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  • Posted: May 10, 2023
    Deadline: Not specified
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    Raenest is financial technology company helping African startups get more control over their growing global financial operations. Imagine a platform that understands Africa and helps you do the heavy lifting in today's ever complicated financial world.
    Read more about this company

     

    Technical Support Specialist

    The Technical Support Specialist provides technical assistance and support to customers and internal employees. The specialist is responsible for troubleshooting, diagnosing, and resolving technical hardware and software issues. The specialist should have excellent communication skills and be able to provide clear instructions to customers to resolve their technical issues.

    Must haves

    • 2+ years of experience in technical support or related field.
    • Excellent communication skills, both written and verbal.
    • Strong problem-solving and troubleshooting skills
    • Ability to work well in a team environment
    • Experience with ticketing systems and remote support tools.
    • Basic understanding of networking protocols and concepts.
    • Knowledge of javascript and React js.
    • SQL and database query language experience

    Method of Application

    Interested or have a referral kindly send your application to yetunde@raenest.com

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