Information & Communication Manager at Nigerian Breweries ( NB Plc )

Location: Ijebu-Ode, Ogun

Job Description

• We are offering an exciting opportunity to lead the IT department in our Ijebu-Ode brewery as Information & Communication Manager.
• Information and Communication Manager - Ijebu-Ode is a key position that provides technical, procedural, and operational support to the company’s digital journey to realize the objectives and benefits accruable to digital & technology for efficient and effective decision-making.

Key Responsibilities

• Maintaining high level of customer satisfaction when attending to users’ request
• Asset Management
• System maintenance and backup administration
• Information security management
• Telecommunications Support
• Oversee compliance efforts (antivirus and patches) for servers and workstations in the location
• IT Continuity Support
• Provide hands-on support on technical IT issues for production network when required
• Carry out image backup of critical production servers.
• Provide ad-hoc IT support to ensure continuous brewery operations
• Ensuring Mean Time to Resolve (MTTR) for all incidents is reduced to minimum
• Provide IT Support to the connected brewery roadmap.

Requirements
Educational Qualification:

• University Degree in Computer Science or Computer Engineering at least second class upper
• An MSc in Computer Science or related field will be an added advantage.

Work Experience:

• 3 - 5 years working experience in Information Technology and Networking
• Work experience in IT service Management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management
• Experience in an FMCG environment is an added advantage.

Knowledge:

• Knowledge on Cisco Networking (CCNA will be an added advantage)
• Knowledge on Microsoft SCCM
• Knowledge of IT service Management (ITILv4 would be an added advantage).

Skills:

• Advanced presentation and communication skills
• Excellent hands-on systems administration (client and server) and virtualization skills
• Computer network configuration and troubleshooting skills
• Database Management (Microsoft SQL would be an advantage)
• Office 365 (Power BI, PowerApps and Power Automate will be added advantage).

Why Join Us?

• Attractive remuneration and benefits.
• Paid time off
• Employee mental health assistance programme
• Medical insurance for employees, spouses and children.
• Life insurance
• Vehicle insurance
• Attractive pension scheme
• Grants for car ownership
• Flexible work arrangement
• Free onsite crèche
• Recreational facilities e.g. swimming pool, tennis court.