Lead, Performance Management at The Concept Group

Job Summary

• Provide leadership and oversee the operations of the performance management unit by developing and implementing a corporate performance management framework, assessment methodologies, and rewards management systems.
• The role holder will be a performance and KPI specialist responsible for providing accurate, consistent, and comprehensive updates on all business unit performance.

Responsibilities

• Lead, direct, and coordinate the development and implementation of performance management systems across the group.
• Provide strategic advice and guidance on the performance management framework and all performance-related issues.
• Managing the quarterly performance review process, coordinating post appraisals meetings, & ensuring the implementation of outcomes
• Coordinates performance management and quality improvement capacity building for all levels of management and employees.
• Lead and provide strategic direction for the development of pay, reward, recognition, and benefits strategies to ensure the adoption of best practices and alignment with the strategic objectives of the group.
• Ensure the implemented reward and recognition strategies (both tangible and nontangible) and policies are competitive and comply with business objectives.
• Manage the compensation structure; propose structure reviews by ensuring regular market-related pay research & benchmarking.
• Ensure a performance improvement plan is in place for underperforming employees & make quick interventions to identify & improve performance.
• Maintain the team’s staff strength by recruiting, orienting, training, and developing personal growth opportunities.
• Drives high performance in the team through managing and coaching team members and providing quality feedback.
• Ensures compliance with all policies related to performance management & rewards.

Requirements

• Relevant Degree in Human Resource Management, Business Administration, or a related field.
• 5 years’ experience in performance management, rewards management, or HR generalist functions
• Minimum of 2 years’ experience in a supervisory role.
• Analytical & detail-oriented
• The ability to make logical, well-balanced, and reasoned decisions
• Excellent communication skills.
• Energy, enthusiasm, & confidence
• Coaching & Mentoring; relationship building.

Performance Metrics:

• Quality of performance improvement & reward initiatives
• Timely delivery of performance appraisals organization-wide
• Successful implementation of processes and policies
• Regular audits of performance management processes
• Availability & accuracy of performance data & reports
• Updated KPIs for all job roles.
• Achievement of team members’ KPIs.