Job Openings at Cypress Leasing and Investments Nigeria Limited

Job Description / Key Perfomance Indicators

• Ensure that vehicles are kept perfect and clean at all times by washing both inside and outside parts of the vehicle. Ensure vehicles are thoroughly washed/ cleaned anytime your employer is getting on the vehicle.
• Carry out routine checks on vehicles and ensure the engine oil, brake fluid, tires and water are all at the required level every day of the week.
• Recognize electrical and mechanical faults and report to the employer.
• Report any instance of mishap or accident to the supervisor/employer.
• Perform periodic maintenance on vehicles, such as changing batteries and motor oil at appropriate time, as well as refueling the car(s).
• Report any case of accident, injury or damage of vehicles to the supervisor/employer.
• Keep all records, including receipts for vehicle maintenance
• Dress professionally and in accordance with company’s dress code. You are expected to be clean, tidy, well presented and business- like in your appearance at work. White or blue shirt on black or blue trousers with proper shoes. No slippers.
• You are expected to maintain a high level of personal hygiene at all times and failure to do so is totally unacceptable and sanction able. Body and mouth odours should be addressed by being freshly showered and the use of deodorants and mouth wash before the start of a working day.
• Obey all traffic rules and regulations at all times. Do not face oncoming traffic on a one-way street. Do not make illegal turns. Do not run a red light. Maintain consistent speed. Do not go over required speed limits. Ensure car doors are properly locked in transit and when parked.
• Ensure your driver’s license and vehicle particulars are always up-to date.
• Interested candidates must possess a current drivers licence.

go to method of application »

Job Description
Receive Visitors:

• Greet visitors appropriately
• Determine visitors needs in a professional manner
• Maintain visitors’ register
• Offer refreshments to visitors where appropriate
• Direct visitors to contact person/appropriate meeting room
• Ensure backup when absent from reception table
• Ability to maintain composure with difficult consumers. Must remain professional at all times

Answer Phone Calls:

• Answer phone calls in a timely and polite manner
• Determine purpose of the call
• Deal with visitors queries and provide correct information
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Manage Mail/Customer Service:

• Reply electronic mail and sort all paper mails accordingly.
• Prepare outgoing mail for pick up or courier
• Organize courier deliveries
• Perform live chat and email correspondence with customers.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintain a visibility on all Cypress Social Media platforms with appropriate content posted daily
• Send out reminders to all customers on maturing obligations and rentals with proper alignment with Accounts/Finance
• Follow up with all customer related vendors such as Debt recovery agents ensuring all reports are sent to Management as when due
• Sift through all in-bound mails from customers and vendors and re-direct appropriately to officers in-house
• Handle ALL customer related issues with proper guidance from Management

Monitor Security:

• Monitor people coming & going through the reception doors
• Issue visitor passes where appropriate
• Be aware of & report suspicious activity.

Organise Meetings:

• Book meeting room
• Inform participants
• Set up meeting with necessary refreshments & equipment
• Organize catering for meeting

Secretarial Support:

• Prepare correspondence & documents
• Organise mailings
• Schedule & follow up on appointments
• Maintains customer records by updating account information.

Reception Area Maintenance:

• Keep reception area clear & neat
• Maintain & organize reading materials
• Any other schedule or work as deyermined by your supervisor or management.