Learning and Communications Intern-Maiduguri at Mercy Corps

General Position Summary

The Learning and Communications Intern will be responsible for supporting the learning and communications activities of Mercy Corps Nigeria’s Maiduguri field office. This position aims to enhance knowledge sharing, improve communication strategies, and contribute to organizational learning. The intern will work closely with the Senior Learning and Communications Officer to ensure the successful implementation of learning and communication initiatives.

Objectives

The primary objectives of the Learning and Communications Intern are as follows:

• Support the development and implementation of learning and communication strategies.
• Assist in capturing and disseminating knowledge and best practices across Mercy Corps Nigeria programs.
• Enhance internal and external communication channels to effectively share information and promote visibility.
• Contribute to strengthening the capacity of staff in learning and communication methods.

Essential Job Responsibilities

The Learning and Communications Intern will perform the following tasks:

• Support the Senior Learning and Communications Officer in designing and implementing learning and communication strategies and activities.
• Assist in conducting research and analysis to identify relevant learning and communication trends and best practices.
• Collaborate with program teams to gather, document, and share lessons learned, success stories, and case studies.
• Contribute to the development of knowledge products such as reports, briefs, and presentations.
• Support the organization and facilitation of workshops, trainings, and learning events.
• Contribute to the production and dissemination of regular newsletters, updates, and other communication materials.
• Provide support in editing and proofreading documents for clarity, coherence, and adherence to branding guidelines.
• Assist in the organization and archiving of documents, photos, and other media files related to learning and communications.
• Stay updated on emerging trends and innovations in learning and communication practices and provide recommendations for improvement.
• Perform any other duties as required.

Deliverables:

The Learning and Communications Intern will be responsible for delivering the following:

• Regular reports on learning and communication activities, progress, and challenges.
• Knowledge products, including reports, briefs, and presentations.
• Content for newsletters, updates, and other communication materials.
• Documentation of lessons learned, success stories, and case studies.

Duration and Reporting:

The Learning and Communications Intern will be a full-time position based in Maiduguri, Nigeria. The duration of the internship is 6 months (Renewable). The intern will report directly to the Senior Learning and Communications Officer.

Note: This position will require frequent travels to deep field locations (Bama, Damboa, Dikwa, Gwoza, Mungonu, and Ngala).

Knowledge and Experience

The ideal candidate for the Learning and Communications Intern position should possess the following qualifications and skills:

• Bachelor's degree or diploma in communications, journalism, international development, or a related field.
• Excellent written and verbal communication skills in English.
• Ability to work effectively in a multicultural and diverse team.
• Attention to detail and ability to meet deadlines.
• Photography and videography skills will be an added advantage.
• Kanuri language proficiency will be an asset.

Success Factors

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing context is necessary.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.