Fresh Jobs at Redeemers Health Village

Job Overview:

• We are seeking a talented and dedicated Hospital Chef to join our culinary team and provide exceptional dining experiences for patients, staff, and visitors.
• The ideal candidate will have a passion for cooking nutritious and delicious meals while adhering to dietary restrictions and health guidelines.
• This role offers the opportunity to work in a fast-paced healthcare environment, contributing to the well-being and satisfaction of our community through culinary excellence.

Duties and Responsibilities:

Menu Planning and Execution:

• Develop nutritious and appetizing menus that meet the dietary needs and preferences of patients, staff, and visitors.
• Prepare and cook meals using fresh, high-quality ingredients, while ensuring compliance with health and safety regulations and dietary restrictions.

Specialized Diets and Allergen Management:

• Accommodate special dietary requirements, including diabetic, gluten-free, low-sodium, and allergen-free meals, with attention to detail and accuracy.
• Work closely with healthcare professionals to understand patients' nutritional needs and modify recipes accordingly.

Kitchen Managaement and Food Safety:

• Oversee daily kitchen operations, including food preparation, cooking, and sanitation, to maintain high standards of cleanliness and food safety.
• Monitor inventory levels, order supplies, and minimize waste to optimize efficiency and cost-effectiveness.

Team Leadership and Training:

• Supervise kitchen staff, providing guidance, support, and feedback to ensure smooth workflow and exceptional culinary outcomes.
• Conduct training sessions on food safety, cooking techniques, and menu preparation to foster a culture of continuous improvement and professional development.

Customer Service and Communication:

• Interact with patients, staff, and visitors in a courteous and professional manner, addressing any concerns or special requests related to dining services.
• Collaborate with hospital departments and external vendors to coordinate special events, catering services, and promotional activities.

Qualifications:

• Proven experience as a Chef, preferably in a healthcare or institutional setting.
• Culinary degree or equivalent certification from a recognized culinary institution.
• Strong knowledge of nutrition, dietary requirements, and food safety standards.
• Excellent culinary skills, with the ability to prepare a wide range of dishes from scratch.
• Familiarity with specialized diets and allergen management protocols.
• Leadership abilities, with experience in supervising and training kitchen staff.
• Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Flexibility to work rotating shifts, including evenings, weekends, and holidays.
• Commitment to upholding high standards of professionalism, integrity, and ethical conduct.

Tips:

• Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

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Position Overview

• As a Call Center Representative at Redeemer’s Health Village, you will be the first point of contact for our patients/Customers, providing them with excellent service and support.
• You will handle in bound and outbound calls, addressing inquiries, resolving issues, and providing information about our products/services. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset.

Responsibilities

• Answer incoming calls promptly and professionally
• Listen to customer inquiries and provide accurate information and assistance
• Resolve customer complaints and issues in a timely manner
• Update customer accounts and maintain accurate records in the database
• Follow communication scripts and procedures
• Identify and escalate priority issues to the appropriate team member
• Meet or exceed performance goals for call quality, productivity, and customer satisfaction

Requirements

• Bachelor’s Degree in relevant field
• Previous experience in a customer service or call center role preferred
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Proficiency in computer skills and familiarity with CRM & ERM systems
• Ability to work independently and as part of a team
• Flexibility to work in shifts, including evenings, weekends, and holidays.