Project Officer at Avetium Consult Limited

Responsibility

• The Project Officer will be responsible for managing and coordinating the successful implementation of projects related to technology solutions and business process outsourcing services.

Responsibilities

• Coordinate and manage end-to-end project implementation, ensuring the delivery of high-quality solutions within agreed timelines, budgets, and scope.
• Collaborate with clients to gather project requirements, understand their business needs, and define project objectives and success criteria.
• Develop detailed project plans, including timelines, milestones, resource allocation, and dependencies.
• Assign tasks to team members, monitor progress, and ensure adherence to project schedules.
• Serve as the main point of contact for clients throughout the project lifecycle, providing regular updates, addressing concerns, and managing expectations.
• Conduct regular project meetings, both internally and with clients, to review project status, identify risks and issues, and propose appropriate solutions or mitigation strategies.
• Collaborate with cross-functional teams, including developers, IT Application, Solution Delivery,
• Compliance and Sales team, to ensure effective project execution and delivery.
• Monitor and track project budgets, expenses, and resource utilization, making necessary adjustments to maintain profitability and efficiency.
• Conduct comprehensive project documentation, including project plans, requirement gathering, status reports, change requests, and other relevant project-related documents.
• Conduct project reviews and post-implementation evaluations to identify areas of improvement and best practices for future projects.
• Provide guidance and support to clients during user acceptance testing (UAT) and post-implementation stages.
• Stay up-to-date with the latest trends, developments, and innovations in the Zoho, Hudo cc, and Zendesk ecosystems, as well as business process outsourcing practices.
• Perform other related duties that may be required.