Front Desk / Office Support Staff at Pete Ground Services Limited

Job Summary

• We are seeking a Front Desk/Office Support Staff to join our dynamic team. As the first point of contact for our organization, you will play a crucial role in creating a positive and professional impression for our clients, visitors, and employees.
• You will be responsible for various administrative tasks and ensuring the smooth operation of our front desk and office area.

Key Responsibilities

• Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
• Answer and direct incoming phone calls, take messages, and provide information as needed.
• Manage and coordinate appointments, meetings, and conference room bookings.
• Maintain a tidy and organized front desk and office area, including stocking supplies and ensuring a clean environment.
• Sort and distribute incoming mail and packages to the appropriate recipients.
• Assist with basic administrative tasks, such as data entry, filing, and photocopying.
• Handle inquiries and provide information about the company's products, services, and policies.
• Maintain a visitor log, sign-in/out procedures, and issue visitor badges as necessary.
• Collaborate with other staff members to support daily operations and special projects.
• Ensure security measures are followed and report any suspicious activities to the appropriate authorities.

Qualification and Experience

• High School Diploma (ND / NCE) or equivalent (additional education or certification in office administration is a plus).
• Previous experience as a front desk receptionist or office support staff is preferred but not mandatory.
• Familiarity with office software and equipment, such as Microsoft Office applications and multi-line phone systems, is advantageous.

Requirements for the Role:

• High School Diploma or equivalent; additional education or certification in office administration is a plus.
• Proven experience as a front desk receptionist or office support staff is preferred.
• Strong customer service skills and a pleasant, welcoming personality.
• Proficient in using office software and equipment, including Microsoft Office applications and multi-line phone systems.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Organizational and time management skills.
• Problem-solving abilities and adaptability to changing situations.
• Confidentiality and integrity in handling sensitive information.
• Knowledge of office management and administrative procedures.

Competencies and Skills:

• Customer service orientation
• Communication skills
• Multitasking
• Professionalism
• Time management
• Organization
• Problem-solving
• Adaptability
• Teamwork
• Attention to detail