and information-sharing sessions for the beneficiaries and the communities related to their right to file complaints and receive feedback.
• Maintenance of an effective record and filing system for all complaints solved and pending issues including correspondences and other related documents for quick and easy reference.
• Report any issue which needs immediate action to the Accountability or MEAL Officer and follow up on the resolution of such issues.
• Provide counselling and sensitization to the targeted and non-targeted population who come to file their complaints, ensure that they understand the programme and the project targeting criteria.
• Be in charge of providing feedback to the complainants when complaints are resolved, with the support of the Community-based Project Management Committees.
• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field.
• Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks
• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the Project Manager/MEAL Manager
• Support the program team in facilitating the process of setting up an appropriate Complaint Response Mechanism at the Ward/ LGA level and handling complaint/ feedback.

Profile of the Candidate (Education, Training, Competences, Skills)
Minimum Requirements:

• Diploma in Sociology, Economics, Rural Development, Development Studies, Statistics, Demography or related subject, with previous experience working in humanitarian and/or development projects.

Skills & Experience
Essential:

• Be professional, motivated, flexible and culturally sensitive
• 1 - 2 years in CRM related work experience with an INGO
• Experience in data collection, collation, analysis, and report writing
• Have excellent communication, writing and analytical skills.
• Be excellent in communication skills and proficient in report writing
• Be resident and familiar with the terrain in the Northeast Nigeria.
• Experience designing and leading capacity building and training for national teams.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, Power Point, and Word).
• Knowledge and experience in using database specific software.
• Excellent communication, writing and analytical skills.
• Experience designing and leading capacity building and training for national teams Preferred:
• Knowledge of the local language (Hausa and Kanuri).
• Proficient in data collection and handling bulk registers of beneficiaries.
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• This ToR shall be inclusive of any other task specifically assigned by the direct supervisor for what concerns the implementation of the program activities.

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Scope of the Vacancy

• The MEAL Officer will provide support to multi-sectorial intervention towards IDPs in northeast Nigeria in the design, planning, monitoring and evaluation of the program by managing data and facilitating program implementation at state level, under the guidance and direct supervision of the Project Manager.
• The MEAL Officer will be responsible for data gathering, analysis and reporting activities. S/he will assist in tracking progress of key indicators and provide timely reports to the MEAL and Programme Manager.

Main Duties / Responsibilities
Under the direct supervision of the MEAL Manager, and in collaboration with the Program/Project Managers, Field Coordinators, and other collaborators of the projects and of the Base, he/she will:

• Collect qualitative and quantitative information and program data through surveys, assessments, post distribution monitoring, and regular market monitoring
• Quantify methods and identify data sources for program performance and impact indicators, in conjunction with respective program component teams.
• Conducting project baseline, end-line and progress surveys, ensuring appropriate sample size and sampling survey methods, data collection procedures, and data verification through periodic site visits
• Facilitate training of staff, Community Mobilisers and partners in the MEAL data collection tools and participate in the sensitization of beneficiaries in collaboration with program teams.

Support in collating and analysing monitoring data, as well as report on findings from monitoring activities:

• Ensure proper monitoring of the program, focusing on the overall MEAL framework of the projects
• Present and analyse data based on information needs of project team and partners and support in database management.
• Analysing of data, report development and submission of MEAL reports
• Provide support to improve monitoring and reporting mechanisms through revised monitoring and reporting framework, through collaboration with the program team.
• Review of reporting made against indicators
• Drafting and sharing lessons learned from the different project interventions for programme development and quality control

Protection and Accountability to Affected Population

• Mainstream gender and protection across the various components and activities of the Projects in Yobe State. He/she will create and develop protection and Gender integration activities in line with the priorities determined by COOPI. He will ensure performance tools are available for local staff, in order to guarantee smooth implementation of the programs while taking into consideration the local cultural context. He will be responsible for the implementation, monitoring and follow-up of the Gender mainstreaming and general protection activities of the project
• Support the implementation of the minimum measures for mainstreaming protection as outlined by the Humanitarian Principles, the SPHERE Standards, WFP Policy on Protection and the Inter-Agency Standing Committee Guidelines
• Prepare, organize and conduct the protection-oriented Focus Group Discussions and Gender Discussion Meetings during project implementation
• Work closely with the project team and the beneficiaries to ensure activities are being implemented in a gender sensitive manner.
• Using a consolidated database, assist in monitoring and compiling field offices/Core competency CFM reports according to COOPI standards;
• Assist the MEAL Manager, program coordinator, and programme staff in capturing and storing complaints and feedback; lessons learned and good practices for effective knowledge management;

Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks

• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the Project Manager/Field Coordinator/Program Manager
• Assess existing community capacity and mechanisms that can be used to set up/strengthen/adapt COOPI’s information sharing processes, complaints and feedback for the Damaturu Office level;

Provide support to the programs at LGA level and within the communities

• Directly supervise data entry and data cleaning activities by the data entry clerks
• Analyse and provide information regarding general context at the LGA level and explore opportunities in support of partnership, building initiatives with LGA level government and other humanitarian actors.
• Assist program teams in the selection of beneficiaries as per the established procedure from the project proposal.
• Assist the program team in the selection of Community Mobilisers to facilitate the process of beneficiaries’ selection.

Capacity Development:

• Assist the MEAL Manager to provide trainings on monitoring and evaluation that include sampling, data collection, data cleaning, analysis and reporting guidelines to all program staff. Coach data entry clerks and project officers on data cleaning

Minimum Requirements

• Degree/Diploma in Economics, Rural Development, Development Studies, Statistics, Demography or related subject, with previous experience working in developmental projects

Skills & Experience:
Essential:

• Be professional, motivated, flexible and culturally sensitive
• 2-3 years MEAL related work experience with an iNGO
• Experience in data collection, collation, analysis, and report writing
• Have previous experience in indicator tracking matrix, RedRose, 5Ws, MIS, PSS of cash-based interventions (i.e. cash for work, cash transfers or cash vouchers).
• Have excellent communication, writing and analytical skills.
• Have proven ability to create program support systems for large amounts of data within a complex program.
• Have knowledge and experience in using database specific software.
• Have experience in designing and leading capacity building and training for national teams.
• Be excellent in communication skills and proficient in report writing
• Have IT troubleshooting capabilities.
• Be resident and familiar with the terrain in the Northeast Nigeria.
• Experience designing and leading capacity building and training for national teams.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, Power Point, and Word).
• Proven ability to create management information systems for large amounts of data within a complex program.
• Knowledge and experience in using database specific software.
• Excellent communication, writing and analytical skills.
• Experience designing and leading capacity building and training for national teams

Preferred:

• Knowledge of the local language (Hausa and Kanuri).
• Proficient in statistical and other software (Microsoft Office package, SPSS, GIS and ENA for SMART.
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience with similar position.

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Overall Responsibilities

• Under the supervision of the MEAL Officer and with the support of the Food Security (FS) Field Coordinator, the role oversees the implementation of the WFP funded SCOPE registration and IT-related activities in all the Food security and Livelihood project locations within Yobe state.
• The role-holder closely liaises with other FSL Project Officers and SCOPE Registrars to ensure smooth registration of beneficiaries and issuance of SCOPE cards to enrollees.
• S/he will provide support to the implementation and monitoring of GFD In-kind and CBT, and Nutrition interventions on project information system for greater project reporting and overall impact for COOPI Multi-sectoral Programs in Northeast Nigeria
• Overviewing the reported data, reliable cleaning of the data, development of accurate and complete databases, efficient data management

Main Responsibilities and Tasks
Under the direct supervision of the MEAL Officer, Field Coordinator and in collaboration with the Deputy Project Manager, the MEAL Manager and other collaborators of the projects and of the Base, he/she be working as part of a MEAL team, responsible for managing all projects’ data including the following:

