Job Vacancies at IO Furniture Limited

Working Relationships

• Management Team
• Finance Team
• Design & Technical Team
• Customer Service Team
• Production & Installation Teams
• Logistics/Procurement Team

Task Complexities

• Oversee the day-to-day efficient and optimal management of the Operational arm of the organization.
• Supervise, direct and manage the Operations team- Production, Upholstery, Spraying, Procurement, Delivery and Installation.
• Monitor the progress of procurement, production, delivery and logistics and installation, confirming that they stay on schedule and within budget.
• Supervise procurement processes of ordering and purchasing of materials, ensuring that inventory levels are maintained.
• Work with Production Supervisors to analyze job orders and schedule installations upon completion of production, ensuring cost-effective, high quality and timely delivery of products.
• Estimating, negotiating and agreeing on budgets and timelines with Production staff and Installation teams.
• Plan and organize production operations and installation schedules, in order of approved priority list.
• Onboard new installers and negotiate installation fees in line with allocated budget.
• Visit project and/or clients’ sites, monitoring progress of installations and correction or rectification of snag, where necessary
• Determine quality control standards and ensure that items received and final products meet quality standards and customer specifications.
• Recommend changes in workflow and operations to maximize operational efficiency.
• Identify, investigate, evaluate, analyze and resolve issues arising from or relating to operational matters.
• Establish workflow policies that enhance speed and efficiency without compromising product quality
• Give regular reports to Management and other stakeholder on status of operational matters.

Education & Experience

• B.Sc in Engineering, Architecture, Wood Technology or other related field
• 8-10 year’s previous work experience in a similar role within a furniture manufacturing company
• Candidate must be an expatriate.

Key Job Attributes:

Generic:

• Leadership and motivational ability
• Delegation
• Oral and written communication skills
• Strong negotiation and mediation skills
• Problem-solving, creativity
• Time management and organizational skills
• Ability to be proactive and deliver results
• Integrity/Discipline
• Excellent interpersonal skills.

Technical:

• Sound knowledge of Furniture manufacturing operations processes
• Knowledge of a range of engineering functions and procedures
• Prove knowledge of Project Management
• Excellent Reporting skills
• Proficiency in the use of MS Word, Excel, PowerPoint and AutoCAD
• Interpretation of designs and drawings.

go to method of application »

Reports To: Production Supervisors, Operations Manager

Key Summary of the Job

• To work as a team member within the carpentry team to manufacture furniture pieces from prepared cutting list.
• To work individually or as a team member for installation of furniture parts on clients’ site as assigned

Core Working Relationships

• Technical Team
• Production Team
• Customer Service Team
• Store Team
• Delivery Team

Task Complexities

• Cutting and shaping chipboard panels based on the provided measurements.
• Assembling doors, frames, tables and fitted furniture, panels, components, case goods, seating, filing, etc.
• Fitting pedestals, tables, wardrobes and kitchen cabinets.
• Installing wall cladding, partitions, doors, kitchen cabinets and wardrobes,
• Undertake carpentry tasks effectively and in accordance to the Company’s defined quality standards.
• Observe all Health, Safety and Work procedures/regulations and report any hazardous activities to the Production Supervisors. 
• Understand and interprete installation drawings and installation instruction sheets.
• Understand customer satisfaction as the focus of the installation team and consistently meet or exceed the customers’ expectations.
• Lifting and moving furniture items, boxes and equipment.
• Understands and possess the ability to teach basic installation processes: unloading, loading, staging, unboxing, panel assembly, component assembly, clean-up and detailing, lock installations, etc.

Key Job Attributes

Generic

• Ability to obey and adhere to laid down processes and procedures.
• Oral and written communication skills: Has a strong customer service attitude and manner; communicates easily and clearly; polite and cordial to all customers.
• Possess physical strength and stamina required to lift and move furniture, boxes and equipment, often more than 50 pounds
• Excellent work ethics: self-discipline, punctuality, integrity and self-motivation
• Mechanically adept and knows how to safely use tools and equipment.
• Ability to work irregular hours and extended shifts, including any overnight or out of town assignments.
• Interpersonal skills and professional demeanour to interact effectively with a wide range of clients, occasionally under trying circumstances.
• Attention to details
• Organizational skills
• Ability to work independently
• Ability to work in a team           

Technical

• Carpentry and Joinery craftsmanship
• Basic Numeracy Skills
• Basic Literacy Skills

Education & Experience

• Minimum of 5-7 years’ experience in professional carpentry & installation with a furniture manufacturing company
• NABTEB, Trade Test or Diploma in woodworks.