Team Lead, Business Reconciliation at Interswitch

JOB SUMMARY

The ideal candidate will be responsible for leading and managing the operations reconciliation team, ensuring the accuracy, completeness, and integrity of financial and operational data through effective reconciliation processes. He/she will play a pivotal role in strategic planning, process optimization, team leadership, and collaboration across departments.

JOB RESPONSIBILITIES

Strategic Planning:

• Develop and implement strategic plans for the operations reconciliation functions.
• Collaborate with Paymate management to align reconciliation goals with overall Business objectives.

Data Analysis and Reporting:

• Analyze financial and operational data to identify trends, anomalies, and potential issues.
• Prepare comprehensive reports summarizing reconciliation results and provide insights to senior management.

Team Leadership:

• Lead, mentor, and manage a team of Operations Reconciliations Officers.
• Provide guidance and training to team members, fostering a collaborative and high-performance work environment.

Process Management:

• Oversee the daily, monthly, and annual reconciliation processes for financial and operational accounts on behalf of the Paymate business.
• Ensure adherence to standardized reconciliation procedures and implement improvements for efficiency.

Promote Collaboration:

• Collaborate with operations, finance, product management and the data analysis team to obtain necessary information for reconciliation purposes.
• Establish effective communication channels to promptly address and resolve discrepancies.

Compliance Management:

• Ensure compliance with internal policies, procedures and external regulations related to financial data recognition.
• Stay informed about changes in standards and regulations impacting reconciliation processes.

Risk Management:

• Identify and assess risks associated with reconciliation processes in Paymate.
• Develop and implement risk mitigation strategies to minimize errors and discrepancies.

Continuous Improvement:

• Identify areas for process improvement in reconciliation procedures, within the Paymate business and other groups or departments.
• Recommend and implement enhancements to streamline reconciliation processes and increase accuracy.

Training and Development:

• Provide ongoing training and coaching to team members to enhance their skills in reconciliation processes.
• Stay updated on industry best practices and disseminate knowledge within the team.

EDUCATIONAL QUALIFICATION(S) and CERTIFICATION

• Bachelor’s degree from an accredited university.

EXPERIENCE

• 4 - 5 years relevant experience.
• Proven experience in reconciliation processes within an operations or financial setting
• Proficiency in Microsoft Excel and other relevant data analytic software applications
• Excellent communication skills, both written and verbal
• Ability to work independently and collaboratively in a fast-paced environment