Knowledge Management Officer at Action Against Hunger | ACF-International

Key responsibilities:

• Inform and identify Knowledge Management tools to be adopted by the project/organization (Communities of practice, peer assist/review teams, action learning sets, mind mapping, story-telling, exit interviews etc.) that will enable experience capitalization and learning process;
• Undertake a knowledge audit per project to map knowledge and documentation systems, identify gaps and work flows and make recommendations;
• Develop and roll-out a knowledge management plan for the project that will strengthen the capture, dissemination and exchange of knowledge;
• Develop an archiving plan, with clear workflow that avoids duplication, centralizes the archive and develops clear roles and responsibilities and ownership of information;
• Support, visualization and reporting of project and MEAL data by exploring for further development into knowledge products;
• Build the capacity of program teams in terms of data presentation and impact narrative development through on-going support and training;
• Write,  edit and coordinate the validation of knowledge products including and not limited to (how-to-guides, factsheets, key activities, lessons learned reports, case studies, briefs,  training materials, presentations, organizational website, social media contents, etc. ) and ensure their accessibility and use across Action Against Hunger Nigeria;
• Contribute to the development and maintenance of web-based and local knowledge sharing platforms;
• Establish effective networking with relevant networks, organizations and other partners to share related knowledge products;
• Liaise with program to proactively identify opportunities for project documentation;
• Develop training materials on documentation activities, capitalization and learning process for the capture and analysis of lessons learned, identification of best practices for recommendations to improve implementation, workflow, and the capture of evidence based processes;
• Promote knowledge sharing through operational processes by strengthening links between knowledge sharing and information systems, improving integration and facilitating information exchange across departments; Manage, maintain, improve and bring vibrancy, innovation, relevance and new ideas and information from research, evaluations, quarterly and annual reports to share on key information sharing platforms (intranet, meetings, brown bag lunches, presentation etc) for dissemination with members of the program and technical teams.

Position Requirements:

• Minimum of a Bachelor's degree in Public Health, Social Science, Development, Disaster Management, Management, Public Administration or other related disciplines from accredited institutions;
• Experience of data collection, collation, analysis, and report writing;
• Professional, motivated, open, creative, mature, responsible, flexible and, culturally sensitive;
• Strong organizational and analytical skills, and ability to work under pressure;
• Excellent team, budget and project management and representation competencies;
• Excellent verbal and written skills in English;
• Commitment to and understanding of ACF aims, values and principles;
• Excellent computer skills, particularly with Microsoft Excel, spreadsheets, and Sphere standard;
• Willing and able to be based and travel regularly within remote areas, where services are limited;
• Previous experience with ACF or international NGO Strong interpersonal and community norms understanding;
• Experience in community development programming, preferably in Health, Nutrition, Food Security and Livelihoods or WASH;
• Experience with participatory fieldwork methodologies;
• Knowledge of local languages (Hausa, Kanuri, Fulani, Shuwa, etc.).