Front Desk Personnel at Starnet Innovations

Job Description

• We are currently seeking a Front Desk Personnel to join our team. This position requires someone who is not only proficient in administrative tasks but also possesses excellent social media, Microsoft Word, and internet skills.

Responsibilities

• Greet and welcome guests in a professional and friendly manner.
• Answer phone calls, take messages, and redirect calls as necessary.
• Assist in scheduling appointments and managing calendars.
• Handle incoming and outgoing mail and packages.
• Maintain cleanliness and tidiness of the front desk area.
• Manage social media platforms, including posting updates, responding to messages, and engaging with our online community.
• Utilize Microsoft Word to draft and format documents such as letters, memos, and reports.
• Conduct internet research for various projects and tasks as assigned.

Requirements

• Candidates should possess Bachelor's Degrees with 1 - 4 years relevant work experience.
• Proven experience as a front desk representative, agent, or similar role.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Word for document creation and formatting.
• Familiarity with various social media platforms and a demonstrated ability to manage them effectively.
• Strong internet skills, including the ability to conduct research and navigate online resources efficiently.
• Exceptional organizational and multitasking abilities.
• Ability to maintain a professional demeanor under pressure.

Preferred Qualifications:

• Experience working in a customer service or hospitality environment.
• Knowledge of basic administrative and clerical procedures.
• Familiarity with office equipment such as printers, scanners, and fax machines.