Job Vacancies at Care Best Initiative (CBI)

Job Purpose

• The Nutrition Coordinator will work closely and under the supervision of the Programme Coordinator (PC) to design and deliver high quality, innovative programs in Nigeria.
• The nutrition coordinator has a particular focus on driving strategy implementation, leading the nutrition team in designing high quality projects with particular attention to enhance program integration, supporting expansion into newly accessible geographic areas, and increasing CBI’s work on early recovery across the humanitarian and development nexus.
• S/he will ensure timely and effective program delivery, coordination and technical coherence and support, monitoring, evaluation and accountability.
• The Nutrition Coordinator will provide a focus on country SAP priority outcomes and client responsiveness, and will represent CBI Nutrition programme to major stakeholders, relevant government authorities and other program partners.
• S/he will ensure that CBI Nutrition program will be implemented in accordance with international protocols, guidelines, and best practices.
• As part of an experienced Nutrition team, you will help coordinate Nutrition activities through the duties outlined below.

Job Description / Principal Accountabilities
Program Quality and Development:

• The Nutrition Coordinator will be responsible for overall leadership, implementation, and oversight of CBI nutrition program.
• Provide leadership in the development of a coherent strategy for the implementation of innovative and quality nutrition programming informed by the Nigeria context in line with the CBI Nigeria Strategic Plan (2022 to 2027).
• Develop strategic frameworks that demonstrate and promote nutrition sensitivity of other sector approaches in both humanitarian and transitional programming in Nigeria.
• Develop and lead in implementing a nutrition capacity-building plan for the Nigeria country team, MoH, volunteers, collaborates etc. including performance planning, on-job training, and coaching.
• Lead the development and use of nutrition intervention-implementation frameworks and Standard Operating Procedures including selection of appropriate modalities, service providers, data collection, targeting criteria, beneficiary selection, activity and product quality assurance and monitoring and evaluation ensuring use and compliance with CBI standards, international best practices and Ministry of Health and WHO/UNICEF.
• Provide technical and operational guidance for quality and timely implementation of Nutrition interventions against set program objectives, targets, and work plans.
• Coordinate resources and team skills effectively to ensure quality and harmonized implementation of nutrition activities
• Lead in designing and refining the nutrition delivery approaches most appropriate to the Nigeria context and sector standards.
• Coordinate with and support other technical advisors for the inclusion of nutrition-sensitive interventions to address needs across sectors including health, cash, food security and WASH.
• Conduct regular field visits to support and mentor nutrition teams and activities
• Support HR and Program teams in the recruitment and capacity building of nutrition staffs.
• Contribute to the retention and growth of existing nutrition programming for CBI- Nigeria country program
• Actively design and draft nutrition programme concepts, proposals, and budgets.
• Coordinate the Timely preparation of quality nutrition intervention reports.
• Work collaboratively with MEAL and program teams in the preparation of requisite internal and external donor reports.
• Facilitate systematic/correct supplies requests, distribution plans, consumption reporting from the nutrition programme to the logistics department
• Conduct/Lead/Manage/Oversee nutritional assessment planning, implementation, analysis, interpretation, and reporting, as required.
• Facilitate the development and scheduling of outreach and community activities

Program Implementation:

• Provide leadership to Nutrition staffs in ensuring effective grant start-up, implementation review and closeout meetings are planned and conducted in a timely manner with full participation of all relevant stakeholders from programs and support teams, and that actions are taken as a result.
• Provide leadership for Nutrition managers in the timely and high-quality implementation of nutrition programming and promote regular reviews - both internal and external - and other learning events.
• Provide support to the Country Emergency Team during the scale up of a sudden onset humanitarian response and during the deployment phase
• Ensure program coordination, with other technical coordinators for crosscutting themes work together effectively according to program work plans.
• Conduct frequent field visits to all nutrition sites for monitoring, quality control and program staff mentoring and coaching.
• Coordinate high-level reporting on country-level indicators such as beneficiary numbers, design for impact indicators, cluster data and other information as needed.
• Ensure that donor reports produced by the programs team effectively demonstrate the impact of CBI’s interventions.
• Ensure program design and implementation is in line with Nigeria SAP strategy and country’s commitments

HR and Staff Management:

• Help to drive a culture of ambitious, responsible, and committed leadership amongst nutrition staffs.
• Enhance the performance management for nutrition staffs both direct and indirect line management
• Support nutrition program staff through close attention to staff care, mentoring, and development.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.

Representation and Advocacy:

• In coordination with the other technical leads develop and maintain effective working relationships with stakeholders in Nigeria including local communities, donors, government actors, UN agencies, international and local NGOs, and other relevant actors.
• Ensure CBI active representation and participation in the relevant clusters/sectors coordination
• Develop strategic partnerships with local organizations.
• In coordination with the PC and other technical leads assist in organizing donor visits by supporting staff in the smooth design and running of field visits.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Essential:

• Bachelor's Degree preferably in Health, Nutrition, with extensive experience in Nutrition Programming. A Master's Degree is an added advantage
• At least 2 years continuous experience with technical design and implementation of nutrition programming, 1 year must be in a humanitarian response in a complex context
• Experience managing humanitarian relief and/or transitional programs in areas affected by large scale displacements due to conflict and chronic food and nutritional insecurity
• Demonstrated experience in program management, project design and use of project design tools
• Experience of CMAM surge programming

Skills (Special Training or Competence):

