ICT Officer at DEDA Hospital

JOB DESCRIPTION

• User support provision and training of users;
• Repairs and maintenance of IT equipment and associated peripherals;
• Receiving, installing, certifying and configuration of new Information Communication Technology equipment;
• Installation and maintenance of computer systems;
• Setup and configuration of LAN, WLAN and WAN;
• Application systems development, analysis, administration and monitoring.
• Compiling and updating inventory and documentation of all ICT equipment, peripherals and their configurations;
• Problem logging, escalation and follow-up;
• Administration of user accounts on enterprise applications.
• To devise on ICT development strategy for the organisation, including use of PCs, laptops, mobile devices, network infrastructure, network appliances and peripherals.
• To train, manage and support any IT Technicians in providing IT support and maintenance services to the hospital
• To ensure and manage the configuration and installation of new software onto the network and to maintain existing installations.
• To prepare a specification for, procure, build, configure and install a wide variety of computer hardware into the school. To ensure that all ICT licenses are appropriate, adequate and upto-date.
• To monitor and take responsibility for elements of the ICT budget.
• To provide regular monitoring reports to the appropriate members of the senior hospital Management and/ related staff.
• To develop and enhance ICT services and implement new Policies those enhances network security and allow the implementation of new services.
• To test the network security policy to ensure that the desired user accounts/group accounts are under each specific specification.
• To design, create, test and implement new services to expand the availability, security and ease of the use of the network
• May include developing programme software to improve the ICT provision to the organization.
• Understanding network operations to be able to expand the ICT operations and administer the systems; in particular cross-site network access.
• Understanding establishment backup requirements both on and off-site and procedures to prevent against data loss in a disaster recovery situation.
• To develop appropriate Intranet policies to ensure that unacceptable usage and access is barred and to ensure appropriate reports and logs of activity is maintained.
• To ensure that all those involved with the hospital’s ICT network have a sound working knowledge of all major ICT acts and laws.
• This includes: The Data Protection Act, The Computer Misuse Act, The Copyrights, Designs and Patents Act and Freedom of Information legislation etc.
• To develop systems and operating procedures so that there is a clear fault-finding support system to ensure that problems are swiftly identified and resolved.
• To update and maintain hospital’s  website, e-mail
• To design and create staff ID badges across the Federation; reviewing the provision to ensure it complies with safeguarding and data protection requirements. To ensure all tasks are carried out with due regard to Health and Safety
• To undertake appropriate professional development including adhering to the principle of performance management.
• Any other duties as commensurate within the grade in order to ensure the smooth running of the hospital

SKILLS

• Working knowledge of Linux operating systems
• Networking Skills
• Hardware Maintenance
• Software Programming Experience (PHP, Python or Go)
• Server administration.
• Additional professional certifications will be an added advantage.