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  • Posted: Feb 9, 2024
    Deadline: Not specified
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    The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide. What is NRC? NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take ...
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    Communication Technical Assistant

    JOB DESCRIPTION

    These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Monguno, Biu, Mubi, Pulka and Gwoza.

    We are looking for people who are passionate about helping refugees and people forced to flee. 

    If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Communication Technical Assistant to join our team in Maiduguri, Borno State. You will assist in the day-to-day running of Health Safety, security, and Centre for Monitoring and Communications (CMC) on shift basis (day and night) by following the requirements set out in the CMC Standard Operating Procedures to enable safe monitoring and tracking of all staff, visitors and consultants of NR offices.

    Job Description

    Below is a brief summary of the role. Please download the Job Description for further details.

    Generic Responsibilities:

    • Adhere to NRC Employee policies, tools, handbooks and guidelines, uphold humanitarian principles. 
    • Contribute to the attainment of HSS strategy by ensuring staff are kept informed on a timely manner by issuing/distributing security information on the available mediums and conducting security briefings. 
    • Assist with the implementation NRC’s HSS Policies and guidelines through contributing in the enforcement of existing Contingency Plans and SOPs. 
    • Participate in all relevant HSS trainings and capacity building  
    • Prepare and develop daily situation reports as required share with the supervisor
    • Ensure proper filing of HSS documents taking into consideration confidentiality.
    • Work closely and liaise with other Core Competencies (CC) and other Support sectors to integrate CMC services to facilitate NRC Program activities.

    Specific responsibilities; 

    • Monitor and track all NRC staff travels and movements in Borno, Adamawa, Plateau State, including travels across mission filed office in the North East, and other parts of Nigeria. 
    • Ensure that all staff traveling to field locations are issued with a working and fully charged communication device. 
    • Track the issuance of all communication devices and ensure that they are safely kept in good working conditions. 
    • Log in all daily travels/movements in the CMC communication log sheet. 
    • Installation of communication devices and conduct regular repairs and necessary. 
    • Support with installation of new CCTV or fire alarm systems and carry out regular maintenance and upgrades. 
    • As assigned by the Supervisor, will conduct regular check on all electronic and monitoring devices and report any faults for further action. 
    • Work closely on a daily basis with Field Coordinators and Security Focal Persons (SFP) to conduct staff headcounts and submit report to the Supervisor. 
    • Coordinate with NRC Logistics to ensure that vehicles are assigned on a timely manner to facilitate airport pick-ups and drops off. This also includes coordinating vehicles dispatch assigned to expat staff in the evening and over the weekends. 
    • Receive all phones calls from NRC staff and professionally respond to their queries and disseminate accurate information as required. 
    • Draft security alert messages and share with HSS Coordinator for review before disseminating to all staff. 
    • Draft and share Daily media scan with the HSS Coordinator  for further dissemination. 
    • Assist in monitoring open source channels (TV, radio, social media, etc) to collate and flag relevant information and update the CMC Team Leader. 
    • Assist in training and retraining staff on the CMC operations and use of communications devices during visits to the field. 
    • Assist and Support the HSS Team in managing emergency incidents through communicating with various sources and taking up additional responsibilities as might be assigned by the HSS coordinator. 

    QUALIFICATIONS

    Professional knowledge and experiences: 

    • Strong interpersonal skills, including ability to fluently communicate in English (spoken & written).
    • Understanding and speaking of local language in Borno is mandatory.
    • Basic and advance computer skills is mandatory (MS Word, Excel, PPT, Outlook).
    • Technical skills and training in installations, maintenance of security equipment such radios, CCTVs, fire alarms and other installations is required. Previous working skills of communication equipment (VHF Radio, Satellite Phones, GPS tracker) is added advantage.
    • Bachelor’s Degree Qualifications in Social Studies, Administration, Security Management, Humanitarian/Refugee Affairs, and Disaster Risk
    • HND and/or Diploma in the technical field or trade training in Electrical or computer Engineering, Mass communication, or telecommunications. Management, with technical capability will be considered.
    • 1 to 2 years of working experience within a similar function or as a radio/operations rooms operator in with INGOs, the UN, or government or private sector.
    • Basic web based mapping knowledge or GIS is desired.

