Sales Manager at African Things

Job Overview:

• We are looking for a Sales Manager to join our team and drive sales by interacting with customers who contact us through various channels, especially via WhatsApp.
• The Sales Manager will be responsible for negotiating with customers on cost and quantity to order, ensuring customer satisfaction and repeat business.
• The Sales Manager will work closely with the production manager, who will provide them with cost changes and production and delivery times for items ordered.

Responsibilities:

• Respond to customer inquiries through various channels, especially via WhatsApp, and negotiate cost and quantity to order
• Build and maintain relationships with customers to ensure customer satisfaction and repeat business
• Keep up-to-date with the company's product offerings and pricing changes
• Work closely with the production manager to ensure timely delivery of products
• Collaborate with the marketing team to develop promotional campaigns and increase sales
• Meet or exceed sales targets and goals

Requirements:

• Proven experience as a Sales Manager or relevant role
• Excellent communication and negotiation skills
• Customer-oriented approach with the ability to build and maintain relationships
• Familiarity with WhatsApp and other communication channels
• Adequate knowledge of Excel
• Knowledge of African-made products and the marketplace is a plus
• Ability to work independently and as part of a team
• Bachelor's degree in Marketing, Sales or relevant field