• Commitment to women’s rights and CBI’s vision, mission, and values, including sensitivity to cultural settings
• Proven technical competence in MIYCN, CMAM, MAMI, IYCF-E and Surge approaches in complex humanitarian emergencies
• Demonstrated theoretical knowledge and applied experience using integrated approaches and systems thinking.
• Demonstrated experience of capacity strengthening for improved nutrition-specific and nutrition- sensitive programming.
• Experience with use of relevant sector assessment tools (e.g., SMART, SQUEAC, rapid needs assessments - including IYCF-E -, KAP and Barrier Analysis)
• Experience in negotiating and establishing partnerships for implementing nutrition interventions.
• Demonstrated competence in finding solutions to complex problems and delivering results Strong influencing and representation skills with multiple stakeholders
• Strong program/technical and budget management skills, planning, reporting, monitoring and evaluation skills.
• Strong written and oral communication skills, effective in representation and liaison with external parties.
• Aptitude to adapt to a different context regarding security, culture, climate, or health issue, demonstrated by experience outside of country of origin
• Demonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members.
• Fluency in English required. Hausa and Kanuri are an asset.
• Female candidates with local understanding of the context and culture are highly encouraged to apply
• Willingness to travel in the field at least 50% of your time
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trips
• within PCO working area.

Internal:

• Program Coordinator
• Other thematic area Coordinators
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, NUTRITION, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs

go to method of application »

Background

• Care Best Initiative (CBI) is a government registered and recognized Woman-Led and Youth-driven National
• Non-Governmental Organization (NNGO) founded in 2019. Our mission is to save lives, alleviate the suffering of most vulnerable children, adolescents (lower and older), young people, women and people with disabilities (PWD). We maintain human dignity during and in the aftermath of manmade crises, and natural disasters, among those affected by the, as well as to prevent and strengthen preparedness for the occurrence of such situation, and to promote their rights in the society.
• We have implemented various donor and self-funded projects/activities in several areas of humanitarian needs among Internally Displaced Persons (IDPs), returnees and host communities. We are actively present in Northeast (Borno, Adamawa, Yobe and Bauchi States) and Northwest (Zamfara, Sokoto and Kebbi states) Nigeria. CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families. We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The Logistics Officer will be responsible for overall administrative activities in the project implementation of ‘Provision of Curative and Integrated Nutrition Services in selected locations of Borno and Yobe States, Northeast Nigeria’ project in Borno State.
• Under guidance of the Programme Coordinator, this position will support the Finance department’s management of accounting systems, policies, and procedures in compliance with accounting standards, Generally Accepted Accounting Principles (GAAP), donor’s rules and regulations, and legal requirements to support high-quality programs serving the vulnerable.
• As part of CBI experienced operations team, you will help coordinate daily administrative activities through the duties outlined below.

Job Description/Principal Accountabilities
Rank % of / Time - 1 /100%

Overall Duties:

• Liaise with the landlord of the office premises and other operational contacts such as vendors, suppliers and courier services to keep the office fully functional
• Coordinate package delivery and pick up
• Ensure that CBI’s inventory list is updated on regular intervals
• Develop and oversee project safety protocols, including the management of the staff security in line with CBI Policies
• Ensure that the door security system and key management is functioning properly
• Manage the telephone/intercom/internet system
• Provide logistical support for meetings and conferences on-site and off-site
• Respond to general emails and forward to the appropriate members of staff
• Provide orientation for new staff, visitors or consultants on the use of the general office equipment and other office systems
• Maintain office equipment and oversee repairs
• Manage the office fleet and approve any private vehicle hire
• Oversee vehicle repairs
• Maintain office logs on travel, inventory and fuel usage for generator, vehicles etc.
• Prepare travel arrangements, relevant documentation (tickets, visas etc.) and any necessary travel materials (Meeting confirmations, background or reference confirmations)
• Prepare and submit a monthly logistics report about the above to the State Coordinator.
• Coordinate procurement process of goods and services, ensure necessary documentation
• Maintain and update vendor’s database for necessary goods and services
• Monitor quality and control cost on various office supplies, stationery, hotel accommodation, transportation and other equipment
• Provide support to HR where needed
• Any other function required to undertake broadly in line with above functions.

Other duties:

• Keep colleagues appraised of developments in own area as appropriate
• Contribute to staff meetings, and other internal meetings with appropriate content , views and suggestions
• Fulfill requirements of internal staff management processes including performance reviews, supervisory meetings, etc.
• Develop strong relationships with all CBI colleagues and partners to
• Enhance their understanding of admin/logistics and build their knowledge.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):

Education:

• Bachelor’s Degree in Business Administration, Procurement, Logistics, Management, Human Resource or a related field;

Required Experience:

• 1-2 years´ professional experience carrying out administrative, logistical and/or operational tasks
• Experience working in an NGO or civil society is a plus

Skills (Special Training or Competence):

• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writ ing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships (Excluding Own Line Manager And Staff)
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs

go to method of application »

Job Purpose

• CBI Finance Coordinator responsibility is to develop and implement finance policies, providing expert financial support to the project so that every department has what it needs to do the best job possible, no matter what happens.
• From ensuring that finances are available for a quick scale-up of operations after an emergency, to managing the day-to-day finances needed to conduct activities, you will provide support to the entire project.
• You will also liaise with the capital office to ensure that the project is run in accordance with local laws and customs. As part of an experienced finance team, you will help coordinate daily financial activities through the duties outlined below.

Job Description/Principal Accountabilities
Rank % of / Time - 1 /100%

Overall Duties
Financial Management:

• Ensure project budget vs actual reports are prepared timely, on a monthly basis and discussed with project teams. Follow-up with action points and their implementation.
• Regularly review projects’ transactions listing and budget lines’ burn rates for compliance with donor regulations as well as CBI financial management policies and procedures; flag up instances of non-compliance to Management.
• Review the comprehensiveness and precision of entries and the correct budgetary charging of expenses.
• Ensure that all Cash count & Bank Reconciliation are done at the month end for all CBI accounts.
• Ensure that all accounting documentation is updated on a daily basis & reconciles Bank Books, Cash Books.
• Review the field monthly accountancy to ensure completeness of supporting documents, correctness of account codes, budget lines and descriptions used and feedback is sent to all Finance Officers.