• Supervise the SCOPE Registration activities and provide appropriate guidance and oversight in daily field activities in respect of WFP procedure and requirements.
• Ensure the timely configuration and synchronisation of field data collection devices.
• Plan and follow related activities such as registration and distribution of Scope cards.
• Ensure comprehensive project cycle management, with overall supervision of daily activities.
• Supervise and train SCOPE registrars, project staff on SCOPE online/offline system focusing on efficient planning, coordination, and implementation and monitoring of the project activities.
• Participate actively in the monitoring of the project in collaboration with the MEAL Officer with a specific attention on the efficiency of the WFP biometric registration system.
• Collaborate with related COOPI departments and other implementing partners to identify opportunities for integrated programming, promoting best practices and developing shared policy approaches.
• Support comprehensive data management of the program beneficiaries.
• Carry out timely programming, printing, and reprinting of beneficiary Registers.
• Ensure adequate management of the programs databases and online platforms at the base level.
• Supporting the field teams in accurate and reliable data collection in the field as well as timely and completely data reporting, in line with programme planning
• Carry out timely database configuration for platforms and smart phone data collection devices.
• Carry out troubleshooting of devices and find solutions where necessary to ensure timely implementation of program activities.
• Create Monthly reports.
• Undertake regular visits to all programs operational LGAs to support technical capacity in usage and management of data and its associated technology.
• Coordinate and share learning related to data knowledge, data collection, use of device, behaviours, and practices at base office level, and COOPI at large.
• Build capacity of program staff through on the job training, mentoring, shadowing and technical support to ensure data management compliance.
• Train local field staff, state government stakeholders and key community beneficiaries in how to establish and use simple database materials and tools in coordination with the project management team.
• Where necessary represent COOPI internally in community and state-level Data Management forums on issues related to the information management system, MEAL and reporting (consortia, alliances, and clusters).
• In consultation with the MEAL Manager, participate in programs based on technical discussion and sharing forums during the visit of other project stakeholders to the project sites
• Prepare and submit all data managemnet and SCOPE project internal and external donor reports.
• All other tasks asked by the supervisor if needed

Training & Capacity development:

• Through direct technical assistance provision, build the capacity of programme staffs (registrars); identify staff development needs and design/suggest appropriate staff development approaches.
• Provide technical feedback on daily, weekly and monthly registration reports received from distributions and SCOPE project unit, ensuring that established programme targets and objectives are being met
• Total management of the internal databases and SCOPE/ digital registration equipment, materials and data.
• Facilitates the training of SCOPE project staff on Scope online/offline system focusing on efficient planning, coordination, and implementation and monitoring of the project activities.
• Develops and maintains strong working relationships with all stakeholders – WFP, Community support groups, community leaders, NGOs, to enhance multi-agency and multi-sectoral cooperation and coordination.

Coordination & Partnership:

• Represent COOPI in relation with WFP SCOPE-IT unit.
• Liaise closely with WFP WFP Damaturu Office regarding to SCOPE AND BSFP registration/data activities.
• Meet with partners and donor agencies during field visits.
• Liaise with formal and informal local authorities to ensure communication and transparency of the SCOPE registration process.

Staff Management:

• Manages all data management assistants, data entry clerks, SCOPE/IT Assistants directly, including enumerators and SCOPE registrars
• Participate in the recruitment and mentorship of SCOPE registrars and enumerators
• Hold regular meetings with project management team to plan and address any concerns and share feedback regarding SCOPE registration activities.
• Maximise all SCOPE process security, in liaison with the security officer, for both staffs and beneficiaries.
• Report all security incidents or relevant information to the PM and Security officer.
• This ToR shall be inclusive of any other task specifically assigned by the direct supervisor for what concerns the implementation of the program activities.

Candidate (Education, Training, Competences, Skills)
Minimum Requirements:

• Degree / Diploma preferably in IT / ICT, Computer Science and Communication Technology, Statistics or any closely related academic disciplines, Programming / Sciences / Engineering or Social Sciences, and evidence of NYSC discharge certificate, with previous experience working in developmental and emergency projects especially in ICT related sector.

Skills & Experience:

• Strong IT skills will be an added advantage
• Prior experience with WFP SCOPE registration is desired
• Minimum of 3 years’ relevant working experience with humanitarian program in a similar context.
• Excellent computer skills with proficiency in MS excel.
• Strong analysis skills (qualitative and qualitative)
• Excellent interpersonal skills, written and verbal communications
• Strong cultural awareness and sensitivity
• Good understanding of complex emergencies and crisis contexts
• Demonstrated skills in management, teamwork, negotiation and consensus-building
• High-level attention to detail and managing complex relationships and communications
• Goal-oriented with the ability to work under pressure, independently and with limited supervision
• Ability and willingness to work and live in challenging conditions.
• Highly computer literacy (ability to adapt software packages to contexts)
• Experience as a SCOPE registration officer with an INGO partner
• Minimum of 2 years Banking Sector experience working on ATM or 3 years’ experience in the NGO Sector of which 2 years should be working in SCOPE Registration/ e-registration programming / or project implementation in a humanitarian context;

Preferred:

• Excelent knowledge of English, Hausa and/or Kanuri.
• Proficient in data collection and handling bulk registers of beneficiaries.
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• This ToR shall be inclusive of any other task specifically assigned by the Project Manager and direct supervisor for what concerns the implementation of the program activities.