Operations Support, Chargebacks at PayU

About the Role:

• The Operations Admins role is responsible for resolution of merchant chargeback disputes. Liaise with the banks and merchants to have these disputes resolved with the subscribed timing and ensure relevant feedback to business.
• The role would generate various reports to share with business and identify patterns which would result in improvement of merchant support.
• The Operation admin role would support with finance ops as well as sales operational activities. This role requires an individual that can multitask is well organized and a team player.

What you will be doing:

• Reconciliation of Merchant transactions
• Analysis of Merchant transactions
• Collating of report various banks
• Verifying merchant transactions
• Resolution of any reconciliations issues
• Responsible for communication with local banks
• Providing business with detailed reporting
• Provide audit support.
• Generate reports to verify merchant patterns

What are we looking for?

• Relevant University Degree (Finance/Economics/Analytics/Accounting)
• Minimum of 1-3 years’ experience in a similar role.
• Excellent excel skills and exposure to global financial tools.
• Ability to work within deadlines.
• Excellent analytical skills