Maintenance Planning Engineer at Air Peace

PURPOSE OF ROLE

• The successful candidate will be responsible for ensuring that the peripheral systems are in proper working condition and arranges replacement or resolve the issues in case of any hardware failure. Creates file systems and manages network communication.
• Responsible for taking care of the backup and recovery policy.
• Updates the new version of OS and application software, along with executing the policies for the use of the computer system and network. Sets up security policies for users and handles identity management.

KEY ACCOUNTABILITIES / RESPONSIBILITIES

ResponsibiIities include but are not limited to:

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and fail-over procedures.
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Responsible for capacity, storage planning, and database performance.
• Replacing and upgrading defective or outdated components when necessary.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches to improve the networked computer system.
• Providing technical support when requested.
• Documenting any processes which employees need to follow in order to successfully work within our computing system
• Collaborate with other IT staff, end-users, and vendors to ensure effective integration of APL systems.
• Ensure compliance with relevant laws, regulations, and industry standards related to system security and performance.
• Participate in system capacity planning and expansion to support the organization's growth and changing needs.
• Provide training and mentorship to other IT staff (Trainees), helping them develop their technical skills and knowledge.

KEY ACCOUNTABILITIES / RESPONSIBILITIES

• BSC in Information Technology, Computer Science or a related discipline.
• Professional certification (e.g., Microsoft Certified Systems Administrator (MCSA) is a must.
• Minimum of 5 years hands-on experience of database, system administration, and/or network administration.