Social Media Community Specialist at KingMakers

Role Overview: 

• This is an exciting role in the new marketing organisation. This role would make you manage social media engagements for BetKing in Nigeria.   
• You will collaborate to develop and implement engagement strategy boosting user engagement online and in-person and reaching new audiences.   

What You Will Be Doing:  

• Manage social engagements for each of our platforms (Facebook, LinkedIn, Twitter, Pinterest, YouTube, and Instagram, forums, blogs etc.)
• Plan, develop, and nurture online communities of users & partners (Tipsters, Lifestyle & Nano Influencers), and potential user
• Monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation.
• Set up a listening strategy for both listening and engagement.
• Flag and identify engagement opportunities
• Monitor positive and negative press, influencer sentiment, etc
• Generate insight into community engagement performance and provide recommendations for improvement.
• Responsible for proactively suggesting and implementing creative out-of-the-box social media engagement strategies to improve the quality of interaction

What You Need for This Role:  

• 3+ years' experience in social media execution
• Proven work experience as a Social media Community Manager
• Hands on experience in influencer management
• Ability to develop creative, engaging and original content (text, image and video)
• Exceptional written and oral communication skills
• Good customer service and interpersonal skills
• Experience with Facebook, Instagram, LinkedIn, Twitter, TikTok, Snapchat  and YouTube is essential.
• Excellent communication skills
• Analytical and multitasking skills.

How you do it – Expectations for fulfilling your role:  

As a general rule at KingMakers we want people to be: 

• Customer Focus: We keep the customer at the center of everything we do.  
• Passion & Dedication: We are passionate about what we do, employing only smart, honest, dedicated, and results oriented team players.  
• Openness, Honesty & Directness: We embrace a culture of candor and work together towards the right solution whilst being open, honest, and willing to give and receive feedback, judgment-free. We play the ball, not the person.  
• Innovation & Big Thinking: We always look for ways to innovate whilst not losing sight of what's important. The bigger we think, the more we inspire, the better the outcome.   
• Ownership & Accountability: We think like owners. If we see a problem, we find a solution. We are pragmatic and always strive to do more with less. 
• Speed & Focus: We plan, we strategize, but mostly, we DO. Without doing, there is no progress, we can always change direction but only if we start moving. Fast beats slow.  
• Low Ego: The best solutions are achieved when we leave our egos at the door. We always seek opportunities to learn in every situation. No job too small.  
• Fun: On balance, we believe in having fun whilst working. We maintain perspective as best as we can, and together, we celebrate our successes.