Current Jobs at PalmPay

We are in need of a Compliance Manager who will be responsible for overseeing and managing all aspects of regulatory compliance within the organization. This role involves developing, implementing, and maintaining effective compliance programs to ensure adherence to relevant laws, regulations, and industry standards. You will be an ideal candidate if you have a detailed understanding of the regulatory environment within Nigeria across the financial services space and how companies have executed their different propositions. You should be focused on the details, process-driven and a strong communicator.

Responsibilities:

1. Regulatory Compliance:
   • Stay abreast of changes in financial regulations and ensure that the organization is up to date with all relevant laws and industry guidelines.
   • Interpret and communicate regulatory requirements to relevant departments within the organization.
   • Collaborate with legal and regulatory affairs teams to address compliance issues and provide guidance on regulatory matters.
2. Policy Development and Implementation:
   • Develop and update compliance policies and procedures to reflect changes in regulations and industry best practices.
   • Implement policies across the organization, ensuring that employees are aware of and adhere to compliance requirements.
   • Conduct regular training sessions to educate employees on compliance policies and procedures.
3. Risk Assessment:
   • Conduct regular risk assessments to identify and evaluate potential compliance risks.
   • Develop strategies to mitigate identified risks and ensure that appropriate controls are in place.
   • Collaborate with other departments to integrate compliance considerations into business processes and systems.
4. Monitoring and Reporting:
   • Establish and maintain a system for ongoing monitoring of compliance activities.
   • Prepare and submit regular reports to senior management and regulatory bodies, summarizing compliance activities and addressing any identified issues.
   • Ensure that internal reporting mechanisms are effective in capturing and escalating potential compliance breaches.
5. Investigations and Remediation:
   • Lead or participate in investigations related to compliance matters.
   • Develop and implement remediation plans to address any identified compliance deficiencies.
   • Collaborate with internal audit teams to ensure that compliance controls are effective.
6. Communication and Training:
   • Foster a culture of compliance through effective communication and training programs.
   • Provide guidance and support to employees on compliance-related matters.
   • Act as a point of contact for compliance-related inquiries from internal and external stakeholders.

Qualifications:

• A Bachelor's degree in (Statistics / Accounting / Banking & Finance / Mathematics / LLB / Science) or any related field
• 6+ years of experience in a compliance role within the financial services sector.
• In-depth knowledge of financial regulations and industry standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Relevant Certifications, etc.

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We are looking to recruit an experienced Talent Development Specialist. As a Talent Development Specialist, you will play a crucial role in identifying, designing, implementing,
and evaluating talent development programs and initiatives within our organization. You will be responsible for assessing the learning and development needs of employees, designing
appropriate training programs, and overseeing their execution to ensure alignment with organizational goals and objectives. Additionally, you will collaborate with various stakeholders to foster a culture of continuous learning and professional growth.
 
Responsibilities:

• Conduct needs assessments to identify learning and development needs across all levels of the organization.
• Collaborate with departmental managers and HR business partners to understand specific skill gaps and development opportunities.
• Design, develop, and implement comprehensive talent development programs, including orientation sessions, leadership development programs, technical skills training, and soft skills workshops.
• Utilize various instructional design methodologies and tools to create engaging and effective learning materials, such as e-learning modules, instructor-led training, videos, job aids, and simulations.
• Partner with external vendors, subject matter experts, and internal stakeholders to deliver high-quality training solutions.
• Facilitate training sessions and workshops, ensuring a dynamic and interactive learning experience for participants.
• Evaluate the effectiveness of training programs through feedback mechanisms, assessment tools, and performance metrics, and make recommendations for improvement.
• Stay informed about industry trends, best practices, and emerging technologies in talent development and incorporate relevant innovations into program design and delivery.Provide coaching and support to managers and employees on individual development plans, career paths, and opportunities for advancement.
• Maintain accurate records of training activities, attendance, and results to track progress and demonstrate ROI to key stakeholders.
• Serve as a resource and advisor to employees seeking guidance on professional development opportunities, certifications, and continuing education options.

Qualifications:

• Bachelor's degree in Human Resources, Organizational Development, Education,
• Psychology, Business Administration, or a related field. Master's degree preferred.
• Proven experience in talent development, instructional design, training facilitation, or related roles, preferably in a corporate setting.
• Strong understanding of adult learning principles, instructional design methodologies, and training evaluation techniques.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• Demonstrated ability to build rapport and establish credibility with diverse stakeholders at all organizational levels. Exceptional project management skills, with the ability to manage multiple priorities and deadlines simultaneously.
• Proficiency in learning management systems (LMS), e-learning authoring tools, and other training technology platforms.
• Strong analytical and problem-solving skills, with a data-driven approach to decision making.
• High level of professionalism, integrity, and confidentiality in handling sensitive employee information.

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We are looking to recruit an experienced Performance Management Specialist. The ideal candidate will be responsible for developing, implementing, and managing performance management processes and initiatives within the organization. You will play a critical role in facilitating the ongoing assessment, feedback, and improvement of employee performance to support organizational goals and objectives. In addition, you collaborate with managers and HR business partners to ensure alignment between individual performance goals and overall business objective.

Responsibilities:

• Develop, implement, and oversee performance management policies, procedures, and systems to ensure consistency and fairness across the organization.
• Collaborate with HR business partners and departmental managers to establish performance standards, goals, and expectations for each role.
• Train managers and employees on performance management processes, including setting SMART goals, providing constructive feedback, and conducting performance evaluations.
• Provide guidance and support to managers in addressing performance issues, identifying development opportunities, and implementing performance improvement plans.
• Coordinate the annual performance review cycle, including scheduling, communication, and data collection.
• Analyze performance evaluation data to identify trends, patterns, and areas for improvement, and provide actionable insights to leadership.
• Partner with compensation and benefits teams to ensure alignment between performance ratings and rewards systems.
• Stay abreast of industry best practices and emerging trends in performance management, and recommend enhancements to existing processes.
• Conduct regular audits and quality checks to ensure the integrity and effectiveness of the performance management system.
• Serve as a point of contact for employees seeking clarification or assistance with performance-related matters.
• Maintain confidentiality and sensitivity in handling performance-related information and discussions.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree preferred.
• Proven experience in performance management, talent management, or HR consulting preferably in a corporate environment.
• In-depth knowledge of performance management principles, methodologies, and best practices.
• Strong understanding of employment laws and regulations related to performance management.
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with diverse stakeholders.
• Demonstrated ability to facilitate difficult conversations and resolve conflicts in a constructive manner.
• Proficiency in HRIS (Human Resources Information System) software and other performance management tools.
• Analytical mindset with the ability to interpret data, draw meaningful conclusions, and make data-driven recommendations.
• Exceptional organizational skills, with the ability to manage multiple projects and deadlines simultaneously.
• High level of professionalism, integrity, and discretion in handling confidential information.