Fresh Jobs at Ibis

Job Description

• Administers the hotel’s Voice (telephone), MATV(DSTV), CCTV, PA(Public address) Systems
• Carry out regular cleaning and maintenance of systems in the hotel.
• Keep the server room clean and in perfect condition.
• Responsible for all the systems backups, archiving and disaster recovery; and provides expert support on all IT related issues
• Administers and develops the hotel’s data (internet) systems
• Must be familiar with all hardware; software and network operating system
• Provide orientation to new users of existing technology
• Maintain current and accurate inventory of technology hardware, software and resources
• Troubleshoot hardware, software and network operating system
• Programs the room rates on the display monitor at the reception and the totem signage at the front gate of the hotel.
• Maintain the sound system in the hotel.
• Assist in social media photo upload
• Acts as a support person for all software in the hotel and liaises with the Opera and Micros consultants if there is a problem
• Oversees the programming of all TVs
• Maintain log and/or list of required repairs and maintenance
• Advise staff of security breach and/or change in password or security status
• Changing of the hotel’s Internet password twice a month or as may be required by the General Manager.
• In charge of the audio- visual system, telephones and the conference monitor during conferences.

Qualifications

• First Degree / HND in Computer Science / Engineering or any related field.
• Professional Tech certification, e.g. CISCO, ISPC or other relevant higher business degree is added advantage.
• Minimum of three (3) years IT Administrator and control experience in the hospitality
• Knowledge of IT administrator methodologies, corporate governance procedures and accounting standards.
• Information Technology frameworks, tools and techniques; Governance risk and control tools and techniques

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Job Description

• Maintains the hotel’s inventory of available rooms.
• Keeps track of the history of the financial transactions that have taken place during both day and night hours.
• Performs basic data entry tasks with the use of a computer.
• Checks databases and various systems for errors.
• Performs cash accounting duties such as preparing bank deposits, counting cash and ensuring that cash drawers are balanced.
• Works as a desk clerk to check in late arrivals.
• Makes reservations for consumers who call into the hotel.
• Takes over the phone payments for those who make reservations.
• Assists guests with various needs such as providing towels, room service and more.
• Coordinates cleaning crews and other personnel.

Qualifications

• OND / HND / Bachelor's Degree in Hotel Management or in any other related field
• Certifications or  Vocational Trainings in Restaurant Management , Food and Beverage or in any other related course
• 2-3 years’ work experience as a waiter/ waitress in a hotel or restaurant
• Good memory
• Attention to detail and hygiene
• Good interpersonal skills and self-confidence
• Good service, sales and negotiation skills
• Ability to work as part of a team.

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Job Description

• Provides a friendly and personalized welcome for guests
• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Promotes the F&B offer
• Is attentive to guests' requests and respects them
• Helps gain customer loyalty through the high standard of service
• May be asked to receive deliveries and check food items
• Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
• Before every worksheet, finds out about dish composition and any shortages
• Organizes his/her work to suit fluctuations in numbers, events and guests
•  Ensures the equipment used remains in good condition 
•  Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of Increases the average amount billed
• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulation
• Respects the instructions and safety guidelines for the equipment (s) he uses
• Applies the hotel's security regulations (in case of fire etc.)
• Applies the regulations on the sale of alcoholic beverages

Skills / Qualifications Required

• OND / HND / Bachelor's Degree in Hotel Management or in any other related field
• Certifications or  Vocational Trainings in Restaurant Management , Food and Beverage or in any other related course
• 2-3 years’ work experience as a waiter/ waitress in a hotel or restaurant
• Good memory
• Attention to detail and hygiene
• Good interpersonal skills and self-confidence
• Good service, sales and negotiation skills
• Ability to work as part of a team