Tax Operation:

• Ensure that the base is in compliance with in-country tax policies.
• Ensure that proper documentation is filed for WHT/PAYE on a monthly basis.
• Ensuring a good Tax system is in place.

Grant Financial Management, Donors Compliance & Budget Analysis:

• Support budget holders in developing their forecast and monitoring their lines.
• Support in budgeting during project proposals
• Organize & lead monthly BFU meetings at the base & HQ for each grant.
• Monitor level of over/underspending per budget lines and provide
• Inform the Management with any information which impacts the grant financial status.
• Warning the Management of financial risks.
• Review donor guidelines and ensure flexibility is respected.
• Ensure proper filing of grants vouchers (review hard documents, review archiving process with the finance team in close coordination with HR/Admin and Logistics department).

Treasury Forecast & Cash Management:

• Implementing the Cash Management procedures at the base and ensuring they are respected.    
• The availability and safekeeping of the necessary cash.
• Ensure timely & realistic forecasts are prepared and consolidated for each grant.
• Meet program managers to ensure a good forecast in line with the spending plan.
• Ensure expenditures are in line with the forecast prepared, analyze discrepancy between cash and budget forecast and put in place corrective measures.
• Ensure that the funds are requested accordingly as requested in the cash forecast.

Object Capacity Building for Finance & Non Finance Staff:

• Work closely with the finance team to build their capacity.
• Organize BFU & forecast meetings with all key staff (finance & Non-finance) to ensure the team is well trained on BFU & recognize the importance of BFU.
• To develop and conduct training for finance staff on accounting policies & tools at the state level.
• Identify the needs of finance staff training & arrange training sessions accordingly.
• Provide induction/briefing on accountancy to all field employees joining the finance department.
• Conduct regular refresher training on accounting tools to new/existing finance staff on a regular basis.
• Develop & share new tools with the Finance Team to improve mission accountancy quality & budget allocation.

Supervision & Team Management:

• Supervise Finance Officer & Finance Assistant across both N/E and N/W region.
• Travel to field office to conduct monitoring visit to N/E and N/W states.
• Conducting performance appraisals and setting quarterly /yearly objectives of Finance Officer & Finance Assistant.

Management of Fraud and Corruption Cases:

• Alert on suspicion of fraud and corruption through the appropriate channel.
• Identify fraud and corruption cases in the Organization.
• Sensitize the team on the management of fraud and corruption risks.
• Alert on suspicion of fraud and corruption through the appropriate channel.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):

• You have a Bachelor's Degree or equivalent in Accounting / Finance. A Master’s degree/Professional Qualification is an added advantage.
• Willing to travel around N/E and N/W states.
• Past exposure and experience working on multiple projects
• You have 3 years of professional experience in finance with proven experience in team management.
• You have Minimum of 2 years’ experience in NGO financial management.
• Experience as an auditor is a plus.
• You have experience on the use of QuickBooks accounting system.
• You have excellent interpersonal skills, ability to work both independently & as a member of a team.

Skills (Special Training or Competence):

• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Ability to infuse positive energy into the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross-cultural and multi-diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service in love, and accountability
• High level of stress tolerance and ability to work under pressure.

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships (excluding own line manager and staff)
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs

go to method of application »

Job Purpose

• The Nutrition Assistant will work closely and under the supervision of the Nutrition Coordinator to provide support to the field Assistants/ community nutrition workers in the Project’s Communities in implementing the nutrition interventions (Community Management of Malnutrition [CMAM] and Infant and Young Child Feeding [IYCF]) while integrating with other sectoral interventions.
• The nutrition Assistant will also work with other agencies providing nutrition services in ensuring linkage of nutrition beneficiaries.
• Throughout the intervention, the Nutrition Assistant will work towards ensuring quality delivery of nutrition interventions in the Project locations. As part of an experienced Nutrition team, you will help coordinate Nutrition activities through the duties outlined below.

Job Description/Principal Accountabilities
Rank % of / Time - 1 /100%

• Ensure quality of nutrition screening for children under-5 conducted by Community Nutrition Mobilizers in target Communities.
• Provision of Outreach OTP Services in target communities together with the outreach team.
• Ensure quality of IYCF counselling sessions provided individual level and group sessions
• With support from the Nutrition Officer, ensure quality cooking food demonstration sessions are conducted in Project supported Communities.
• Ensure that community nutrition interventions (MUAC screening and Referral, IYCF (MSGs, food demonstrations) and hygiene promotion are integrated
• Build capacity of CNMs/ field Assistants and Mother Leaders by providing on-the-job training on CMAM and IYCF.
• Support Project level nutrition assessment/surveys as approved by Donor.
• Support quality data collection of activities conducted in the Communities.
• Promote increasing awareness of appropriate nutrition behaviours in project communities by ensuring behaviour change materials are visible in FFP supported communities and health facilities.
• Ensure quality and timely reporting on all areas of implementation
• Liaise closely with the MEAL team so as to understand the project outcomes
• Support the development of case studies and success stories from programme implementation.
• Any other additional responsibility as communicated by the supervisor.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):

• Degree in Nutrition, Health, Public Health or any related fields.
• Experience in Nutrition and community based programming will be an added advantage
• Familiarity with the Humanitarian context.
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries and their care givers

