Supermarket General Manager at Louis Valentino Nigeria Limited

Position Summary

• We are seeking to hire a Supermarket General Manager who will be responsible for the overall management of the supermarket, including planning, organizing, directing, and controlling supermarket operations to ensure efficient and profitable operations.
• The General Manager will work closely with other managers and employees to create a positive and productive work environment, maintain high standards of customer service, and cleanliness, and achieve financial objectives.

Responsibilities

• Oversee day-to-day operations, managing staff and departments, ensuring customer satisfaction, setting and achieving sales targets.
• Maintaining cleanliness and safety standards.
• Recruit, train, and manage staff, including scheduling, payroll, and performance evaluations
• Develop and implement marketing strategies to attract and retain customers
• Ensure compliance with health and safety regulations, and maintain accurate records
• Analyze financial reports to identify areas of improvement and implement cost-control measures
• Foster a positive and productive work environment, and resolve any customer complaints or employee issues that arise

Requirements and Qualifications

• Bachelor's Degree in Business Management, Retail Management, or a related field preferred.
• Minimum of 10 years of experience in supermarket or retail management,with at least 10 years in a leadership role.
• Excellent communication and interpersonal skills
• Strong leadership and decision-making skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Focus on delivering excellent customer service and enhancing the shopping experience for customers.
• Knowledge of budgeting, financial analysis, and inventory control to ensure profitability.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Familiarity with supermarket software and POS systems.
• Ability to stand for extended periods and lift up to 50 pounds.