Head Sales & Business Development Manager at IT Horizons Limited

Job Summary

• The position is responsible for developing, leading and managing all commercial activities of the business, as well as developing and implementing an innovative, growth-focused commercial strategy, focused primarily on new opportunities and markets.
• The Head of Sales and Business Development shall be responsible for driving the acquisition of the Company’s customers, its revenue goals and the general direction and management of all sales and marketing activities, including market competitiveness, product definition/pricing and distribution/diversity strategies.

Job Description

• Assesses the risks to the business of any new commercial opportunities.
• Directing strategy towards the profitable growth and operation of the company.
• Represents the company externally to enhance and strengthen the company’s profile and optimises all business development opportunities.
• Maintains an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities), which impact the business. Communicate such information and any subsequent changes to the MD/ CEO.
• Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Carry out own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Drives the development and implementation of the Company’s global sales strategies
• Maintains key customer relationships and develop and implement strategies for expanding the company’s customer base
• Manages vertical sales process, set appropriate metrics for sales performance
• Develops qualified leads and generate new business in line with the Company’s commercial target
• Generates marketing campaigns and events to generate new prospective leads
• Engages and interacts with decision makers at a C-level to identify new and emerging business opportunities.
• Builds effective relationships with potential clients and existing customers
• Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
• Proactively prospect and identify future business development and diversification opportunities within the framework of the company’s strategic Plan.
• Oversees marketing communications including branding, seminars and events collateral materials, analyst and market research management.
• Defines and manages the appropriate marketing organization for the Company
• Defines and directs marketing programs for demand creation, lead generation and interface for lead tracking and management
• Develops and manages the Company’s entire marketing budget
• Develops and tracks metrics and success criteria for all marketing programs and activities
• Acts as spokesperson for the company at industry events
• Other duties as may be assigned by your supervisor and management

Job Specification

• University Degree in a relevant discipline
• Master’s Degree from a recognized University will be an advantage.
• Membership of professional management associations will be an added advantage
• Minimum 10 years’ work experience in ICT/Telecoms or related industry, with at least ten (5) years at a managerial role in Sales, Marketing or Product leadership with P&L responsibility across business units or products