Skills (Special Training or Competence):
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
• Works closely and constructively with many colleagues at all levels and across cultures, influencing effectively while having little formal authority and to hold peers accountable to deliver on their responsibilities.
• Sensitivity to the needs of a range of stakeholders and able to balance conflicting interests to create shared goals.
• A proactive and flexible approach to work.
• Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development.
• Maintains a calm disposition and positive outlook when working under pressure.
• Self-motivated and able to work with a high degree of autonomy as well as with others.
• Fully appreciates of the value of cooperation, both internationally and within a team.
• Develops and encourages new and innovative solutions and cuts away bureaucracy and encourages an entrepreneurial approach.
• Thinks creatively and strategically and translates strategy into practical action.
• Analyses complex information from different sources and to synthesize this information into coherent briefs and communication documents.
• Honest, encourages openness and transparency, builds trust and confidence. Displays consistent and excellent judgement.
• Strong interpersonal and negotiation skills with proven experience of relationship management with stakeholders.

Ambition:

• Proactive, forward thinker who is able to plan ahead and anticipate requirements and problems

Collaboration:

• Maintains a calm disposition and positive outlook when working under pressure.
• Self-motivated and able to work with a high degree of autonomy as well as with others.
• Fully appreciates of the value of cooperation, both internationally and within a team.
• Develops and encourages new and innovative solutions and cuts away bureaucracy and encourages an entrepreneurial approach.
• Thinks creatively and strategically and translates strategy into practical action.
• Analyses complex information from different sources and to synthesize this information into coherent briefs and communication documents.
• Honest, encourages openness and transparency, builds trust and confidence. Displays consistent and excellent judgement.
• Strong interpersonal and negotiation skills with proven experience of relationship management with stakeholders.

Creativity:

• Develops and encourages new and innovative solutions and cuts away bureaucracy and encourages an entrepreneurial approach.
• Thinks creatively and strategically and translates strategy into practical action.
• Analyses complex information from different sources and to synthesize this information into coherent briefs and communication documents.

Integrity:

• Honest, encourages openness and transparency, builds trust and confidence. Displays consistent and excellent judgement.
• Strong interpersonal and negotiation skills with proven experience of relationship management with stakeholders.
• Passion and commitment to the values of Care Best Initiative.

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trips
• within PCO working area.

Internal:

• Nutrition Coordinator
• Other thematic area Coordinators
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, NUTRITION, finance, PPA).    

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs

go to method of application »

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The MEAL Assistant provides methodological support to CBI State program teams.
• He / she will assist the MEAL team with activities, including data collection, coordination with the response programmes; assisting with planning field visits and assessments.
• He / she will support in gathering feedback and complaints from the affected population in the different accountability mechanisms (e.g. focus group discussions, child participatory activities, post-distribution monitoring).
• As part of an experienced MEAL team, you will help coordinate MEAL activities in the state through the duties outlined below.

Job Description / Principal Accountabilities
Key Responsibilities:

• Assist in programme updates for the response management and internal information sharing
• Assist MEAL officer with data collection processes if needed
• Conduct field monitoring visits (including the use of the Quality benchmark/monitoring checklist) and facilitating focus group discussions
• Assist with implementation of programme evaluations (data collection)
• Support MEAL in conducting assessments as needed
• Responsible for handling, documenting, confidentiality and security of all informational resource related to feedback and complaints from beneficiaries
• Support Complaints and Feedback Mechanism, including communicating responses to complainants; liaise with programmes and operations to ensure prompt follow-up on feedback and complaints received.
• Contribute to preparing weekly, monthly and quarterly reports on MEAL.
• Prepare field visit report and do debriefing and action planning with the relevant staff.
• Conduct quality monitoring of programme activities, measured against international standards and using participatory methodologies (including child- friendly methodologies) and the quality benchmarks.
• Coordinate and communicate with MEAL and relevant programme staff regarding feedback and complaints
• Maintain liaison with MEAL unit and programme particularly field coordination/community mobilization team.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• First Degree (B.Sc / HND) in relevant studies
• Must have completed NYSC.

Required Experience:

• At least 1 year of experience in a humanitarian NGO, including at least one year in a similar post (monitoring/evaluation or MEAL);
• Experience in the implementation of monitoring and evaluation systems;
• Experience in team management and training/capacity-building;
• Experience in the implementation of beneficiary complaint and feedback mechanisms preferential

Skills (Special Training or Competence):

• Skills in implementation of quantitative and qualitative surveys including data collection, training, supervision, sampling, analysis and sharing results (visualisation)
• Training facilitation skills;
• Ability to analyze and summarize;
• Full competence of tools for collection, data management and statistical analysis (including ODK and MS Excel)
• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability.

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Internal:

• Program Coordinator / State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA).

External

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs.

go to method of application »

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The Protection Officer will be responsible for protection mainstreaming in the project implementation of “Provision of Curative and Integrated Nutrition Services in selected locations of Borno and Yobe States, Northeast Nigeria” “Provision of Curative and Integrated Nutrition Services in selected locations of Borno and Yobe States, Northeast Nigeria” project in two LGAs of Borno State.
• Under guidance of the CBI Protection Focal Person, the role supports implementation of the CBI Nigeria's protection programme with the objective of providing timely and effective protection to targeted populations.
• Supervises protection interventions including the provision of appropriate and timely supervision of case management services, identifying training needs of protection assistants, and ensuring that protection issues are effectively embedded in all project activities.
• The role supports during protection and ensures protection services and activities are delivered in line with CBI and international quality standards.
• The Protection Officer will be a member of PCO Project Team and report to Programme Coordinator (PC). The staff is also expected to be responsible for the entire process of management of protection mainstreaming activities at the field.
• Furthermore, He/she will assist the PC regarding regular updates and progress of the project on project and strategic interventions with regard to protection mainstreaming.
• Through strategic implementation of this project, he/she will directly work to contribute to the execution of CBI overall mission and strategic plan goals for 2023 and 2024.

