Technical & Training Assistant at Workforce Group

Candidate Profile

• We are seeking a seasoned technical & training assistant who will provide technical support to sales people and customers.
• To succeed in this role, you need top-notch communication, interpersonal, and as well as hands -on project, IT & technical skills.
• Experience: 3-4 years

Key Area of Responsibilities

• Represent the company and promote its image.
• Guarantee compliance with Compliance rules in its activities regarding business practices.
• Respect the Group strategy, rules and policies.
• Be the technical referent for your scope.
• Carry out technical studies and quotes at the request of customers.
• Inform customers about technical questions and provide a first level of after-sales service to customers.
• Technically assist sales managers (training, product presentation, etc.).
• Work in close collaboration with the International Studies Office (process, use of business software, define specifications, etc.)
• Implement technical training actions on the group's products and systems.
• Prepare and lead internal and external technical training.
• Monitor product and system developments, standards and competing offers.

Person Specification / Qualifications / Requirements

• Bachelor’s Degree in Computer Science,IT or Project Management - related discipline preferred.
• 4+ years’ experience in a technical sales support role.
• Demonstrated track record of assisting in project support, brand management, development and product presentation.
• Understanding of the technical aspects as it pertains to sales.
• Unmatched interpersonal, communication, and project management skills.
• Resilience and persistence.