General Manager, Shared Services at Andersen

Job Summary

Our Client, an oil and gas servicing and industrial catering company is looking to hire a General Manager, Shared Services. The ideal candidate will will play a pivotal role in the successful operation of our company's shared services function within the oil and gas, Industrial, Catering and Marine industry. In addition, be responsible for optimizing and overseeing a range of support functions, ensuring efficiency, cost-effectiveness, and alignment with organizational objectives , and will lead a team and drive continuous improvement initiatives across various shared service areas.

Responsibilities

• Develop and implement shared services strategies, policies, and initiatives that support the company's overall business goals and growth.
• Oversee shared services functions, which may include Commercial, HR/Admin, IT, Procurement, and other support areas.
• Drive operational efficiency, cost reduction, and process improvement initiatives.
• Identify opportunities for standardization and automation.
• Recruit, develop, and manage a high-performing shared services team. 
• Foster a culture of collaboration, innovation, and excellence. 
• Provide coaching and mentorship to team members.
• Manage shared services budgets and ensure cost-effective service delivery. • Monitor financial performance and seek opportunities for optimization.
•  Oversee relationships with service providers and vendors. 
• Negotiate contracts and ensure service level agreements are met.
• Ensure compliance with industry regulations and company policies.
• Mitigate operational risks and implement best practices. 
• Collaborate with various business units to understand their support needs. 
• Act as a liaison between shared services and internal stakeholders.
• Promote a culture of continuous improvement and innovation in shared services operations.
• Identify and implement technology solutions to enhance efficiency.

Requirements

• B.Sc. in Business Administration, Finance, or a related field.
• MBA/M.Sc. in Business Administration, Finance, or a related field is an added advantage.
• A minimum of 10 years of proven experience in shared services or a related leadership role within the oil and gas, Industrial Catering/Marine industry. 

COMPETENCIES

• Good understanding of business operations and industry-specific challenges.
• Proven track record in managing and optimizing shared services functions. 
• Exceptional leadership and team management skills.
• Strategic thinker with the ability to align shared services with broader business goals.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Knowledge of relevant industry regulations and compliance requirements.