Tasks and Main Responsibilities

• Supports in developing tools to ensure up to date and technically sound mechanisms are in place for gender and protection mainstreaming.
• Provides guidance to outreach volunteers and social workers in the planning and implementation of participatory community activities, awareness sessions and campaigns and in the general communication with communities;
• Supports the planning, implementation and reporting on all protection activities via monthly work plans, schedules and team management;
• Assists in decision-making vis-à-vis material assistance to beneficiaries, documenting for both technical and financial reporting;
• Provides individual supervision sessions on a weekly basis to each field volunteer, supporting and coaching them in their duties using various methods. Support the field volunteers’ ability to find solutions and respond appropriately to daily challenges;
• Identifies gaps and training needs for the project team and request support from the Protection Focal Person to provide the same. Provide learning opportunities via the delivery of trainings, workshops and role modelling;
• Compiles information from protection focal points and provide weekly reports to the Program Coordinator and the relevant thematic manager with observations and recommendations to enhance the protection environment.
• Provides verbal and written feedback on a daily basis to direct supervisor; assist in writing regular narrative and quantitative reports when requested.
• Conducts field visits to distribution sites, areas of operation, centers, and other areas where Human Appeal conducts activities.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Professional Requirements:

• University Degree in a related field (e.g. Social Work, Psychology, Law)
• Minimum of 2 years relevant work experience in psychology, social work, case management, counselling, etc.;
• Minimum of 1 year work experience with an INGO, NGOs and/or local authorities in years Nigeria in the protection sector;
• Minimum of 1 year of supervisory experience with an INGO, NGOs and/or local authorities in Nigeria

Personal Requirements:

• Advanced computer literacy (Microsoft Office Suite, e-mail, internet, etc.)
• Excellent interpersonal, communication skills, writing and reporting skills
• Ability to work both independently and as part of a team.
• Ability and motivation to work well with local authorities, local leaders and local community.
• Willing to work extra hours and available at the weekend for emergency cases.
• Capacity to work under pressure and willingness to work and live in a complex context.
• Excellent leadership, planning, organization, people management and time management skills;

Skills (Special Training or Competence):

• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships (excluding own line manager and staff):
Internal:

• Program Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs.

go to method of application »

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The Admin Officer will be responsible for overall administrative activities in the project implementation of ‘Provision of Curative and Integrated Nutrition Services in selected locations of Borno and Yobe States, Northeast Nigeria’ project in Borno State.
• Under guidance of the Programme Coordinator, this position will support the Finance department’s management of accounting systems, policies, and procedures in compliance with accounting standards, Generally Accepted Accounting Principles (GAAP), donor’s rules and regulations, and legal requirements to support high-quality programs serving the vulnerable.
• As part of CBI experienced operations team, you will help coordinate daily administrative activities through the duties outlined below.

Overall Duties

• Liaise with the landlord of the office premises and other operational contacts such as vendors, suppliers and courier services to keep the office fully functional
• Coordinate package delivery and pick up
• Ensure that CBI’s inventory list is updated on regular intervals
• Develop and oversee project safety protocols, including the management of the staff security in line with CBI Policies
• Ensure that the door security system and key management is functioning properly
• Manage the telephone/intercom/internet system
• Provide logistical support for meetings and conferences on-site and off-site
• Respond to general emails and forward to the appropriate members of staff
• Provide orientation for new staff, visitors or consultants on the use of the general office equipment and other office systems
• Maintain office equipment and oversee repairs
• Manage the office fleet and approve any private vehicle hire
• Oversee vehicle repairs
• Maintain office logs on travel, inventory and fuel usage for generator, vehicles etc.
• Prepare travel arrangements, relevant documentation (tickets, visas etc.) and any necessary travel materials (Meeting confirmations, background or reference confirmations)
• Prepare and submit a monthly logistics report about the above to the State Coordinator.
• Coordinate procurement process of goods and services, ensure necessary documentation
• Maintain and update vendor’s database for necessary goods and services
• Monitor quality and control cost on various office supplies, stationery, hotel accommodation, transportation and other equipment
• Provide support to HR where needed
• Any other function required to undertake broadly in line with above functions.

Other Duties:

• Keep colleagues appraised of developments in own area as appropriate
• Contribute to staff meetings, and other internal meetings with appropriate content , views and suggestions
• Fulfill requirements of internal staff management processes including performance reviews, supervisory meetings, etc.
• Develop strong relationships with all CBI colleagues and partners to enhance their understanding of admin/logistics and build their knowledge.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• Bachelor's Degree in Business Administration, Procurement, Logistics, Management, Human Resource or a related field

Required Experience:

• 1-2 years professional experience carrying out administrative, logistical and/or operational tasks
• Experience working in an NGO or civil society is a plus

Skills (Special Training or Competencies):

• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships (excluding own line manager and staff):
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs.

go to method of application »

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The MEAL Coordinator provides methodological support to all the program teams.
• S/he also guarantees the quality and the relevance of any monitoring activities and internal evaluations carried out across CBI programme areas, together with any recommendations and analysis provided.
• S/he is involved with experience capitalization and developing strategy, by providing a support strategy for the programs in terms of monitoring, evaluation and integration of any “cross-functional issues” (type, protection, accountability, negative impact, community participation, disability inclusion, etc.).
• As part of an experienced MEAL team, you will help coordinate MEAL activities through the duties outlined below.

