Parts and Service Sales Representative at CFAO

​​​​​​​JOB RESPONSIBILITIES

• Responsible for the sales of Toyota Forklift spare parts in the local market
• Responsible for securing service contracts for Forklift in the B2B sector
• Identify and secure business opportunities for the organization in the B2B sector
• Develop relationship with prospective clients and maintain a customer base file
• Meet monthly, quarterly, and annual targets (generate sales)
• Collaborate with the Sales Manager to secure, retain and grow accounts for servicing the forklifts
• Generate business leads and follow up on sales opportunities; monitor sales progress and provide weekly reports
• Gather market information and report the following activities in the region; competitors, dealers, corporate institutions (Business to Business), promotional activities etc.
• Contribute to After-sales activities aimed at maintaining high customer satisfaction
• Actively support the marketing team in the execution of planned marketing activities
• Perform other duties as assigned

SKILLS

• Excellent communication, presentation and interpersonal skills
• Excellent negotiation skills
• Good knowledge of MS Office Packages
• Excellent selling skills
• Good report writing Skills

ATTITUDES

• Self-aware, self-motivated, self-confident individual who is comfortable operating with minimal direction and thrives in a dynamic environment.
• Sales and target driven individual with high energy and high levels of perseverance; works towards both individual and team goals
• Persuasive and Tenacious
• Compliance and ethics-oriented attitude

REQUIREMENTS

• HND / B.Sc. or equivalent in relevant discipline
• A minimum of 3 – 4 years cognate experience in the heavy equipment/forklift industry is essential
• Good knowledge of the spare parts market
• MUST be passionate about Sales