Hotel Manager at Sujimoto Construction Limited

About the job

• We are seeking a highly experienced hotel manager to join our team.
• He/She will have a proven track record of successfully managing all aspects of a hotel, including operations, guest services, staff management, financial performance, implementation of marketing strategies, and compliance with laws and guidelines to ensure that guests have a positive experience. 

Responsibilities

• Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services
• Ensure high levels of customer satisfaction by providing exceptional guest service
• Develop and implement strategies to increase revenue and profitability
• Manage and motivate staff to deliver excellent service and achieve performance goals
• Monitor and control expenses to ensure profitability
• Ensure compliance with all hotel policies and procedures, as well as local and state regulations
• Maintain a safe and secure environment for guests and staff
• Handle guest complaints and resolve issues in a timely and professional manner
• Develop and maintain relationships with vendors, suppliers, and other business partners
• Prepare and analyze financial reports and budgets

Requirement

• 5years of experience in hotel management or related field
• leadership and communication skills
• Excellent customer service skills
•  Proficient in hotel management software and Microsoft Office Suite
• Ability to work under pressure and handle multiple tasks simultaneously
• Strong problem-solving and decision-making skills
• Knowledge of local and state regulations related to the hospitality industry