Job Description / Principal Accountabilities
Strategic focus:

• Propose and develop sector-specific action plans.
• Produce an overall analysis of the effect/impact of CBI’s programs through monitoring and evaluations carried out by the MEAL service its elf or by external assessors.
• Ensure data collected is used to take the appropriate operational decisions and to meet any contractual commitments concerning the financial backers.

Training and technical support:

• Develop the capabilities of program teams in the areas of collection and analysis of data (method, formats, software, etc.), indicator measurement, feedback and complaint mechanisms, negative impact analysis, etc.
• Provide technical and methodological support to programs for the implementation of monitoring and evaluation activities , data management (development of questionnaires for surveys, sampling, input method, extraction of useful data and interpretation) and integration of cross - functional issues.
• Support SI teams through the creation or adaptation of tools to: monitor indicators on the project and the impact of activities (through both a monitoring and evaluation plan, and the ensuing surveys/tools) or analyze risk factors.

Monitoring and Evaluation of CBI Programs:
The coordinator proposes and organizes monitoring and evalua tion strategy for CBI programs in liaison with the technical coordinators and program coordinator for:

• Post-intervention follow-up mission
• Internal evaluation mission (intermediate or final)
• Support mission for program teams considering cross-functional issues (gender, do-no-harm, etc.)
• Do-no-harm analysis mission
• Thematic studies
• Operational audits
• Mission to monitor the implementation of accountability frameworks
• S/he validates the relevance of the reports, analyses, maps and recommendations produced by the MEAL team or the project focal points before dissemination / transmission to the persons concerned.
• S/he proposes adjustments or new activities to improve the quality of the operations or approaches used by the teams, in consultation with the other technical coordinators.
• S/he contributes to the terms of reference for external evaluations and studies.

Accountability:

• S/he designs and implements complaint response mechanisms.
• S/he ensures that complaints are recorded in an official database , processed and that people receive an appropriate, timely response.

Knowledge Management / Reporting / Representation:

• S/he ensures the correct use of CBI knowledge management tools and their diffusion in the field.
• S/he supports the process for following up recommendations (internal and external) of program teams and works on the action plans in order of priority with the technical coordinators.
• S/he validates and distributes the final versions of the monitoring and evaluation reports, studies and analyses produced by the MEAL team.
• S/he draws on his/her area of expertise to supports the Head of Office in fundraising, negotiation and review of project proposals (MEAL and cross - functional issues).

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• Higher Education qualifications relating to the Social Sciences, International Humanitarian or Development Studies.
• However, more importance is attached to field experience, ability to persuade, and to work across different functions, than to formal qualifications.

Required Experience:

• At least 3 years of experience in an international humanitarian NGO, including at least one year in a similar post (monitoring/evaluation or MEAL);
• Experience in the implementation of monitoring and evaluation systems;
• Experience in team management and training/capacity-building;
• Experience in the implementation of beneficiary complaint and feedback mechanisms preferential

Skills (Special Training or Competencies):

• Skills in implementation of quantitative and qualitative surveys including data collection, training, supervision, sampling, analysis and sharing results (visualisation)
• Training facilitation skills;
• Ability to analyze and summarize;
• Full competence of tools for collection, data management and statistical analysis (including ODK and MS Excel)
• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships:
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs.

go to method of application »

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The Programme Coordinator will work closely and under the supervision of the Programme Manager to jointly ensure the management and development of the country programmes at the zonal level.
• The Programme Coordinator leads the planning, implementation and monitoring of all projects in coordination with the concerned technical coordinators to apply integrated approach for synergies across sectors.
• The Programme Coordinator shall ensure timely and efficient programme implementation, and most importantly the quality of projects and programmes in terms of their impact.
• In close collaboration with the MEAL team, the Programme Coordinator also guides the programme strategy and development of future programmes. Together with the Head of Office, the Programme Coordinator represents CBI to donors and partners, ensuring that CBI is recognised for its programme expertise and field experience.
• Furthermore, the Programme Coordinator engages in medium and long-term planning and strategy activities, ensures continuous quality improvement of programmes and contributes towards a successful environment for the programme staff.

Job Description / Principal Accountabilities
Programme Management:

• Lead the programme strategy development and implementation of the Country Strategic Plan
• Ensure that the overall programme is designed, managed and implemented in conformity to CBI policies, strategy and guidelines.
• Ensure effective leadership and management of CBI Nigeria programme through line management and coordination with all sectoral teams
• Ensure timely and high-quality reporting is done by all programmes to donors
• Ensure project developed meets high standards in terms of design, implementation and MEAL through proper Project Cycle Management
• Prepare programme budgets collaboratively with programme and finance staff
• Track programme expenditure through monthly programme review meetings using financial expenditure reports prepared by the finance department.
• Ensure compliance to donor policies, procedures and procurement

Fundraising and proposal development:

• Conduct regular context analysis (including the country’s socio-economic situation, (donor) trends, needs and gaps), as well as stakeholder analysis
• Identify funding opportunities;
• Lead proposal writing processes from a programme perspective and coordinates with other departments
• Contribute to the identification of potential relevant international and/or local partners (private sector partners, national and international NGOs, think tanks, academia, etc.) to be included in proposals
• Liaise with Technical/thematic Coordinators to contribute to the ToRs of assessments to be conducted for proposal development and to request their input in the logframe development
• Contribute to the development of fundraising documents (including expression of Interests/ Concept Notes/ Proposals) in line with CBI country strategy and donor requirements and in close collaboration with CBI HQ and finance
• Liaise with Programme Officers and Technical Coordinators to ensure that proposals are relevant and technically sound
• Integrate learning from previous interventions (e.g. lessons learnt and best practices) into new proposals
• Involve Finance, Logistics, MEAL, Technical Coordinators and Security teams in the development of fundraising documents, particularly finance for the budget and logistics in case of specific donor procurement rules

