Sales Manager at Semicolon Village Limited

Organizational brief

We are a social enterprise creating employment and economic opportunities by training software engineers and techpreneurs. Technology has the power to transform entire industries and the lives of everyday Nigerians. However, companies and entrepreneurs seeking to develop innovative solutions are faced with the same issue: they struggle to find employees with the skills required to design and develop their technology. Across industries, from finance to agriculture to education, companies are searching for Nigerians skilled in software engineering, design, and project management, and too often are not able to find what they need. We are addressing this gap and building a thriving technology sector in Nigeria by developing talent and fostering innovation.

• Teaching - Our core focus is to develop technical skills in young people through a one-year intensive program that includes classroom learning, hands-on project experience, and internships.
• Incubation - for innovative technology. All students work on technology projects, either based on student ideas or partner companies’ initiatives. We identify the most viable solutions and bring them to reality by providing early support on technology and business development, and connecting entrepreneurs with funding sources, mentors, etc.
• Building Community - We are an “Innovation Hub,” bringing together innovative minds to develop new solutions. We connect our students with mentors and partners from around the globe.
• Project Delivery – We work with corporate partners in implementing projects.

Scope

A Sales Manager is responsible for selling a company's products/solutions by identifying leads, educating prospects on products/solutions through calls, training, and presentations, and providing existing customers with exceptional support.

Our ideal candidate will generate and qualify leads, source and develop client referrals, prepare sales action plans, strategies and schedule sales. 

Essential Job Functions

• Discover and connect with potential customers
• Provide each customer with a unique solution for every customer in order to enhance top-line revenue growth, customer acquisition levels, and profitability.
• Selling products and services using solid arguments to prospective customers
• Performing cost-benefit analyses of existing and potential customers
• Maintaining positive business relationships to ensure future sales
• Present, promote, and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales, and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback 
• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence
• Managing recruiting, objectives setting, coaching, and performance monitoring of sales representatives
•  Meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those plans to the upper management.
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company’s customer base and ensure its a strong presence
• Build and promote strong, long-lasting customer relationships by partnering with clients and understanding their needs
• Present sales, revenue, and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

 Requirements:

• Bachelor’s degree in business, marketing, economics, or a related field.
• 5-7 years of industrial experience in sales.
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Experience in making presentations
• knowledge of customer service principles
• knowledge of principles and practices of sales
• Excellent written and verbal communication skills.
• Proven ability to achieve sales targets and exceed sales quotas
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
• knowledge of basic business principles
• knowledge of digital sales platforms
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Able to work comfortably in a fast-paced environment.

Key Skills and Competencies

• Planning and strategizing
• Persuasiveness
• Adaptability
• Verbal and written communication
• Negotiation skills
• Resilience and tenacity
• Stress tolerance
• Goal-driven mindset