Software Quality Assurance Manager at LifeBank

Job Description

• We are seeking a highly skilled and experienced Software QA Manager to lead our Quality Assurance team.
• As a Software QA Manager, you will be responsible for overseeing the testing and quality assurance processes for our software products.
• You will work closely with cross-functional teams, including development, product management, and customer support, to ensure the delivery of high-quality software solutions that meet customer expectations.

Responsibilities

• Lead and manage a team of QA engineers, providing guidance, mentoring, and fostering a collaborative and high-performance culture.
• Develop and implement a comprehensive QA strategy and test plans, considering industry best practices and company goals.
• Define and enforce QA standards, processes, and methodologies to ensure consistent and effective testing across projects.
• Plan, organize, and prioritize testing activities, ensuring adequate test coverage and resource allocation.
• Collaborate with product management and development teams to define and review product requirements, functional specifications, and acceptance criteria.
• Drive the creation and maintenance of test cases, test scripts, and test data to ensure comprehensive and efficient testing.
• Establish and maintain test environments and test infrastructure, including test management tools, test servers, and testing frameworks.
• Conduct and participate in test case reviews, test execution, and defect triage meetings to drive defect resolution and ensure timely release cycles.
• Monitor and analyze quality metrics and provide regular reports to stakeholders, highlighting areas for improvement and driving continuous quality enhancement.
• Stay up-to-date with industry trends, emerging technologies, and advancements in QA practices, and recommend and implement relevant tools and methodologies.

Requirements

• Bachelor's Degree in Computer Science, Software Engineering, or a related field. Advanced Degree is a plus.
• 6 - 8 years relevant work experience.
• Proven experience in software quality assurance, with at least X years in a leadership or management role.
• Strong knowledge of software testing principles, methodologies, and best practices.
• Proficiency in test planning, test design, and test execution across different software development methodologies (e.g., Agile, Scrum, Waterfall).
• Experience with test automation tools and frameworks, such as Selenium, Appium, JUnit, or similar.
• Solid understanding of software development lifecycle (SDLC) and release management processes.
• Familiarity with bug tracking systems and test management tools.
• Strong analytical and problem-solving skills, with the ability to identify and communicate risks and issues effectively.
• Excellent leadership and team management abilities, with a track record of building and developing high-performing teams.
• Excellent verbal and written communication skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.