    Context/ Specific skills, knowledge and experience: 

    • Knowledge of the conflict and geographical context in North East Nigeria. 
    • Knowledge of Hausa and Kanuri, Fulani or other local languages in Borno State is mandatory. 
    • Experience with start-up communications room
    • Ability to remain calm and composed when faced which highly demanding multiple situations which require quick actions
    • The ability to travel regularly to the field (by road or air) independently or on short notice. 
    • Flexibility to work outside standard working hours including at night and during the weekends. 
    • Report writing skills and ability to make analysis of incidents and proactively source for information
    • Qualified female candidates are encouraged to apply.

    go to method of application »

    WASH Officer

    JOB DESCRIPTION

    These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza.

    We are looking for people who are passionate about helping refugees and people forced to flee.

    If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate WASH Officer to join our team in Yola, Adamawa State.

    Role and responsibilities

    Generic responsibilities

    • Ensure adherence with NRC policies, tools, handbooks and guidelines
    • Implement delegated WaSH project portfolio according to plan of action
    • Prepare and develop status reports as required by management
    • Ensure proper filing of documents 
    • Promote and share ideas for technical improvement
    • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist

    Specific responsibilities 

    • Supervision of WaSH assistants
    •  Coordinate the WASH activities according to strategy, proposals, budgets and plans
    • Assist the WASH Project Coordinator in all aspects of WASH programs planning, implementation, monitoring and evaluation
    • Break down the annual operational plans into weekly, monthly and quarterly implementation plans
    • Develop technical specifications and bills of quantities (BOQ) for works for all water infrastructure and sanitation facilities
    • Assess the wash training needs of the community and assists in the development of appropriate training materials and plans
    • Conducts water quality testing and sanitary inspection at water points
    • Provide technical assistance to the WASH Program Development Manager and local counterparts on issues of WASH information and communication strategies
    • Assists in the establishment, and training of water point committees as well as monitoring their performance
    • Assists in the compilation of weekly and monthly wash reports, program documents, project proposals, and budgets
    • Ensure that procurement, development and distribution of materials and equipment are timely and according to procedures.
    • Performs any other duties as requested by the WASH Project Coordinator.

    QUALIFICATIONS

    Competencies  

    Generic professional competencies: Context/ Specific skills, knowledge and experience: 

    • Knowledge of the context of Northeast Nigeria
    • Experience with start-up activities
    • Fluency in one or more of the national/regional languages (Hausa and Kanuri preferred)
    • Higher diploma in Civil or Water Engineering or Public Health (BAC+5) minimum
    • Minimum 3 years’ experience from working with wash projects in a humanitarian/recovery context.
    • Experience from working with social work and/or with distribution of humanitarian assistance is an advantage.
    • Previous 2 years work experience in community based Water and Sanitation programs; Work experience with an INGO is desirable
    • Must have knowledge of emergency Water supply, Hygiene, Sanitation requirements and protocols
    • Familiarity with international minimum standards of Water and Sanitation delivery (i.e., SPHERE) is an advantage
    • Excellent communication skills - written and spoken - in English required.
    • Must be willing to work as a team member, take direction, and share technical skills with colleagues and counterparts
    • Computer literacy in word processing and spreadsheets is required,
    • Familiarity with AutoCAD, GPS, Arc Gis and Google Earth is strongly desirable
    • Experience from working as a Project Officer in a humanitarian/recovery context
    • Previous experience from working in complex and volatile contexts
    • Documented results related to the position’s responsibilities
    • Some knowledge of English.

     Behavioral competencies 

    • Planning and delivering results
    • Empowering and building trust
    • Communicating with impact and respect
    • Handling insecure environment

    go to method of application »

    WASH Coordinator

    JOB DESCRIPTION

    These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza.

    We are looking for people who are passionate about helping refugees and people forced to flee.

    If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate WASH Coordinator to join our team in Yolai, Adamawa State.

    Role and responsibilities

    Generic responsibilities

    • Adherence to NRC policies, guidance and procedures
    • Contribute to WASH Core Competency strategy development, project proposals and provide input on needs and gaps 
    • Manage and implement delegated portfolio of WASH Core Competency projects (activities, budget and project documentation) as delegated from Project Manager in line with proposals, strategies and donor requirements, and ensure high technical quality
    • Provide regular progress reports to Project Manager (AM and Core Competencies Specialist if no Project Manager)            
    • Promote and share ideas for improvement and necessary changes in the activities
    • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
    • Ensure capacity building of project staff and transfer key skills  
    • Liaise and collaborate with relevant local authorities and other key stakeholders
    • Promote the rights of IDPs/returnees in line with the advocacy strategy

    Specific responsibilities 

    • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways  of delivering assistance
    • Promote the rights of IDPs/returnees in line with the advocacy strategy
    • Contribute with WASH specific technical competence to the development of wash strategy, Micro Log Frame, and Plan of Action
    • Participate in coordinating  WASH  specific technical assessment as well as multi sector needs assessments and present recommendations
    • Provide WASH  specific technical input to coordination mechanism (e.g. sector coordination) and working groups 
    • Provide support to M and E activities including provision of technical indicators, data  and  other mechanism for M&E
    • Contribute to the development of WASH  specific technical guidance, tools and mechanism
    • Coordinate activities related to WASH infrastructure construction and hygiene promotion
    • Preparing weekly, monthly progress reports and others documents required for the donor
    • Performs any other duties as requested by the WASH Project Manager.

