Marketing Officer at E-Barcs Microfinance Bank Limited

Key Responsibilities

• Achieve growth within Key Performance Indicators, including liability and risk asset generation, account opening, income generation, and e-banking product offerings.
• Evaluate creditworthiness of customers by processing loan applications and documentation.
• Monitor active loans and enforce collection and recoveries.
• Ensure the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensure a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking, and referrals.
• Expedite the resolution of complaints to maximize satisfaction and boost the customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Execute marketing strategy and develop marketing campaigns.
• Ensure compliance with all internal policies and regulatory guidelines.
• Monitor competition by gathering current marketplace information on pricing, products, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Identify potential loan markets and develop referral networks.
• Perform any other duties as may be assigned by Management.

Qualifications

• Candidates should possess Bachelor's Degrees with relevant work experience.