External Relations:

• Maintain active and regular working relationships with donors
• Maintain active and regular working relationships with other NGOs, UN agencies, clusters, working groups and consortia
• Regularly update a directory of donors, international and local NGOs, other partners and stakeholders
• Active engagement and coordination with the relevant national and local authorities as required by CBI registration/legal status in country
• In the absence of Technical Coordinators, represent CBI in key clusters and working group meetings

Grant Management:

• Contribute to addressing in a timely manner all comments by donors on proposals in liaison with relevant staff in country and CBI HQ and finance
• Read thoroughly all contracts before signature, seeking CBI HQ and finance advice when required
• Ensure that contractual obligations (including visibility requirements) and reporting deadlines are known and met by Programme, and Finance, Logistics, MEAL, Technical Coordinators and Security teams’ team
• When any issue is identified in meeting deliverables in the given timeframe and budget, inform relevant staff in country and seek CBI HQ Program Department advice on potential solutions that would meet donor rules

Reporting:

• Lead the kick-off planning and close out review meetings for each project
• Write quality narrative reports, reflecting the progress and status of projects in a transparent, timely and professional manner, in liaison with CBI HQ and finance, which will contribute ultimately to steady cash inflow
• Liaise with section Heads (Finance, Logistics, MEAL, Technical Coordinators and Security teams) teams when preparing reports, especially with finance to ensure greater coherence between financial and narrative reports by cross checking the matching of data in the narrative and financial reports
• Contribute to the monthly update of the CBI and ensure smooth and regular communication with CBI HQ
• Ensure adhoc requests from donors are addressed in liaison with the Head of Mission, programme and support teams
• Ensure proper reporting of the various projects implemented in country

Human Resource Management:

• In consultation with the Head of Office, plan HR needs, capacity building needs for senior program staff and enough human resources for the programme to meet its objectives
• Ensure coherent policy towards recruitment, remuneration and bonuses across the country programme

Documentation and Learning:

• Ensure that all programmes properly retain programme learning for future projects, and that all information is properly documented.
• Ensure that all official programme documentation is properly stored and available for the future

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• University Degree (preferably Postgraduate/Professional certification) in International Development, Social Science, Public Health, International Relations, Conflict and Security, or other relevant disciplines.

Professional Experience:

• Minimum of 4 years experience in leadership role within technical expertise in a humanitarian/ recovery context
• Experience in conflict/post-conflict contexts, with experience in leading emergency responses, access and security analysis and management.

Professional Requirements:

• Completed relevant trainings in Project Management, Monitoring and Evaluation, Proposal Writing, Humanitarian Coordination, Safety and Security Management, etc.

Languages:

• English – fluent in spoken and written

Skills (Special Training or Competencies):
Technical:

• Strong leadership skills
• Excellent team-working and team-building skills, as well as ability to work under high pressure and with flexibility
• Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
• Problem solver, dynamic, mature
• Confidently able to deal with authorities and donors
• Pro-active approach to work
• Able to work independently as well as being a strong team player
• Flexibility, capacity of managing stress, good diplomatic skills
• Flexibility in staying in guest house provided

Managerial:

• Plan, manage and adapt a project, including in emergencies
• Knowledge and understanding of project management tools (Logical framework analysis, project cycle management, objectives, and indicators etc.)
• Ability to have a global overview of a program (not only on medical/nutritional plan) and develop a strategic plan
• Analyse and summarize the issues and challenges in the region
• Analyse the context and the consequences of an intervention, assess the risks and constraints, and identify priorities
• Understand and analyse the public health system, health context, health problems and data
• Create and choose appropriate indicators for the project
• Manage and follow a program budget
• Strong leadership skills and a supportive management style (experience managing national and expatriate staff)
• Proven ability to problem solving and lead teams through very challenging situations

Soft Skills:

• Good writing and communication skills
• Diplomacy and capacity to develop and maintain a strong relation with key stakeholders
• Ability to take quick decisions according to the context in coordination with the team
• Reactivity, anticipation, and adaptability
• Capacity to take initiatives
• Excellent Organizational skills
• Ability to manage priorities effectively
• Ability to pro-actively build relations with other stakeholders
• Strong commitment to Gender Equality service delivery
• Capacity to work and to live in tense conditions (climate, cultural context, promiscuity, isolation)

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trips
• within PCO working area.

Key Relationships:
Internal:

• Programme Manager/Head of Office
• Other thematic area Coordinators
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, NUTRITION, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies

go to method of application »

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The HR Officer’s main responsibilities are to provide the necessary support to the HR Coordinator in CBI Borno. This position maintains a high degree of confidentiality and a strong customer service focus.
• Using His/her knowledge, the incumbent will deal with customers with high level of maturity, tact and diplomacy.
• His/her key role is to manage all staff data including information on contracts and other related data, support the HR Coordinator in administering staff benefit, Recruitment, Orientation and performance management.
• The HR Officer must provide excellent customer service, demonstrate initiative, take ownership of responsibilities, and complet e projects with positive results.
• As part of an experienced Human Resource team, you will help CBI HR activities through the duties outlined below.

