Employee Relations Specialist at APM Terminals

Ref.: AT-275387

Key Responsibilities

• Enable and Strengthen Employee Climate
• Supports in establishing a positive and engaging workplace culture by effectively facilitating and resolving employee relations matters.
• Provides day-to-day advice and counsel to managers on a wide range of employee relations issues including progressive counseling, performance management, company policies and procedures.
• Serves as a trusted advisor to Managers and HR team, consults, advises, coaches, educates and provides decision making support to the business on a variety of employee relations issues.
• Identifies and recommends strategies to address current and future employee relations and retention needs.
• Mitigates risk by ensuring compliance with APM Terminals policies & local labour laws.
• Evaluates and reviews employee-related decisions in response to employee concerns.
• Identifies, analyses and implements resolutions to complex and sensitive issues in a timely and professional manner.
• Leads and conducts investigations regarding potential misconduct and policy violations.
• Supports the outcome of cases throughout partnership with the business.
• Supports the organization with legislatively compliant implementation of initiatives.
• Uses metrics to highlight trends and develop strategies to foster positive employee relations.
• Make recommendations based on assessment of trend and root cause analysis.
• Assist in executing certain collective bargaining and/or union activities, including agreements.
• Mediate any issues of conflict that may have been escalated due to differences between management; union and employees.
• Track and ensure compliance against labour legislative requirements and conditions of employment.
• Maintains a database of key contacts, important to the work of employee relations.
• Observes social, economic and political trends that might ultimately have an effect upon the organization, and makes recommendations to enhance the company’s image based on those trends.
• Acts as a liaison for senior management on community issues and affairs, advising them of sensitive and/or important issues for the community, and recommending plans of action, when appropriate.
• Manage relationship with external labour providers ensuring that such providers are legislatively compliant.
• Avoid labour disputes through the establishment of good relationships between all stakeholders.

We Are Looking For

• Requires a University Degree in a related field.
• Minimum 4 - 6 years Human Resources / Employee Relations experience.
• Experience working in a Union environment as a spokesperson for negotiations, grievance proceedings and proactive day to day labour relations management.
• Ability to anticipate issues/needs and to work proactively to address them..
• Comprehensive knowledge in employment, employee relations practices and principles, and current laws impacting human resources.
• Sound analytical, critical thinking, problem-solving and negotiating skills, with the ability to understand broad HR issues and to resolve conflict situations.
• Thorough understanding of investigative methods and principles.
• Thoroughly knowledgeable in various international labour relations standards.
• Demonstrated leadership and management skills.
• Demonstrated ability to work effectively with all levels of employees.
• Requires strong negotiation skills.
• Demonstrated ability to exercise discretion and good judgment, and to understand the effect of decisions overall in the company.
• Ability to handle confidential company and employee information with complete discretion.
• Strong analytical skills, including the ability to extract, compile and analyse data.
• Requires advanced verbal and written communications skills in English, in addition to effective interpersonal skills.

We Offer

• APM Terminals offers tremendous growth, career and leadership opportunities for those with the ambition, drive and dedication to become one of the best.
• An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region.
• Working with partners, shareholders, authorities and other stakeholders.