Team Lead, Information Technology Quality Assurance and Governance at KNN Corporate Services Limited

Job Summary

• In this role, you will be responsible for overseeing the quality assurance process for our software development projects.
• You will work closely with developers, project managers, and other stakeholders to ensure that the software meets the required standards and specifications.
• You will also ensure necessary IT governance policies are in place and its processes are implemented.

Job Responsibilities

• Oversee all quality testing, maintenance, and deliverables associated with the organization’s information technology initiative.
• Oversee the quality assurance process for software development projects.
• Manage continuous quality improvement to ensure the delivery of the best possible IT products and services.
• Ensure that processes and practices are aligned across teams and providers to operate effectively and efficiently.
• Tests continuity management plans and procedures to ensure they address exposure to risk and that agreed levels of continuity can be maintained.
• Validate systems, products or services against user experience goals, metrics and targets.
• Collaborate with developers, project managers, product managers, and other stakeholders to ensure that the software/product quality meets requirements and specifications.
• Develop and drive implementation and standardization of QA processes.
• Review and approve QA plans and test cases.
• Identify and track quality assurance metrics, such as defects and test coverage.
• Coordinate and manage QA team members, including assigning tasks and reviewing their work.
• Lead the definition of policies, processes, strategies, standards, and guidelines using best practice frameworks, whilst reviewing current approaches and suggesting improvements.

Job Requirements

• Bachelor's Degree in Computer Science or a related field.
• 5+ years of experience as a QA engineer.
• Possess expert knowledge and experience with information technology testing applications.
• Practical experience analyzing data and translating the outcome to actions.
• Previous experience leading and managing a QA team.
• Strong understanding of software development processes and testing methodologies.

Experience:

• Leading complex, multi-disciplinary quality assurance technical projects using engineering expertise
• Ability to train, mentor, and coach large scale organization on technology best practices
• Performing deep dive technical solution analysis and design aligning to the overall quality assurance engineering strategy
• Collaborate with other functional teams on aspects of the feature or sub-system
• Develop and refine test cases for new products/features to ensure adequate test coverage
• Review existing tool sets and assist in proposing a framework for a world-class QA team that focuses primarily on developing automated testing tools.
• Experience in all QA cycle, such test plan creation, test case creation and execution and reporting are a must.
• Understanding of software testing lifecycles, in either agile or Waterfall environments.
• Thorough and detailed understanding of all phases the Software Development Lifecycle (SDLC), including Agile and Waterfall is required.

Required Knowledge, Skills & Competencies:

• Strong knowledge and understanding of automated testing.
• Knowledge of Load and Performance testing tools: (JMeter, Cypress, Soasta cloud test)
• Strong application and usage of API testing tools: (Post man, swagger, soapui, Apiary)
• Strong application and usage of Unit testing tools: (Junit,NUnit, PHPUnit, SonarQube, Code coverage).
• Strong application and usage of Test Management tools: (Mantis bug tracker, TestCollab, IBM Rational Quality manager, Jira).
• Strong application and usage of Functional testing tools: (Selenium, Cucumber).
• Strong application and usage of Multi-device testing tools: (DeviceAnywhere, Amazon device farm, Device emulators).

Person Specification:

• Have strong communication and interpersonal skills.
• Have excellent leadership and managerial abilities.
• Possess keen analytical and problem solving skills.
• Show critical thinking with great attention to details.
• Have excellent time management skills.