Settlement and Reconciliation Specialist at Duplo

• The primary focus of this role is to ensure the timely and accurate processing of all settlements and reconciliations, while also overseeing the team responsible for these tasks.

Operational Responsibilities:

• Monitor the reconciliation of income/fees with the Settlement bank and ensure value is transferred to Duplo’s account promptly.
• Manage relationships with partners and clients related to settlement and reconciliation processes.
• Collaborate with the Bank reconciliation team for the transfer of reconciled funds to Duplo’s account.
• Log reconciliation-related incidents, monitor cycles, and document solutions after resolutions.
• Daily reconciliation of settlement transactions, promptly resolving discrepancies.
• Verify incoming and outgoing payment reports for accuracy.
• Collaborate with internal stakeholders to identify and resolve settlement or reconciliation issues, escalating problems when necessary.
• Stay updated on industry trends, recommending changes or improvements in processes.
• Prepare regular reports on settlement and reconciliation activities, providing insights and analysis to management and stakeholders.
• Maintain policies, process documents, and procedures for settlement and reconciliation, ensuring compliance with regulatory requirements.
• Work closely with the finance team to ensure accurate recording of settlements and reconcile

Experience:

• Minimum of 2 – 3 year’s experience in cards/mobile/payment finance, settlement, and reconciliation
• Strong analytical and problem-solving skills.
• Basic understanding of financial systems and reconciliation processes.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Excel and other relevant software applications.