Fresh Jobs at Mantrac Nigeria Ltd

JOB OUTLINE:

• To supervise and control the rental operations (Power Systems equipment) on a day-to- day basis.
• Responsible for covering fleet management, repairs, overhauls, installations, breakdown, and spares management. Responsible for working to KPI and budget standards; participate in the annual preparation of operation objectives, manpower plan and operating budget.

MAIN DUTIES AND RESPONSIBILITIES:

• Prepare dispatch schedules for Engineers/Technicians to Customers' sites and review completed jobs.
• Provide tools, equipment, and information necessary to solve customer's problems.
• Estimate the cost of repairing and prepare quotations for major repair jobs on site.
• Check Engineers' timecards, service reports, and parts requisitions.
• Prepare quarterly reports on the Engineers' performance and calculate their bonuses accordingly.
• Ensure safety PIPS are completed on time and proper documentation is provided to Service
• Manager justifying PIPS not being completed at the target date.
• Ensure accurate warranty documentation is prepared and provided within a week of work order completion to the Technical Office.
• Maintain technical competency requirements on all service branch positions, identify manpower required, and direct training activities to improve subordinate capabilities.

PERSON SPECIFICATION:

• University Degree in Mechanical/EIectricaI Engineering.
• Minimum experience of 8 years in heavy equipment maintenance out of which 2 years
• should be in a similar position. Construction industry experience highly preferred.
• High degree of inter-personal and supervisory skills. Good written and spoken
• English/some Computer background.
• Ability to drive with a valid driver's license.

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JOB OUTLINE:

• To maintain an up-to-date and efficient Parts Service system that will satisfy new and old customers.
• To ensure maximum sales of parts are made with little or no lost sales by providing possible alternatives.

MAIN DUTIES AND RESPONSIBILITIES:

• Selling of parts by phone or face to face at the Parts Counter
• Accurately and promptly reference all parts enquiries
• Efficiently process all orders
• Receive, process, interpret and adequately vet all customers' LPOs and other related enquiries for desirable selling actions
• Agree customer payment terms with reference to the line manager
• Agree and administer customer payment documents, liaises with NGCC for payment approval
• Order and process back-order items, stock transfers and documents in liaison with Parts
• Operations and the Logistics department
• Offer technical advice and alternative solutions to satisfy customer requirements
• Respond to any customer complaints in an efficient and timely manner
• Ensure that the Counter area is always clean and tidy

PERSON SPECIFICATION:

• HND or B.Sc in Engineering Field or any related discipline with a minimum of 2 years relevant experience.

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JOB OUTLINE:

• Responsible for the implementation of product support programmes and policies. Also to ensure the achievement of agreed sales targets and performance objectives.

MAIN DUTIES AND RESPONSIBILITIES:

• Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.
• Sell and implement product support programmes such as CTS, REMAN, SOS, etc.
• Prepare relevant quotations and/or tenders (accurate and complete to requirement),
• present to customers, arrange follow-up activities as desired, and ensure conversion to effective sales.
• Ensure prompt delivery of parts or services (including back ordered items) and corresponding invoices to engender customer satisfaction and early payment when due.
• Preparation and implementation of weekly call plan and corresponding summary report.
• Keep abreast of product/service information from Caterpillar and related suppliers and ensure adequate dissemination to concerned employees and customers.
• Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.
• Actively involved in the Region's debt collection drive on an on-going basis.
• Establish and report competitive activities and sales opportunities (for parts, units & service. Implement relevant marketing and promotional programmes as they arise.

PERSON SPECIFICATION:

• HND/B.Sc. Engineering with 5 years working experience in Technical Sections of MNL or similar company.

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JOB OUTLINE:

• Responsible for the administration of parts activities to satisfy customer orders in all Branches.
• Also, responsible for continuous monitoring and controlling of stock levels, maintain and review the protective parts and produce Stock replenishment, Customer Orders as well coordinate all Reman Parts activities.

MAIN DUTIES AND RESPONSIBILITIES:

• Generate and review Suggested Stock Orders for replenishing stock.
• Closely review generated Purchase Orders based on ordering policy, prevailing circumstances and in consultation with the Inventory Control Team & PI&OF Manager.
• Receive & review Order Acknowledgements from suppliers (e.g Unatrac), respond to supplier and advice for order status information, further interpretation and/or customer feedback.
• Conduct analysis to determine cause for emergency purchases and identify corrective actions to reduce controllable backorders.
• Handling ATS requests & all Parts Technical and Group Parts Operations office communications. Strategically drive revenue targets for Caterpillar equipment and product parts in Nigeria
• Regularly review sales pipeline of salesmen and ensure maximum conversion of opportunities to sales.
• Drive CRM adoption and champion change management
• Use analytics from salesforce CRM to gain insights and drive sales process optimization.

PERSON SPECIFICATION:

• Engineering or Business Administration degree or equivalent qualifcation.
• 3-4 years industry sales experience.

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JOB OUTLINE:

• Responsible for the development, promotion, and implementation of the technical aspects of Power Systems business.

MAIN DUTIES AND RESPONSIBILITIES:

• Disseminate technical advice to all categories of Power Systems customers from assessing present load, forecasting expansion, genset site survey, sizing the best genset to meet load demand, designing an appropriate power distribution system, delivering final purchase, installation, and commissioning.
• Engage in negotiating Power Systems product sales into high-valued projects by highlighting
• Power Systems technical capabilities.
• Intimate potential customers of Caterpillar's range of Power Systems products, highlighting
• Power Systems product sales as a complete product support package.
• Provide technical support to application engineers in instances of technical challenges on site and escalate to the Application and Installation Manager if challenges persist.
• Ensure necessary documentation of DSR is done by the application engineer in the region and follow up with the service department to get the DSR updated on SIMSi.
• Liaise with the Field Service representatives to initiate Contract Service Maintenance agreements and to execute them when the contract has been signed.
• Effectively liaise with the Equipment Operations section of Central Inventory Control (CIC) in making necessary arrangements to deliver already purchased Power Systems products to the customer's chosen site and commissioning.

PERSON SPECIFICATION:

• B.SC /B.ENG or HND in Electronics and Electrical Engineering with at least three (3) years relevant experience.

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JOB OUTLINE:

• Responsible for achieving or exceeding agreed sales targets for the Company's range of Caterpillar construction products within Nigeria.

MAIN DUTIES AND RESPONSIBILITIES:

• Ensure that full payments are received for all units sold while all necessary sales documents are adequately prepared.
• Arrange visits to existing and prospective customers to ensure maximum coverage of the territory.
• Aggressively promote the company's products within the catchment area and win more prospects from there.
• Provide product-related technical assistance and advice to customers and prospects.
• Obtain orders that meet or exceed agreed targets and negotiate equipment sales into high valued projects.
• Maintain good corporate reputation and effective communication between our clients/customers and MNL Management.
• Perform any other related duties as may be required by the team leader & the manager.
• Provide comprehensive market information that will assist management in making business decisions for business growth.

PERSON SPECIFICATION:

• B.Sc./B.Eng./ HND in Engineering.
• Minimum of 3 years Sales experience.
• Experience in an Engineering / Construction and Material Handling
• Equipment company will be an added advantage.