Front Desk Representative at Gems Consulting Company Limited

Responsibilities

• ​​​​​​Keeping front desk tidy and presentable with all necessary material,
• Greeting and welcoming desks as they approach the front desk,
• Answering questions and addressing complaints.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper 
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them,
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary,
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules,

Requirements and skills and qualifications:

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities,
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus.