NOC Engineer at Daystar Power Energy Solution

Description

• We are recruiting competent and experienced NOC Engineers who will monitor all power systems on the dedicated monitoring platforms and escalate faults on any power system.
• We are seeking hardworking, motivated, and well-organized individuals with a focus on continuous improvement to exceed expectations.

Key Responsibilities

• Provide 24/7 monitoring of hardware, power and environmental alarms on customer equipment by utilizing network monitoring and surveillance software.
• Maintain network by troubleshooting and identifying fault and outage location.
• Create trouble tickets and assign tickets to field resources and track ticket till closure.
• Escalate fault to field team and assist in testing of equipment till resolution.
• Perform test and simulation of alarms, testing backup systems procedures and updating documentation.
• Ensure all systems on the network are reporting on monitoring platform and escalate any not reporting.
• Facilities maintenance (monitoring and management of Inverters, generators, power usage, running health and safety checks).
• Preparing shift report to reflect activities carried out during the shift.
• Prepare monthly ticket analysis to show status of all tickets raised during the Week/Month/Year.

Requirements

• Education: Minimum of a Bachelor's Degree in Engineering
• Experience: A minimum of 3 years work experience in a network operating centre, analysing system and network performance using monitoring and graphical data.

Language Proficiency:

• English (excellent oral & writing skills).

Character:

• Self-motivated and demonstrate a sense of ownership with high level of commitment and the ability to thrive under pressure.
• Excellent communication skills and ability to lead and work well in teams.
• Discretion in dealing with sensitive information.
• Highly organized with ability to manage multiple projects in parallel and prioritize competing demands, passion for renewable energy.
• Must demonstrate proficiency with Microsoft Office (Microsoft Excel and PowerPoint in particular).

Benefits

• Opportunity to work in a forward-looking, innovative company, with international group of colleagues.
• Unlimited career opportunities - depending on achievements and personal development.
• A competitive salary and benefits package with long term prospect in a fast-growing company.