Field Support Engineer at IPI Power Tech Nigeria Limited

Purpose of the Job (Brief)

• This is a hands on role primarily responsible for site electrical/mechanical maintenance, repairs and janitorial services.

Deliverables (Responsibilities)

• 100% PPM compliance per cycle/schedule
• 24hours response time, on call (in line with MTTR policy)
• Corrective maintenance on assigned site as need arises.
• AC unit maintenance, repairs and servicing.
• Troubleshoot OPEX saving device problems. ATS/AMF repairs, troubleshooting and maintenance.
• Rectifier maintenance, repairs and troubleshooting.
• Responsible for Mapping Sites for Reversal, DG parts replacement and reporting on faulty components.
• Monitored diesel supply on assigned sites and monitoring which includes weekly diesel level reports.
• Provide daily update on site availability.
• JCC sign off for both routine and non-routine jobs.
• Site Janitorial services
• Site Access Reference documentation
• Security checks.
• And other duties as assigned by higher management.

Essentials

• Team working skills
• Ability to work under pressure and work with tight deadlines
• Ability to adapt to changing needs under short time notifications
• Excellent communication skills
• Excellent Microsoft Excel and Office skills
• Analytical, problem-solvers, good concentration, excellent math skills, able to work well with others.
• Ability to work independently with little supervision.
• Ability to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job.
• Possess superb customer service skills.
• Ability to diagnose and solve problems from non-technical descriptions provided by their customers.

Educational Level:

Must have:

• Minimum of BSc/HND/OND in Electrical &/or Mechanical Engineering.

Working Experience:

• Must have: 2-3 years’ experience in similar role in telecom sector.
• Fair knowledge of the use of computer with
• Microsoft packages (excel, word and PowerPoint)