People Operations and Analytics Manager at Appzone Limited

Job Description

• We seek an innovative, self-driven and ambitious Manager, People Operations to join our team! You will play a crucial role in providing comprehensive administrative support to the People & Culture department. You will be responsible for managing various HR processes, policies, and programs to ensure efficient and effective operations.
• Your role will involve working closely with the CHRO, People Partners, Zoners, and external stakeholders to support the organization's human resources objectives.

As the Manager, People Operations, your job responsibilities include the following:

• HR Operations: Oversee the day-to-day HR operational functions, including employee records management, data entry, and maintenance of the HRIS (Human Resources Information System). Ensure accuracy and confidentiality of employee information.
• Employee Lifecycle Management: Coordinate and administer various people processes throughout the employee lifecycle, such as, onboarding, performance evaluations, promotions, transfers, and separations. Maintain documentation and ensure compliance with company policies and legal requirements.
• Benefits and Compensation Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Collaborate with benefits providers, communicate benefits information to employees, and assist with resolving benefits-related inquiries. Assist in compensation administration processes, including salary adjustments and bonus calculations.
• Policy Development and Compliance: Assist in developing and implementing HR policies and procedures. Stay updated on relevant labor laws and regulations to ensure compliance. Conduct periodic audits to assess HR policy adherence and identify areas for improvement.
• HR Reporting and Analytics: Prepare and analyze HR metrics and reports, including headcount, turnover, and diversity statistics. Provide insights and recommendations to the CHRO based on data analysis.
• Employee Relations: Handle employee inquiries related to HR policies, procedures, and programs. Support People Partners in conducting investigations and maintaining positive employee relations.
• HR Projects and Initiatives: Participate in HR-related projects, such as HR process improvements, HRIS implementation, or employee engagement initiatives. Contribute to the development and execution of HR programs that align with organizational goals.

Requirements

We would love to meet you if:

•  You want to build something that endures. The legacy of the work you do matters to you.
• You have an in-depth knowledge of HR policies, procedures, and employment laws.
• You have proficiency in the use of HRIS software and MS Office applications. Your experience with Zoho People will be an added advantage.
• You have a strong attention to detail, organizational skills, excellent communication, and interpersonal abilities.
• You understand the sensitivity of HR information and the need for confidentiality.
• You have an analytical mindset with the ability to generate HR reports and provide insights.
• You have strong problem-solving skills and the ability to multitask in a fastpaced environment.
• You have strong interpersonal and leadership skills with the ability to build rapport across various stakeholders including the team, clients, partners, and executive leadership.
• You have strong capabilities in project management.

These are some of the nitty-gritty things you may have listed on your CV/LinkedIn profile but certainly do not define who you are:

• B.Sc. in any Science or Social-Science courses.
• Certified in any of internationally recognized HR professional certifications – SHRM-SCP, SHRM-CP, SPHRi, PHRi etc.
• 6 years related work experience including experience in one or more of the following areas: Fintech, Banking, Technology and Management Consulting with 1 year in a lead function.