Field Digital Officer at Trispay Financials

Details

• Are you passionate about revolutionizing customer experiences through digital channels?
• Are you a master at seamlessly integrating technology and human interaction?
• We're excited to invite a dedicated Branch Digital Officer (BDO) to lead our mission of embracing digital innovation and enhancing customer engagement.

Responsibilities

• Digital Onboarding: Empower New-To-Bank (NTB) and Existing-To-Bank (ETB) customers with smooth digital onboarding experiences.
• Guide customers through the process of setting up and accessing our digital banking platforms, ensuring they feel confident and informed.
• Drive adoption of mobile apps, online banking, and to empower customers to take control of their transactions.
• Account Opening: Go on the field getting customers to use our digital platform for there transactions

Qualifications

• Proven experience in customer-centric roles, preferably in banking, retail, or related field.
• Strong familiarity with digital banking platforms and self-service technologies.
• Tech-savvy mindset with the ability to adapt and learn about new technologies quickly.
• Outstanding communication skills to clearly guide customers through digital processes.
• Not more than 32 years