IT Support Officer at Cinemax Distribution

Job Summary

• IT Support Officers will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Other Responsibilities

• Offer daily operations and systems support to personnel
• Setting up of computer LAN and solution to i.t matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses.

Requirements

• B.Sc in Computer Science/Engineering, Electrical / Electronic Engineering or related field
• Minimum of 2 years’ cognate experience
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively.