Job Vacancies at Swift Consulting

REQUIREMENTS

• Bachelor's Degree in Electrical Engineering (or equivalent work experience).
• Minimum of 2 years experience in Electrical Engineering or related field
• Proficient in the Use of computer-aided design CAD 
• Exceptional Technical and data interpretation skills.
• Report writing
• Strong interpersonal skills, with the ability to pay attention to details
• Result-oriented
• Must be able to communicate well 
• Exceptional Problem-solving abilities
• Should be able to manage oneself, people, time, and things

MAJOR RESPONSIBILITIES :

• Reviewing and assessing solar construction documentation 
• Tracking and monitoring solar project documentation
• Evaluating solar construction issues;
• Meeting with other engineers, developers, and investors to present and review solar project plans and specifications
•  participating in solar industry forums;
•  Test or evaluate photovoltaic (PV) cells or modules.
• Review specifications and recommend engineering or manufacturing changes to achieve solar    design objectives.
•  Perform thermal, stress, or cost reduction analyses for solar systems.
•  Develop standard operation procedures and quality or safety standards for solar installation work.
• Design or develop vacuum tube collector systems for solar applications.
• Provide technical direction or support to installation teams during installation, start-up, testing, system commissioning, or performance monitoring.
•  Perform computer simulation of solar photovoltaic (PV) generation system performance or energy production to optimize efficiency.
•  Develop design specifications and functional requirements for residential, commercial, or industrial solar energy systems or components.
•  Create plans for solar energy system development, monitoring, and evaluation activities.
• Create electrical single-line diagrams, panel schedules, or connection diagrams for solar electric systems using computer-aided design (CAD) software.
• Create checklists for review or inspection of completed solar installation projects.

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REQUIREMENTS

• HND/ BSc degree in Business Administration or any related discipline 
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

MAJOR RESPONSIBILITIES :

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.