    Competencies 

    Generic professional competencies for this position: 

    • Minimum of 4 years’ experience from working with wash projects in a humanitarian/recovery context. Experience from working with social work and/or with distribution of humanitarian assistance is an advantage.
    • Previous 3 years’ work experience in community based water, Sanitation programs; Work experience with an NGO is desirable
    • BSc. in Civil Engineering/Public Health/ Geology/ Water Resources or any Wash related    project field
    • Must have knowledge of emergency Water supply, Hygiene, Sanitation requirements and protocols
    • Familiarity with international minimum standards of water Hygiene and Sanitation service delivery (i.e., SPHERE) is an advantage
    • Must have previous experience in training and Training of Trainers and Documented results related to the position’s responsibilities
    • Excellent communication skills - written and spoken - in English required.
    • Computer literacy in word processing and spreadsheets is required and 
    • Familiarity with AutoCAD, GPS, Arc Gis and Google Earth is strongly desirable
    • Fluency in English, both written and verbal.

    go to method of application »

    WASH Team Leader

    RESPONSIBILITIES

    Role and responsibilities

    Generic responsibilities

    • Management of project staff
    • Implement plan of action for delegated portfolio of CC (X) projects (activities, budget and project documentation) 
    • Day to day follow of progress in project implementation
    • Ensure compliance with NRC policies CC tools, handbooks and guidelines
    • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
    • Promote and share ideas for technical improvement
    • Prepare periodic progress reports and other documents 
    • Ensure capacity building of project staff and transfer key skills  
    • Liaison and collaborate with relevant local authorities and stakeholders
    • Promote the rights of IDPs/returnees in line with the advocacy strategy

    Specific responsibilities 

    • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
    • Ensure that project work plans, procurements, spending plans and implementation are done on a timely manner and to the specifications
    • Contribute with wash specific technical competence to the development of WASH strategy, Micro Log Frames, and the country strategy process
    • Contribute with wash specific technical competence to program development, adjustment or review
    • Contribute to conducting the WASH CC specific technical assessments and document findings and recommendations
    • Provide WASH specific technical input to coordination mechanism (e.g. Sector coordination) and working groups
    • Contribute to the development of WASH CC specific technical indicators and mechanism for M&E
    • Contribute to the development of WASH specific technical guidance, tools and mechanism to streamline service delivery
    • Coordinate activities related to WASH infrastructure construction and Hygiene Promotion within the target communities
    • Participates in the monthly budget monitoring and gives inputs into the project review meetings, grant opening meetings and other 

    QUALIFICATIONS

    Competencies 

    Generic professional competencies for this position: 

    • Experience from working with wash projects in a humanitarian/recovery context. 
    • Previous 2 years’ work experience in community based water, Sanitation programs; Work experience with an NGO is desirable
    • Must have knowledge of emergency Water supply, Hygiene, Sanitation requirements and protocols
    • Familiarity with international minimum standards of water Hygiene and Sanitation service delivery (i.e., SPHERE) is an advantage
    • Must have previous experience in training and Training of Trainers.
    • Excellent communication skills - written and spoken - in English required.
    • Must be willing to work as a team member, take direction, and share technical skills with colleagues and counterparts
    • Computer literacy in word processing and spreadsheets is required,
    • Familiarity with AutoCAD, GPS, Arc Gis and Google Earth is strongly desirable
    • Must be able to work under pressure
    • Fluency in English, both written and verbal 

    Context related skills, knowledge and experience 

    • Knowledge of the context in North East Nigeria
    • Knowledge of the local language (Hausa and Kanuri) is an added advantage 
    • Experience Hygiene promotion in choleras outbreak context within the host communities and camps

    Behavioral competencies

    • Handling insecure environments 
    • Managing resources to optimize results
    • Empowering and building trust
    • Managing performance and development
    • Planning and delivering results

    Method of Application

    Use the link(s) below to apply on company website.

     

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