Field Service Engineer (Power) at Aldelia Limited

SUMMARY OF RESPONSIBILITIES

• Responsible for the development, promotion and implementation of the technical aspects of Power Systems business.

MAIN FUNCTION

• Engage in negotiating Power Systems product sales into high valued projects by highlighting Power Systems technical capabilities.
• Provide professional technical inputs, when/where necessary, to assist in achieving Power Systems sales target.
• Project Power Systems as a centre of excellence, adding values to the business and benefit to the customer.
• Disseminate technical advice to all categories of Power Systems customers from assessing present load, forecasting expansion, genset site survey, sizing the best genset to meet load demand, designing an appropriate power distribution system, deliver final purchase, installation and commissioning.
• Prepare and submit technical quotations for Power Systems products and their installation requirement.
• Supervise installations of Power Systems products in order that they meet up to International standards and specifications. Intimate potential customers of Caterpillar’s range of Power Systems products, highlighting Power Systems product sales as a complete product support package.
• Provide technical inputs to support the Regional Sales force in their bid to win Power Systems product sales.
• Liaise with the Field Service representatives to initiate Contract Service Maintenance agreements and to execute them when contract has been signed.
• Attend to related duties as may be required by the Manager.
• Provide technical support to application engineers in instance of technical challenges on site and escalate to the Application and Installation Manager if challenges persist
• Liaise with CSD in the design of panels for customer’s power solutions
• Ensure necessary documentation of DSR is done by application engineer in the region and also follow up with service department to get the DSR updated on SIMSi.

JOB REQUIREMENTS/ PERSON SPECIFICATION

• BSC/HND Electrical and Electronics Engineering
• Well experienced with CAT diesel and Gas gen sets
• Valid Drivers’ Licence