Senior Operations Manager at Venture Garden Nigeria (VGN)

Location: Local Airport Road, Ikeja, Lagos

Job Description

• Venture Garden Group is searching for a competent Operations Manager that has Experience as a product owner or manager of a top tier/premium quality Fintech product.
• Evidence of Deep understanding of bank and fintech operations, structures, regulations and corporate banking relationships management

Responsibilities

• Deputize or stand-in for a business leader in his absence 
• Ensures Standard Operational Processes and Procedures are adequate and can recommend areas of improvement 
• Responsible for the effective and efficient running of all revenue-generating solutions with the Organization
• Tracks the performances of all Strategic Business Unit solutions and ensures all hindrances to performances are eliminated 
• Facilitates the provision and availability of resources required for the effective running of all solutions
• Manage end to end back-office operations 
• Provides oversight and support for operational execution across the organization 
• Ensure resource utilization tracking for proper personnel costs management for the organization 
• Be the responsible officer for all operational excellence type reporting 
• Drives the organization’s compliance with enterprise processes, procedures, policies cascaded from the group e.g. out of office, timesheet, etc. 
• Drives continuous service improvement and operational standards e.g. Info security awareness, Health and safety standards, etc.

Qualifications

• Technical problem solving, communication, critical thinking, and leadership skills.
• Strong understanding of project financial management and reporting
• Proven work experience as an Operations Manager, Account manager or other relevant experience
• Strong understanding of business financials
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to oversee multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills

Working conditions:

• Flexibility is important. 

Remuneration

• Competitive based on experience