Overall Duties

• Manage all documentation related to the administration of staff contracts, benefits and maintain adequate records of all correspondence
• Prepare offer letters and contracts for new staff
• Maintain a database and monitor expiry dates of all staff contracts and renew as and when necessary;
• Provide employee numbers and open individual files for new employees;
• Monitor staff absence and leave and ensure the filing of appropriate documentation,
• Receive the recruitment requisition, prepare appropriate vacancy for both internal and external announcement (Advertising) and ensure timely placement of the vacancy announcement in the newspapers.
• Prepare leave roster and monitor submission of leave authorization forms to Abuja staff and other sub-office staff.
• Ensure accurate filing of all staff related correspondence
• Prepare HR monthly reports and submit to HR Coordinator
• Manages and prepares data for Monthly, Weekly and ad hoc reports to the HR Coordinator
• Assist the HR Coordinator with the Manpower plan for the country office for each FY.
• Ensure there is HR request in place first for all country office recruitments.
• Support Recruiting Managers of projects and departments to prepare job descriptions with competency profiles;
• Compile and assist with the shortlist of the candidates and invite short listed candidates for interviews.
• Liaise with recruiting managers to prepare interview questions and prepare interview summaries after each interview.
• Participate in Interviews as and when necessary.
• Ensure reference checks are carried out before offer letters are issued out.
• Ensure timely submission of recruitment information to the HR Coordinator.
• Assist the HR Coordinator in the management of staff benefits
• Regularly and promptly, address queries from managers and staff on their benefits.
• Prepare Payroll and other adjustment to payroll accordingly and share with Finance.
• Organize orientation programs and monitor staff development process for all CBI Nigeria staff
• Ensure the implementation of identified staff training, development activities and Process staff development request
• Manage the process of staff performance planning and management and keep supervisors informed of any delays or irregularities.
• Assists in organizational training and development efforts for CBI Nigeria staff
• Manage the process of employee orientation activities and ensure that all employees are thoroughly oriented about CBI.
• Performs other related duties as required and assigned. Other duties:
• Keep colleagues appraised of developments in own area as appropriate
• Contribute to staff meetings, and other internal meetings with appropriate content , views and suggestions
• Fulfill requirements of internal staff management processes including performance reviews, supervisory meetings, etc.
• Develop strong relationships with all CBI colleagues and partners to enhance their understanding of admin/logistics and build their knowledge.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• Bachelor's Degree in Human Resource, Business Administration, Procurement, Logistics, Management, or a related field

Required Experience:

• 2 - 3 years´ professional experience carrying out human resource, administrative, logistical and/or operational tasks
• Experience working in an NGO or civil society and possession of a professional certification is an added advantage.

Skills (Special Training or Competencies):

• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability
• Knowledge of databases and skills needed to access & analyze information; basic analytical and statistical skills
• Ability to maintain confidentiality
• Good knowledge of human resource practice, policies and procedures
• Familiarity with Local and Nigerian Labour Law and Strong customer service focus

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships:
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs

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Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The ICT Coordinator is accountable for all ICT operations in the country, for implementing ICT standards and policies, as well as CBI global digital transformation strategy.
• S/he will ensure quality support is given to colleagues and advice on the technological solutions to best address the needs of the organization, with support from the team under their supervision.
• Further to collaborate with CBI National Programme team to meet CBI’s ambition to become a leader in the use of technology to deliver the best services in her areas of operation.
• As part of an experienced IT team, you will help coordinate daily financial activities through the duties outlined below.

Overall Duties

• Adhere to CBI policies, tools, handbooks and guidelines
• Assist with the implementation of the support function portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function
• Ensure anti-corruption, transparency and cost efficiency principles in all processes

Specific Responsibilities

• Adheres to and supports the implementation of CBI ICT policies and procedures, handbooks and guidelines
• Assists the implementation of the National ICT strategy
• Establishes and maintains collaboration with CBI’s programme leads. Advises on technological solutions and hardware
• Deploys and guarantees availability, smooth operation and optimum use of the ICT Infrastructure, resources and services within the country: Internet connections (fibre, radio, VSAT), access to cloud applications, data storage and backup on the Cloud (0365), Cisco Meraki networks, UPS and backup power systems, security of ICT installations (air conditioning, electricity, physical access), desktop computers and laptops, smartphones, software and mobile applications
• Enforces data protection and ICT security policies within the country
• Identifies, proposes, plans and implements actions to streamline ICT operations in the country
• Performs periodic control visits to all sites in the country and plans ICT optimizations
• Accountable for monitoring and updating the ICT inventory with the Logistics Department
• Supervises the country’s ICT team, participates in performance appraisals in collaboration with HR Coordinator
• Establishes the annual IT budget in collaboration with the Technical Line and the Finance Department
• Provides staff training on the use of ICT resources, best practices for document management and IT security.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• Bachelor’s Degree in Computer Science or equivalent with Masters or professional certifications

Required Experience:

• At least 3 years’ experience as a Senior ICT Officer or Coordinator, preferably in a humanitarian setting
• Experience working in an NGO or civil society is a plus

Skills (Special Training or Competence):
General professional competencies:

• Proven experience in computer systems and network administration
• Previous experience from working in complex and volatile contexts
• Team management
• Documented results related to the position’s responsibilities
• Training skills, clear written and verbal communication
• Fluency in English, both written and verbal
• Good knowledge of the local humanitarian and security context

Context / Specific skills, Knowledge and experience:

• In-depth knowledge of the Office 365 suite
• Designing and managing IP networks, Bandwidth optimization and high availability techniques.
• Knowledge of installation, configuration and maintenance of HF and VHF radios is an asset.

Performance Management:

• The employee will be accountable for the responsibilities and the competencies, in accordance with CBI Human Resource and Performance Management manual. The following documents will be used for performance reviews:
  • The Job Description
  • The work and development plan
  • The Mid-term / End of trial period Performance Review Template
  • The End-term Performance Review Template
  • The CBI Competency Framework.

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships:
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs