Engineering Manager, Support Services at Appzone Limited

Job Description

• We recognize that our super-talented and highly motivated people are at the core of our unprecedented success so far.
• As such, we hire people with exceptional talents and abilities into an enabling environment where you can become a better version of yourself and thrive both professionally and personally while delivering impact and having fun!
• Your contributions have the potential to impact millions of people across Africa as we work together to connect to the future.
• We are looking for a Senior Software Engineer to lead the Support Services team.
• Our support services team drives all software development initiatives for shared services to build out the frontend and backend powering back-office operations such as dispute management and automated reconciliation for the Zone network.

Job Responsibilities

As the EM, Support Services, your job responsibilities include the following:

• Writing code, analyzing data, and contributing to the design and implementation of applications.
• Ensuring that the Team produces scalable and functional applications that meet specifications.
• Perform code reviews, inspecting code quality and assuring process adherence.
• Analyze and contribute to user stories by discussing them with the product owner.
• Monitor performance and maintain systems according to requirements.
• Collaborating and ensuring a smooth run of operations across multiple teams.
• Training & providing guidance to junior developers and new hires on company frameworks.
• Drafting application operating procedures and technical documentation as required.
• Setting goals for the team and cascading individual objectives as may be required.
• Actively participate in scrum processes with team members.

Requirements

These are some of the nitty-gritty things you may have listed on your CV/LinkedIn profile but certainly do not define who you are:

• B.Sc in Computer Science, or related field.
• A minimum of 5 years’ related work experience including experience working as an Engineering Manager/Software Development Lead.

We would love to meet you if:

• You want to build something that endures. The legacy of the work you do matters to you.
• You have an extensive knowledge of agile software development i.e., SCRUM methodology.
• You have a deep knowledge of Golang, .NET Core/.NET framework, C#.
• You have a good knowledge of servers and cloud infrastructure e.g., Azure, AWS.
• You understand Microservices architecture and Design Patterns.
• Your experience with an enterprise blockchain platform such as Hyperledger is a nice-to-have.
• You understand containerization strategies i.e., Docker, Kubernetes.
• You understand JavaScript and web development frameworks e.g., ReactJs, Angular.
• You can take ownership of tasks/projects and lead a team with high emotional intelligence.
• You have strong interpersonal and leadership skills with the ability to build rapport across various stakeholders.
• You see patterns where others do not in both people and underlying mechanisms that make businesses work.
• You are highly proficient in problem solving, analytical thinking and communication.
• You have a good knowledge of software development life cycle, payment, banking, and IT infrastructure.

Physical Requirements:

• We currently run a flexible work structure; some days are remote while others require you to collaborate with colleagues at the office location.

For each situation, you may have:

• Prolonged periods sitting at a desk and working on a computer.