Gallery and Sales Executive at Soteria Eye Clinic

Responsible for revenue growth by selling frames, lenses and accessories at the gallery in line with SEC pricing policy. Providing product information to customers and assisting customers to make a choice on frames and lenses in line with the Doctor’s prescription.

JOB RESPONSIBILITIES

• Sales of frames, lenses and accessories to customers.
• Deep product knowledge of frames, lenses and accessories.
• Assist patients in the selection of eyewear appropriate to their ability to pay.
• Discuss customer’s needs, occupation and hobbies to determine best frames to suit lifestyle.
• Verify prescription glasses and notify patients when eyewear is ready for pick up.
• Inventory frames and accessories weekly and update bin cards.
• Maintain inventory of eyewear, accessories and supplies, along with the rationale for the ordering and selling of selected eyewear products
• Enter eyeglass, lens, contact lens and accessories orders in sales book.
• Provide information on choice of frames and accessories selected by patient to Cash Department.
• Contact patients regarding their materials (i.e., frames, contact lenses) which are ready for pick-up.
• Work with patients to provide patient education and how to use their new eyewear.
• Provide daily/ weekly & monthly reports.
• Work with Optometrist to ensure customer prescription are fulfilled in the event that prescription is not available.
• Maintain a record of debtors and make phone calls to ensure payments.
• Assist in the establishment and/or revision of guidelines, policies and warranties regarding the frames/ lens dispensary.
• Perform other duties as assigned